伯灵顿喜来登会议中心酒店

  • 美国
  • 佛蒙特州,
  • 伯灵顿
  • 威利斯顿路 870 号
  • 邮政编码 05403
  • 地图

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Age Requirement Policy

Guests must be 21 years or older to reserve a room and present a valid photo ID at check-in.

Rated 3.1 out of 5 by 572 reviewers.
Rated 3 out of 5 by This stay was okay... Room had ants, one of the pillows had blood stains, there was only a quarter roll of toilet paper and no extras in the room. We had to take bath tissue from the public restroom. The shower was stained and dirty. In addition a hotel employee mistakenly knocked on our door in the middle of the night and didn't even apologize for disturbing us. Lastly the wait at the restaurant for breakfast was too long and by the time we received it it was cold. August 28, 2012
Rated 4 out of 5 by thi shotel is in a great location hotel advertised fitness center, the only thing available was a small pool. Restaurant service very slow; continental breakfast for runners over priced!!! $3.45 for a banana!! hotel is overpriced for what it has to offer May 27, 2014
Rated 2 out of 5 by This hotel lacks customer service needed the shuttle to pick us up only to be kept on hold for 10 minutes when calling the desk. Called back, and kept ringing 3 minutes before picking up. Key to room difficult to work, had to return to desk. Not a fresh or clean smell to the halls or rooms. Told it was not necessary to make reservations at the Tuckaway Restaurant, but when we went back, asked if we had reservations. After much discussion, finally seated our party of six. October 7, 2013
Rated 5 out of 5 by Guest and Pet Friendly I appreciate the option to have my dog in the room. There was a special sign to put on the door to alert the cleaning crew. There is a large grassy area to walk the dog. There are entrances on the side of the hotel with easy access to the outside with the dog. Because I had my dog, I ordered room service for dinner and breakfast. The room service staff was very friendly and the food was delicious. I had a very relaxing stay. Thank you! November 1, 2012
Rated 2 out of 5 by Big disappoitment, not a Sheraton compared to other Sheratons Room above us was being renovated, they did not tell us so forget about napping in the afternoon, could not drink in the glasses they were so dirty (by that I mean traces of fingers, drips all over of dishwasher soap like they were not rinsed), 30$ for breakfast for two and it was a very limited buffet!, only good point: the personnel, so old hotel but Under rénovations, wait until after. April 1, 2014
Rated 2 out of 5 by Large hotel with poor service. Front desk insufficiently staffed for volume of rooms / visitors. The large TV in the lobby area was broken, did not work. There was no TV channel guide in the room. No coffee is available other than sit-down in the restaurant. No newspapers were available in the hotel, complimentary or otherwise. When I checked out they charged me $745 for 2 nights, my confirmed rate was $526 total. They corrected it, but only after I complained. October 11, 2012
Rated 5 out of 5 by Dirty Disappointed that the same dirty dishes were present in the atrium computer lab from time of our arrival until departure. More remarkable given that the restaurant was twenty feet away. Pool area air quality is unhealthful. Exhaust fans are part of the design for a reason. Message on door into atrium instructing contractors to keep out is insulting to all. April 20, 2014
Rated 1 out of 5 by Great staff The room reeked of sewer gas throughout the stay, and the bed sheets were stained. Candy wrappers were found on the carpet by the nightstand. Very disappointed there was no refrigerator. Matthew and Kelsey were charming on check in, helped me make reservations for future stays and directed me to parking close to my room. Very grateful for the breakfast coupons, service and food selections for this were outstanding February 12, 2014
Rated 1 out of 5 by Disappointed For 35 years, we've been to the Sheraton for Conferences & overnight stays. We were looking forward to this stay. We even were told we got an "upgrade." (Room 206). The door looked like it had been repaired from a break in, there were cobwebs behind the bathroom door, the heater went on and off all night and kept us up, the creamers for the coffee machine were about 1 tsp. each and coffee in the hall was only for elite guests. April 24, 2013
Rated 4 out of 5 by Beautiful & Comfortable I enjoyed my weekend away from home. About 100 people had a conference in this Sheraton Burlington and I arrived on Friday at about 5 pm. I stayed until Sunday about noon. Sometimes servicing a large group can be daunting but I believe we had all that we needed & we are grateful. Everyone on hotel's staff was helpful & hospitable. The facility was clean & comfortable. I have no complaints & I will return to stay here again. July 25, 2012
Rated 2 out of 5 by unsatisfactory but close to UVM No in-room wifi. Couldn't get Lobby wifi to work and it forced me to download Oneview, which I now can't get out of my computer. Room smelled strongly of air-freshener. Air conditioner/heater was very noisy. In-room coffee maker made bad coffee and none provided in the Lobby. There were other guests wandering around in the morning with me, looking for coffee Bathroom was spacious and well designed. Beds were comfortable. October 7, 2013
Rated 4 out of 5 by Great to be back. This was my second time in two months. It was a great experience again.. They changed few things in the club lounge. There were less choices at night for hors d'oeuvres....and no sparkling water anymore...?? I hope you will do something about it...it was really appreciated. Overall my stay was great and staff always nice to us. I'll recommend this hotel...The fitness center is all new..but the hot tub is no longer there. May 28, 2012
Rated 2 out of 5 by Beware While this property appears nice on the surface, we were assigned a room in the oldest wing of the facility, currently undergoing renovations. The quality of the room was one-star motel. Smelly, damp, cramped accommodations. Beware if booking that you get a better room, especially if you don't have much status. We won't be back. Well maybe to the bar, which was excellent with 7 local VT brews on tap, and great service! June 23, 2013
Rated 3 out of 5 by Needs a little work Newly renovated rooms were nice, but soundproofing of doors was completely absent. The result was a bad night's sleep, since it could clearly hear every word said in the hallway and every slamming door. The hotel recently eliminated a la carte breakfast, and the buffet that remains is mediocre. Staff were very attentive and friendly April 24, 2014
Rated 3 out of 5 by Hotel in midst of upgrade Half of this hotel has been upgraded, so it's a crapshoot as to whether you'll have a good room or an only ok room. On our first night at the hotel, we were in the old wing, where the ceiling was visibly stained with water damage, and we had a leak in the middle of the night (later explained as the person next door falling asleep while their shower was running). Nothing was done at 3am but a pile of towels was placed on our floor, dampening the drip noise. Additionally, the shower never got warm and had bad water pressure. The hotel staff moved us the next day when we called and said we were ready (although we had to transport our own bags down to the front desk and then to the other wing, which I found to be in bad form given our experience the previous night). Our room in the new wing was significantly nicer, with good water pressure, hot water, and nicer fixtures. May 29, 2013
Rated 1 out of 5 by This hotel was a huge disappointment With the exception of the bar late at night, the service was slow, rooms were not cleaned, rooms were not restocked and overall not what we have come to expect from the Sheraton. Room was not stocked with coffee or condiments upon arrival. First day my room was not serviced or cleaned. I opted for the green route the second day, and my room was not cleaned at all. I opted out of the green route, and my room was only partially cleaned, was not vaccummed, towels replaced or condiments replenished. Rooms were not looked at till late in the afternoon (4 pm or later). Went down for breakfast, three tables occupied, wait staff took our drink order and never came back, we left after 15 minutes and went somewhere else. Overall not what I expect of a Sheraton Hotel and, although I used points, definitely not worth the money. Staff were slow and not apparently customer oriented. August 14, 2013
Rated 1 out of 5 by Do not stay here Reception gave us the wrong time for the shuttle that was hired (by bride & groom) to take us to wedding. After waiting in lobby for a shuttle we did not know we missed, reception finally realized they gave wrong time. They then refused to take us in the Sheraton shuttle and only offered to call a cab. We almost missed the ceremony and had to spend $30 for the cab out of pocket. They did not even seem to feel badly. September 12, 2012
Rated 1 out of 5 by Improvements needed If you go "green" you must still have coffee & toilet paper, tissue supplied! You are sold-out and you ONLY have 1 shuttle available? unacceptable! Request transport to airport at 5:40 am & at 5:27 am you send security with loud knock at your door to tell you they are waiting for you, really? Get email from YOU upgrade for $30.00/night, I said yes....NOT.. got stuck on 1st floor. Phones in room not working either. July 21, 2013
Rated 4 out of 5 by Great hotel but naive staff Staff did not make much effort to interact with the me.. I could not get one staffer to make sightseeing recommendations as I was in town without a car. They told me to walk a mile up the road to Kohls for shopping! Very disinterested & disengaged other than checking in & out. Are these young immature college students who have never traveled? They should train in Chicago or New York to see how it should be done. September 28, 2013
Rated 3 out of 5 by confusing layout After checking in, I went directly to closest elevator, having not been told otherwise. This took me on a long, round-about journey to my room, and it was only later that I discovered going in a different direction was more appropriate. Maps to guests on check-in would be helpful. Food selections were very limited in the restaurant, with only 1 or 2 real entrees on dinner, with remainder sandwiches and burgers. March 3, 2013
Rated 5 out of 5 Nice and quiet hotel Hotel service was very good especially for SPg members. Room was clean and quiet. We found the Cost of a room was a little high given that the room was basic and the hotel is is next to the highway.New windows needed. But otherwise we found this to be a good hotel and did not have one negative experience. The breakfast room for SPg members is a great idea. Very comfortable room and good selection of food items. October 15, 2012
Rated 4 out of 5 by Overall Great but Checkout Disapinting We stay at this hotel a few times a year and my family and I like it very much and will continue to stay there. However as a Platinum member and regular at the hotel I was disappointed when I asked for a 1.00 pm checkout was refused and then asked if I could have a 12.30pm checkout was also refused. I understand that the hotel is busy but you cannot tell me that if I vacate a room by 12.00 pm it is going to be August 9, 2012
Rated 2 out of 5 by Frustrated This is the 3rd time staying here. All visits were for University of Vermont. Hotel is conveniently located with excellent UVM rate. Unfortunately 2 out of the 3 visits we were put in a "basement" level room which smelled damp & musty. On the 3 rd visit we complained to management and they moved us to Starwoods Guest floor. As a Preferred Starwoods member we questioned why we were not put there at the start. May 13, 2013
Rated 1 out of 5 by Would Not Stay Here Again Very disappointed with this hotel. The customer service does not exist.We requested a cot, when we checked in they did not have any available. We called down to request an extra pillow and blanket. They never showed up. The mattress was tilted sideways. We thought we would fall off during the night. The next morning we called for an extra towel…again, it never showed up. Would rather have slept in our car. November 10, 2013
Rated 3 out of 5 by Hesitant to come back I am questioning of I should come back. My step daughter is graduatng and since I am a Starwood Platinum Member , we booked this hotel. The club lounge was OK, both times I stayed they did not acknowledge my Platinum status. As a matter of fact, the front desk help was rude. I have stayed at many Sheratons and you all need to try a harder or call yourselff a Four Points or Super 8 motel. Location not great. April 28, 2013
Rated 2 out of 5 by Not worth it The staff was friendly but this hotel needs a refurb. The halls look and smell dank. The rooms need an upgrade. We had to switch the first room we got because there was hair in the tub and the bed looked slept in. The beds are not the same comfy Starwood beds that you usually find in a Sheraton. Breakfast was included with our room and the potates tasted freezer burnt. Overall this hotel gets a thumbs down. September 9, 2012
Rated 4 out of 5 by Nice Hotel - Scary Safety Loved the hotel & its employees were great, services were spot-on. However, we were uncomfortable with the many out of service safety systems (fire alarm by aback door & covers on sprinklers, broken tile trip hazard on elevator). It would help to change renovation signs from "Renovation Anticipated" to "Renovation Planned for (early 2014 or spring 2014 or whatever) so I know when I'd be okay to come back. September 26, 2013
Rated 1 out of 5 by Awful I booked a room for 2 nights, the first night the beds were so uncomfortable. I went down to lobby to asked to be switched to a different room, the man at the desk was rude. Then went back at shift change at 7am and spoke to another man he stated that he would switch our rooms. It was now noon and still no room I stated that I was going to cancel my reservation and go somewhere else and he stated he would still charge me, I asked to speak to a manager and he stated he would waive the fee and he would be able to get me a room til 5pm. I stated I was going to pack and leave and all of sudden they had a room available. Plus they added a charge on each night that was never mentioned when I booked the room and because I used a debit/credit card the refund could take up to a week to be put on my card. This should be stated when booking the reservation!!!! Very unhappy with my stay!!!!! November 4, 2012
Rated 3 out of 5 by Close call More than 24 hours in advance booked a shuttle. Shuttle was more than 20 minutes late - had I not allowed more time I might have missed my flight. Also noted while checking room upon departure that there was food reminants under the bed and between the bed and nightstand! Finally, the bathroom linens were heavily frayed and a pillow case was ripped - not what I would expect at a facility of this caliber! June 25, 2012
Rated 3 out of 5 by Could use improvement I had 2 consecutive reservations for a 3 night stay. Very convenient location to UVM & the free shuttle is a plus. Lobby staff & shuttle drivers very efficient, helpful & friendly. However, I checked in on Thurs. morning & did not get housecleaning services until Saturday. The rooms definitely could use some updating - and maybe a little bit of color, for instance colorful bedding instead of plain white. October 13, 2012
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