萨克拉门托喜来登大酒店

  • 美国
  • 加利福尼亚州,
  • 萨克拉门托
  • J 街 1230 号,
  • 第 13 街和 J 街交汇处
  • 邮政编码 95814
  • 地图

客房与房价

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Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Rated 4 out of 5 by 541 reviewers.
Rated 2 out of 5 by Missing amenities and staff First, when I arrived I told your desk staff that my work pre-paid for the room. As a matter of fact I called in the CC# myself a week before my stay. They said it was not prepaid and immediately took the full amount out of my debit card. Second, you have only one retaurant, no room service, no gift shop, and all the businesses including stores close at 5pm. I was stuck. I had to eat your restaurant. September 1, 2012
Rated 5 out of 5 by A Night at the Theatre and Sheraton Grand Hotel We attended the Les Miserables Stage Production at the Community Center Theatre and started our afternoon at the SGH. We enjoy the Club Floor with the opportunity for a Beautiful City View and complimentary late afternoon appetizers and wine/beer and a lovely continental breakfast in the morning. The rooms are very comfortable and beautifully appointed. A wonderful 24 hours in downtown Sacramento. June 4, 2013
Rated 5 out of 5 by Super hotel & conference facility I attended a conference in your hotel in March 2013 and was very impressed with every aspect. The rooms were excellent, as were the conference facilities. Conf rooms were set up with audio/visual equipment that was easy to use and all working properly. A treat compared to some other hotels. The food was great too, with many healthful options. Wish I could have stayed on another couple of days . March 21, 2013
Rated 5 out of 5 by East Coasters Bring Breakfast Bars Everything was great, but for those of us waking up on Eastern time zones, there is nothing open for breakfast until 7. So after waking up at 4 or 5, perhaps working out (great gym facility), you are going to have to wait for breakfast. Nearest restaurant open is 20 blocks away, according to staff. Minor issue but worth mentioning. March 10, 2014
Rated 4 out of 5 by Nice hotel but odor The rooms have an odor that is a mix between stale basement & an odd cleaner. It may be because the windows dont open to get circulation, but I have stayed in many hotels like that which didnt have this odor. I tried different rooms - some are more prevalent than others. The club lounge is nice and comfortable. If they could get that taken care of it then I would recommend staying there. November 2, 2013
Rated 5 out of 5 by Scott - an amazing employee We stayed at the Sacramento Grand Sheraton and was greeted by Scott, a bellman. He helped me to my room. Upon checking out we happened to have Scott greet us again. He remembered it had been our anniversary weekend and where we were visiting from. I was very impressed with his memory and his personal attention. Kudos to Scott. He is a great example of the standards you want for your staff! April 23, 2013
Rated 4 out of 5 by non SPG floor We stayed one night at this very beautiful and centrally located hotel in SAC. Though I'm a Gold SPG member who was identified as such I was given a different floor possibly as I booked through another point system. The ruckus created by another room nearby at night warranted security and police intrusion. They woke at least 5-6 rooms on our floor after midnight. Robert at the front desk was very apologetic and offered free breakfast or a move to a new room as compensation. We were already unpacked so we went the breakfast route. The sign of a good organization is how they handle bad situations and these guys did a great job considering it wasn't their fault. The only downside was that we found the noisy neighbors still noisy the next morning and not locked up in the drunk tank. A little surprised that they weren't thrown out but oh well. This is a very nice hotel worth staying at just the same. June 19, 2012
Rated 3 out of 5 by Convenient location Location was very convenient to the convention center. Room was nice, comfortable and clean. Hotel restaurant offered good breakfast choices but the dinner choices were pricey and quite limited (although the food was good). No amenities shop/newstand to speak of. Used the business center for computer access and encountered problems with two of the terminals - finally found one that worked. October 9, 2012
Rated 5 out of 5 by Excellent treatment We had to do a late check in, not only were we well cared for but given a late check out, which gave us the time to rest, catch up and be ready for the next place we had to go. Our room was beautiful, ordered room service, it was perfect, over the top and the service was impeccable. So enjoyed feeling special and rested, Thank You to all the staff that made our stay exceptional. December 2, 2013
Rated 4 out of 5 by Good for business travel Hotel has good options for business travelers. April 28, 2014
Rated 1 out of 5 by Not what I expected Having just stayed at a Sheraton hotel the week prior for a seminar, I had high expectations. However, my room was not ready at check in (5:30 pm), my SPG status was not used, there was only one hotel restaurant that was expensive, there was no small shop to buy misc sundries. I had to check out in line, then, they couldn't print out my stay charges! For real? I was very disappointed. July 14, 2012
Rated 4 out of 5 by Conference Great Staff, wonderful facilities! April 28, 2014
Rated 4 out of 5 by Disappointed due to lack of major TV network I stayed at the hotel for a business event. On concluding the first day of my event, I arrived in my room prepared to enjoy the Friday night episode of a favorite program, I was EXTREMELY DISAPPOINTED to discover that your hotel does not carry Univision. This is a travesty, that a first-class Sacramento CA hotel does not carry a major Spanish-language network. I am very offended. October 23, 2012
Rated 5 out of 5 by First Class Staff The staff at the Sheraton are some of the most professional, courteous people I have ever had the pleasure to meet. Everyone from the valets to the manager greeted us warmly and went above and beyond to make our stay great. The beds are really comfortable, the rooms are clean and well maintained and the facilities are just beautiful. I am really looking forward to our next stay. January 7, 2013
Rated 5 out of 5 by Excellent all around Great staff. Everyone on point. The bartender was a pro. I would like to see one change, though. I would like to see healthier choices on the dinner menu. Every dish we ordered was great but very rich food. For folks like us who travel for a living, maintaining our health and fitness requires lighter and simpler cuisine. Otherwise, I really enjoyed the place. See you next week. August 6, 2012
Rated 5 out of 5 by DGarcia This hotel is a gem in the capital city. Wonderful location and the staff was very attentive. The lobby bar was a great meeting spot for our party. This was more of a staycation for most of our family but since we were partying downtown, we wanted to also stay at a hotel downtown and this was our #1. We enjoyed the closeness of the K Street Mall and the park around the Capital. January 3, 2013
Rated 3 out of 5 by Average Hotel in a Great Location If you have meetings in the Capitol, the location of this hotel couldn't be better. The staff is very responsive as well. The rooms are average, with pretty thin walls. Because the air conditioning is set on energy saver, it doesn't run unless you turn it much lower to make it run--like 64 degrees. Food in the restaurant is average. Location for this hotel is everything. June 7, 2013
Rated 2 out of 5 by extra charge at check in When I checked in I was told there would be a $50 charge/ hold on my credit card that would be returned at checkout. I was not told of this charge/hold when I spoke with the staff by phone. Their website does not list this hold. The website does not list the cost of parking. There were no microwaves in the rooms. The pool was very small considering the number of rooms. September 3, 2013
Rated 3 out of 5 by Nice location Front desk and support staff are great. Reservations has many issues, we were unable to correct a reservation online no response from center and were charged for a night that we did not stay. April 8, 2014
Rated 5 out of 5 by Sacramento's Finest Perfect stay once again! Hotel location is perfect and central to my business appointments. Although I dine at the hotel, the surrounding area provides many options as well for a change of pace. The hotel staff are very helpful and friendly from the bell staff to housekeeping. Food selections are amaziningly fresh and tasty. See you soon when I am back in the Fall! June 15, 2013
Rated 2 out of 5 by Too much to handle. Reservations were screwed up, front desk line long while only 1 or 2 agents available, did not get into rooms until after 5 when we were told 3, wireless Internet non-existent. Too many conferences at one time and staff was over worked and overwhelmed (heard it from there own mouths) poor management. Room service was cold and soggy. Nice hotel just not when busy. March 26, 2013
Rated 5 out of 5 by Great Place to Stay The Sheraton Grand has always been a great place to stay. I always stay at the Sheraton when I go to Sacramento.(3x per year).The customer service is fabulous. Even when there is an issue, they go out of their way to correct it and make you feel likr your needs are important. the rooms and food are top notch. great location. I would highly recommend this hotel. March 19, 2013
Rated 2 out of 5 by This hotel has poor Guest Service. I was very disappointed with the level of Guest Service with the Front Desk reaction to problems. The staff seemed to act as though they were superior to the guest. Their indifference to my concerns made me feel as though I was interfering with their personal lives, and that they came first, not the guest. This is not the normal Starwood way of doing business. March 29, 2012
Rated 4 out of 5 by Lot of thought put into guestrooms; lacks in staffing -Only one Agent at check-in during a busy day for check ins. -Whoever designed hotel did a FANTASTIC job: night lights, reading lights, shelf under bath sink, etc.!!! -No fact sheet on website. -Placed five to six calls to find out how much you charge for local/long distance calls - on hold forever! No one knows this info. February 10, 2014
Rated 4 out of 5 by Room not ready We checked in after 4 p.m. and our room was still not ready and they could not tell us when it would be available. We were attending a wedding that evening and needed to get in a room to change. The man at the desk didn't seem to care or work with us. This was the third Sheraton property we stayed at in June and the only one we were not 100% satisfied with. July 5, 2012
Rated 4 out of 5 by Great Stay for Short Visit Excellent staff. Great place to land for the one night. Never needed to leave for anything. April 17, 2014
Rated 5 out of 5 by Sheraton Grand Sacramento Chad Devoe and his staff were very accommodating and professional. They made our stay at the Sheraton Grand Sacramento a very comfortable experience and because of that we will continue to stay there in the future. Tom & Michelle Hill Monterey, CA March 19, 2014
Rated 5 out of 5 by So close to the Capitol We loved the hotel and the vicinity to the Capitol . The parking was our only complaint. It was across the street and a charge of $18.00 per day to park. It was not very convenient . Also dining was difficult. Everything was closed on the Sunday we were there. We had to walk quite a few blocks for dinner. Prices at the hotel were not reasonable. June 14, 2013
Rated 5 out of 5 by Better than Expected I have not stayed in a "Standard" Sheraton in a long time. They used to feel dated and past their prime. I was pleasantly suprised with this property. They state a well funded corporate refresh and it showed here. They also showed that they were paying attention to guest surveys and made a lot of little details that made one big good impression. February 11, 2013
Rated 5 out of 5 by Another quality stay! Everything good...staff especially friendly and helpful. April 17, 2014
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