Rated 5 out of 5 by acraeca A very Special Weekend in Paris
This is a very special Hotel. It has wonderful and confortable areas, with distinct decoration, and that create a wonderful well being. The service is excellent, magnificent. I felt really welcome, with sublime and warming reception. I want to highlight the kindness, courtesy, warmness and the readiness from all team to my requests. In all moments, I felt wonderfully well cared, and nothing missed me. Such a wonderful and confortable staying, results from the high professional e dedicated level of all the team in the hotel to their guests. I really felt how this amazing team dedicate such a special care and esteem with me, always with a smile and well-disposed. I also would like to congratulate Mr. Schoubs,the General Manager, for the team he has, and for his particular consideration with me. My kind and warm regards to all of you. I really recommend this excellent hotel. Quiet and with a very good location. Just in a word: EXCELLENT!!! Kind regards, AA e CA.
9 de Junho de 2012
Rated 1 out of 5 by Mauricio30 serviço muito ruim
Fiquei hospedado no hotel de 18 a 20/09, quando fui fazer meu check-in as 11 AM, existia uma fila grande para o check-in, e eu tinha um compromisso urgente, procurei um atendente e ele me disse que ja teria quarto disponivel, quando chegou minha vez nao tinha quarto( falta de informação), deixei minhas malas no lugagge e fui trabalhar, voltei por volta das 01:30 am, acordei as 07:30 am e fui trabalhar novamente retornando novamente as 02:00am. Para minha surpresa nao tinha agua no banheiro do hotel, me deram uma previsao que a agua voltaria as 4:00 am porem a agua nao voltou tive que fazer uma viagem as 6:am para nyc sem tomar banho e pagando um diaria de 600 euros, como fiquei no hotel menos de doze horas em 2 diarias a hora do hotel sem agua me custou mais de 100 euros por hora, pago caro para ficar em hoteis que eu nao tenha problema , se for para ter este tipo de problema e melhor ficar em hoteis baratos. Ate este evento eu recomendava a rede starwood para qualquer pessoa, porem a partir de agora tenho que rever meus conceitos. No ultimo ano fiquei hospedado em hoteis da rede em cinco paises diferentes, espero nao me arrepender pela minha escolha. a gerente do hotel onde aconteceu o problema ficou de me dar um retorno sobre como faria algo para tentar reparar este grave erro, me disse que crediatria as diarias pagas com antecedencia que isso e normal do hotel e que iria buscar uma forma de me recompensar por todos estes transtornos. Porem ate agora nao obtive qualquer retorno do hotel
24 de Setembro de 2012
Rated 5 out of 5 by Healymonster62 Great location
Airport, great location for catching and airplane in the morning.
4 de Março de 2014
Rated 5 out of 5 by MariamMontreal Absolutely perfect
This hotel cost me a bomb but was worth every penny. I arrived, literally, sick and tired. Got a club room which is a great deal because you get free wifi and access to the club room. The latter has great snacks and drinks and there is also a room with computers and a printer. The concierge desk can lend you a room workout kit (an exercise mat, rubber tubing etc.) which is great for an in room workout. Breakfast, your choice of room service,buffet or the club room is included. The rooms are amazingly soundproof-I did not hear a sound! The hotel has their own golf cart and will pick up guests requiring assistance or drop them at the checkin counter. Staff were friendly and helpful. Beware the snacks on top of the minibar-they are on a "smart tray" that considers items to be consumed once taken off the tray for longer than a minute! Bathroom is great, with a wonderful shower and tub and excellent amenities.
I ordered a meal from room service which arrived quickly--and hot!
I should add that I speak fluent French but I heard staff speaking excellent English to other guests.
So if you are sick, tired, need a bed near CDG and can afford it the Sheraton CDG is the best!
I should add that when I booked my room the night before I added under special instructions that I was not well and that I would appreciate an early checkin. This was done with no questions asked- I had the room an hour early.
24 de Fevereiro de 2014
Rated 5 out of 5 by marsita convenient and comfortable
This is the second time we have stayed at this hotel the night before we flew home. It is minutes from the departure terminal, the rooms are spacious and comfortable and the staff helpful. This time we stayed on the club floor and enjoyed the evening snacks and breakfast foods.
22 de Fevereiro de 2014
Rated 5 out of 5 by Peabody1 Superior Staff
Check in and out procedure is extremely efficient. I made a mistake on my reservation and hotel staff quickly and efficiently corrected it. Exceeded my expectations.
14 de Fevereiro de 2014
Rated 5 out of 5 by Doug108 Sheraton CDG tops in comfort and convenience
As I had an early flight out, I chose to spend my final night at the CDG Sheraton on the premises of the Roissy airport. And glad I was. It's a modern, stylish hotel with quiet rooms despite being next to jets taking off. I'd be happy to stay here again.
3 de Fevereiro de 2014
Rated 5 out of 5 by JKMass Great hotel at airport
Great hotel for traveler using airport. Nowhere near city. Clean, good hair dryer, big rooms, and very quiet. Restaurant is a bit expensive for dinner but breakfast buffet offers a wide variety of food.
2 de Fevereiro de 2014