Rated 2 out of 5 by Mick we know better Hotels of the SPG
Restaurant was dissapointing. Building fair stall's in the Hotel over day's, nobody can relax with that!! Paying Fair rates for this is not exaptable.
April 13, 2013
Rated 3 out of 5 by avi8795 check in
In the check in no recognition that i am SPG member. This is the 3 time that the same person check me in and give me handicap room without asking me.
April 25, 2013
Rated 5 out of 5 by kayson Great experience
Everything is great experience in Malpensa.
But i would like to feel more comfortable in next time about the internet connection with free of charge.
February 23, 2013
Rated 4 out of 5 by nicole20 Convenient location
As an airport hotel, this place has everything I expected and I was satisfied. There was a long line to check out in the morning.
March 11, 2014
Rated 5 out of 5 by BrigitteBardot Great Airport Hotel
Train Station in front of the door.
May 12, 2014
Rated 4 out of 5 by fausto1957 mister
the checkin and checkout times are long. It is a very busy hotel and though the staff is very cordial they are overloaded
March 18, 2014
Rated 5 out of 5 by FreqTrav Amazing room
I spent one night at the Sheraton Malpensa. What an amazing room! Cool, modern design, comfortable....almost forgot I was on a business trip...
February 20, 2013
Rated 4 out of 5 by business125 april 2014
overall, good stay. nice club lounge in evening. breakfast was so so.
May 1, 2014
Rated 4 out of 5 by Leimomi excellent location for Malpensa
Absolutely the easiest hotel in which to say at the Milan airport! Couldn't be easier. I will definitely return the next time I'm in Milan.
October 3, 2013
Rated 4 out of 5 by woldtraveler Very good airport hotel
Clean, up to date, quiet hotel. Great for the last night before an am flight out. Above the train station so a short walk to terminal 1.
September 8, 2013
Rated 5 out of 5 by falcongt Club Lounge
My only complaint......Americans love COLD beer....lol....and yours is not.Oh, and familiar foods.
But thank you for a wonderful stay.
August 11, 2013
Rated 5 out of 5 by rwelch7046 Great resting place
Used Sheraton Malpensa after long flight. Spacious rooms, friendly staff, neat restaurant with gourmet meals.
March 18, 2014
Rated 3 out of 5 by Rovermike Very poor service for a Sheraton
I frequently stay at this hotel and it never improves. It is convenient for one night or a few hours if you are in transit as it's location in Terminal 1 is the only positive factor.
The service by the majority of staff is very poor. Many promises made, but never kept. Service in the var is poor and you are kept waiting gorgeous ages. Breakfast is a joke. Whilst the choice and quality of food I'd good, it is usually hard yo find a table that does not shill have previous guests dirty dishes. This is the same every morning.
The reception. Area us very confused with 3 separate desks that apparently serve the same purpose. There is no controlled queuing system, so often people who have not been waiting at all get served first. Very frustrating.
I am not dude what the advantages of being in the SPG membership are, certainly nine at this hotel.
It is a very large hotel, which perhaps adds to the problem of the poor service and complete disorganisation. If it is your first Sheraton experience, it would leave you with a very bad opinion about the Sheraton brand, which is not warranted.
It found be such a nice hotel, but needs considerable improvement to reach that stage.
March 8, 2014
Rated 3 out of 5 by rosario1 poor and expensive
too much expensive Bar, and room's bar rates
We miss the free water bottles in the room.
The room has a bad noice in the windwow.
December 6, 2013
Rated 5 out of 5 by Muffin89 Bed was comfortable and bathroom had all the amenities
Staff were accommodating, friendly, able to answer questions regarding flight check in, special SPG line helped with time element.
September 17, 2013
Rated 5 out of 5 by Jeff fantastic stay next to the airport
An excellent place to stay the night before a flight. Clean, modern and quiet comfortable room. great restaurant as well.
December 9, 2013
Rated 4 out of 5 by Nadav good for overnight in Malpensa
good for overnight in Malpensa,
inside the terminal, comfort and well equipied
April 3, 2014
Rated 4 out of 5 by Azizam Warm stay in this hotel
All staff is friendly, prices reflecting quality of services are good, easy to go to the centre of Milan by train ;)
February 7, 2013
Rated 5 out of 5 by MLN627 Great Hotel
The hotel is beautiful, comfortable, and great location for travelers.
April 8, 2014
Rated 4 out of 5 by GoingHome Extreme Practicality in Luxury Setting
I was amazed that the hotel was right in the airport and adjacent to car return, but still modern and luxurious.
September 11, 2013
Rated 4 out of 5 by Twig Nice to be welcomed back
When we walked in the Receptionist recognised us and gave us a very warm welcome - this made us feel 'at home'
April 9, 2013
Rated 5 out of 5 by EvgeniyS Hotel few steps from airport
Nice location with huge spaceful facilities for comfort stay for short-term period before or after departure
August 19, 2013
Rated 5 out of 5 Perfect food
The selection of food in "Il Canneto" restaurant meets very high standards and taste is absolutely amazing.
February 24, 2013
Rated 5 out of 5 by Greyson Great Service at Front Desk
Aggi did a wonderful job welcoming me and offered me a complimentary upgrade.
March 22, 2014
Rated 5 out of 5 by pete567432 Hotel Staff
Excellent Front Desk Hotel Staff.
Resturants and Bar were exceptional.
Enjoy this hotel very much.
March 18, 2013
Rated 5 out of 5 by Amy25 nice but slow response
still waiting for statements of charges that i stayed on jan. 29' feb.2 feb 3 feb 4
February 15, 2014
Rated 4 out of 5 by hydro77 Stays
The hotel is very quite for a airport hotel although long corridors sometimes could be cold
February 11, 2013
Rated 5 out of 5 by Bob61 Excellent Club lounge
I like the Club Lounge in this hotel. This time I used Fitness Center and also liked it.
May 30, 2013
Rated 3 out of 5 by NedK SPG did not help
Was not told of SPG automatic advantages and paid for others. Large room without bathtub
May 23, 2013
Rated 3 out of 5 by Bleu155 Good location but...
Comfortable and really next to the AirPort.
Very poor early breakfast ( before 6 AM)...
April 14, 2013