Rated 5 out of 5 by CheleAB This hotel was more than I expected
From checking in to checking out the service here at this hotel is outstanding I travel a lot and I can honestly say the service here has been the best. The room was clean the view was beautiful of the harbor overall nothing bad to say I will definitely be back.
January 15, 2013
Rated 4 out of 5 by breezier surrounding rooms
Perhaps a card or notice in each room suggesting that neighboring romms may be upset by the noise eminating from "your" room may helpful. In other words.occupants might want to consider that their neighbors want to sleep at night not listen to their partying.
December 11, 2012
Rated 4 out of 5 by kpark315 Great staff
Comp upgrade for my one night, very appreciated with hotel's sold out status. club was decent, but wish there was signage on what the foods actually were rather than smelling and tasting to figure it out.
November 18, 2013
Rated 3 out of 5 by vsps Sheraton
Excellent location, great view of the harbor, but for the price the room itself left much to be desired. The bathroom was very outdated and smelled strongly of mildew. The bedsheets were of very poor quality and even torn/dirty in some places.
July 25, 2013
Rated 5 out of 5 by Millsyboy Courteous staff
My first impression was every single staff from the door to the counter to the restaurant was so so polite. The arrangements were just as booked and the bill was exactly what I was told...no hidden add ons. Clean and convenient to Inner Harbor.
January 15, 2013
Rated 5 out of 5 by OsFan Happy stay
A very nice stay for an overnight following an Orioles game at Camden Yards. A nice spacious room with a great view of Baltimore's Inner Harbor. Breakfast in the Cafe and Dine in Morton's of Chicago which can be accessed from the hotel.
August 25, 2013
Rated 4 out of 5 by jyray2 great location
This hotel sits in a great location. Very close to shopping and attractions. The beds were comfortable. were some bubbling from the toilet at ransom times. The exercise room and pool were fantastic, also had staff there to help with machines.
April 8, 2013
Rated 5 out of 5 by Christine7140 Great Hotel in a Great location
The Sheraton Inner Harbor was in the perfect location to access all the action i.e. Inner Harbor, restaurants, and Camden Yards. The staff was very friendly and helpful and the rooms were nice and clean plus we had a great view of the Harbor.
October 4, 2012
Rated 5 out of 5 by jimt222 Super service
Came for Baltimore Grand Prix; I asked at check-in whether we had a good view of track from room, super nice woman clerk double checked and concluded that we needed a better room so she changed us to a corner room with stunning view. Awesome.
September 4, 2012
Rated 2 out of 5 by SharonK Adequate
The hotel room was clean and comfortable. The meeting space was adequate. Sound system poor. Banquet F&B was poor.....lunch was terrible and I did not really eat after tasting each option. Front Desk Staff were very friendly and helpful.
January 28, 2013
Rated 5 out of 5 by Denk Great location and features
We enjoyed our stay, although it was only one night. The Club lounge was great. The staff their were great. The only improvement is the front desk staff. They were not overly friendly nor were they that helpful.
October 8, 2013
Rated 5 out of 5 by sam0401 Inner Harbour
Beautiful hotel and everyone on your staff was friendly, welcoming, and helpful with information about the Inner Harbour. Only regret that Monday when it was raining and I decided to relax in the pool, it was locked up at 2:00 pm.
March 27, 2013
Rated 3 out of 5 by deco Average
My rating is based on how loud my neighbor was due to the paper-thin walls separating our rooms. I could literally hear her telephone conversations and she was speaking at an average tone of voice! Amazingly paper-thin walls!!
October 23, 2012
Rated 5 out of 5 by CambridgeTraveler Perfect Location, Nice Views
What a great place to stay to explore the Inner Harbor area within Baltimore. Nice rooms, great service, and everything in walking distance. I had sweeping views of Camden Yards out the window.
October 29, 2013
Rated 5 out of 5 by SkiMom Sheraton Inner Harbor in the heart of Baltimore
I am a frequent business traveller and would recommend this hotel for both business and leisure travel. Comfortable bed, good food, great staff, clean room.
November 22, 2013
Rated 4 out of 5 by hager21 Hotel on come back
Only two problems: Pillows are too soft and uncomfortable.
Parking fee of $27.00 per day is out of site when you are staying there. If you do not stay at Sheraton you pay $27.00. Should be discounted rate if staying
March 11, 2013
Rated 4 out of 5 by Jan57 Pre-cruise stay
Enjoyed my stay overall, facilities were a little dated to my expectations. This didn't detract from my stay though.
My main problem was didn't feel there was a 'suitable" place to dine for a single female at night.
August 31, 2012
Rated 3 out of 5 by LLG66 Very Average Hotel
Hotel is fine, location is fine, rooms fine - not enough towels for 2 people in room which I find annoying - had to ask for wifi code several times even though included in reservation.
Very average experience
May 11, 2013
Rated 5 out of 5 by Ron217 Sheraton Baltimore was above average
Tina, at the front desk, was very friendly and accommodating and professional. The bell hops were helpful and directed us to a wonderful place for dinner.
November 11, 2013
Rated 5 out of 5 by Cheba Hotel has very friendly and courteous staff.
I really enjoyed my stay at the hotel. It was very clean and the staff were friendly and courteous to our large group. I also enjoyed the location of the hotel it was in walling distance to the harbor.
September 17, 2012
Rated 4 out of 5 by 2SweetinTexas Dependable but not special
Thank you for a good week at the Baltimore Inner Harbor property. I was in town for a church convention. In my experience, hotels tend to treat groups as just that...another group. There is nothing special done to acknowledge SPG. It gets a little interesting for me as a regular business traveler when I compare my experience as a convention guest. They are night and day.
Room was ok...I was able to have a microwave and fridge brought up...but you do have to ASK. Wished I had known to ask for a harbor view...that would have been nice.
Staff for the most part was responsive and kind. The beds are FABULOUS!!! Hotel could use a mild face lift in rooms...but investment HAS been made in mattresses and linens! BIG WIN!!
Hotel is VERY convenient - a NICE walk - to great food...lots to choose from in the Harbor area.
My family did have a WONDERFUL experience in the club lounge the first few days with Wanda. She was EXCELLENT in terms of making the difference and going the extra mile. I also appreciate Kevin who was kind each day as I parked my car and got assistance with any bags or other items.
July 7, 2013
Rated 5 out of 5 by MHD10 Great experience
What a great accommodation we received! We brought a very young child with us and felt just like home. I would definitely recommend the Sheraton Inner Harbor to everyone.
October 8, 2013
Rated 4 out of 5 by Hendaye Hotel met my expectations
Aside from the expected clean room, great bed and bathroom what made my stay special was the staff. The desk crew, the servers at breakfast and the cleaning crew were all helpful and cheerful.
September 26, 2012
Rated 4 out of 5 by KAYKAYKAY Clean hotel
I was very happy with the service and cleanliness of the hotel. I only wish that they offfered a free continental breakfast and free parking.
November 6, 2013
Rated 5 out of 5 by Candy1 Great Location near Harbor
I had a great time staying here. The only thing I didn't like was the front desk staff needs to be more clear on info. about the hotel plus more friendly attitude and the beds were hard.
August 11, 2012
Rated 5 out of 5 by Nonnix4 Like Home
Clean rooms, comfortable and inviting surroundngs, exquisite bedding, Sheraton Sweet Sleeper bed is outstanding. Staff members are always there to assist and help with excellent service.
November 21, 2012
Rated 5 out of 5 by yankees13 PERFACT LOCATION FOR ALL ATTRACTIONS
MY FAMILY COULD NOT HAVE ENJOYED OUR STAY MORE.
MICHAEL AND HIS STAFF WERE EXCELLENT, I WAS UPGRADED TO A WONDERFUL SUITE WITH OUT EVEN REQUESTING
THEY ARE A TRUE CREDIT TO STARWOOD. ,
April 17, 2012
Rated 5 out of 5 by MeshaB Comfort and Cozy Great Location
This hotel meet all my expectations and the location was just one block from the harbor. The restaurant and pool was the icing on the cake. The room was clean and beds were very comfy.
August 28, 2012
Rated 5 out of 5 by Sharilee10 Everything was lovely.
Everything about this hotel was nice. The staff was very attentive and helpful, the room was nice, and I enjoyed my stay.
November 16, 2013
Rated 5 out of 5 by mhenderson2013 Wonderful hotel
I thoroughly enjoyed my stay at the Sheraton Inner Harbor in Baltimore, as the accommodations and service met and exceeded all my expectations. I highly recommend this hotel.
August 12, 2013