Rated 4 out of 5 by Phillip423 Great River View!
I enjoyed my stay at this hotel. The room was very comfortable with a private balcony and great view of the river. The staff was very attentive and saw that all of my requests/needs were met. I would stay here again if I were staying in downtown Tampa. Good deal in price for my needs.
July 17, 2012
Rated 4 out of 5 by 70Turner A. Turner
The personnel behind the counter went out of their way to help solve a problem that had nothing to do with hotel comfort. We were in a bind concerning a Symposium related problem.
Food was nicely done, however a bit on the pricey side. (Probably average for this area of the country)
July 2, 2013
Rated 5 out of 5 by Tampa34 A wonderful place to stay in Tampa
The river was a wonderful view to wake up to every morning, the room met all of my expectations and the staff was very helpful with any questions I needed answered. I have already recommended this hotel to many & can't wait until I return to Tampa so I will be able to stay again.
September 12, 2012
Rated 4 out of 5 by Fkoehler Nice but a tiny bit stinky
This hotel was really lovely in ALMOST every way. The staff was kind, the hotel was very pretty, beds were super comfy and the location is great for business downtown. The main hallway on floor 5 smelled a lot like cat urine though. Would love to see someone address that.
September 5, 2013
Rated 4 out of 5 by SuZee Exceptional Service
Many thanks to the Sheraton staff for exceeding my customer service expectations. Everyone made a busy week "worry free" once I stepped foot into the Sheraton Lobby. My only comment would be that the rooms need a little updating. Drapery, furniture and beds were a little worn.
September 2, 2012
Rated 3 out of 5 by dlw59 Staff is excellent but not the rooms
Staff was so warm and welcoming that it made our stay very pleasant despite the outdated and slightly uncomfortable rooms. Everyone was extremely kind and caring from check-in to check-out they were all so welcoming. Rooms desparately need updating or at least a good cleaning.
February 8, 2013
Rated 5 out of 5 by Winston2 Clean, Comfortable, Great Location
The customer service was excellent, the room was clean and comfortable, and it has a great location for accessing downtown. Breakfasting was very pleasant in the dining room where one could watch the river and its mesmerizing crew boats smoothly and swiftly rowing by.
December 10, 2012
Rated 3 out of 5 by MikeDNH You need a refresh badly
Room fixtures dated and worn same assessment of other aspect of facility
Pool water temp way too cold.
Breakfast buffet should offer more for the price charged, but yet the price shoud be 5-10% lower.
Nice lunch items served in our group room luncheon both days
February 8, 2013
Rated 3 out of 5 by EFRO Good location, facilities outdated
Downtown location is nice, so are river views but rooms are outdated. Shower mechanism often don't work, A/C cools but barely (and it was not even that hot out), not enough or well placed outlets and lights so dim is difficult to work in the room even with all on.
February 23, 2013
Rated 4 out of 5 by Romansach Nice Location
This appears to be an older hotel that is designed for the business traveler. Location was great. View was great. Room service food was great. Only issue for me is that it doesn't seem to be as well maintained (paint, tile, etc.) as I would expect for $150+/night.
December 6, 2012
Rated 3 out of 5 by kbres Great location for visiting UT
The location is great if you have to visit UT, the hotel is dated but it's about to get a facelift which I believe will really help. Rooms are comfortable & clean, bathrooms are very small.. This will be my hotel of choice 3 to 4 times a year for visits to UT
August 26, 2013
Rated 4 out of 5 by bodyangle Great Location
This is decent hotel with amazing location. As someone who stays here for business often, I love it because I can walk to all of my meetings downtown with no problem. Also, great access to a running path that goes for miles out along the bay which is a nice perk.
August 23, 2012
Rated 3 out of 5 by JoanneC Nice Hotel-Convenient but under construction
Hotel is conveniently located downtown and on river. Nice walk to Univ of Tampa. Only issue we had was the hotel was under construction. Very noisy. No adequate dining facility while construction was underway.
Should be done soon.
November 13, 2013
Rated 5 out of 5 by Lopa Thanks!
I used this particular location because my sister was having surgery done at Tampa General. I couldn't have selected a better place. The staff made every day a pleasant experience while I was dealing with a stressful situation. Thank you so much!
October 14, 2013
Rated 5 out of 5 by becky4634 need to add:
Need to add new and additional CUSHIONED lounge
chairs at pool and food/bar service at the
pool-at least on the weekends-nobody even told us to walk around then cornerand we'd be able to access the restaurant-just found it---food and drinks
May 15, 2013
Rated 3 out of 5 by Michael862 Staff is amazing .. Hotel needs a facelift
Great location .. Easy walk to Lightning game .. Hotel is showing its age .. Crumbling drywall in room .. Sliding patio doors have rusted rollers making operation very difficult .. Breakfast buffet was excellent .. Staff was phenomenal throughout hotel.
January 4, 2012
Rated 2 out of 5 by anna29 this hotel was alot of hassle
The valet attendants were the most pleasant part of our stay. The reservation was not correct when we got there and it took a few days to get the price right. The location is perfect but this hotel needs to train their front desk attendants better.
August 4, 2012
Rated 3 out of 5 by IPO1 Food needs work
I had lunch once, breakfast twice at the hotel and room service one night and all I have to say is that the food was very disappointing. Especially the breakfast buffet. The waffles were hard as rock, the eggs tasteless and the coffee undrinkable.
September 10, 2012
Rated 1 out of 5 by trebar1 Staff not prepared
Arrived friday afternoon. Understaffed front desk. One person at the valet parking desk
trying to get 25 cars in or out. Room was not cleaned on the next day.
Hotel was full so management should have made sure they had enough staff.
June 27, 2012
Rated 3 out of 5 by EFRO In need of an update
Expensive valet parking with no self park option. Rooms are old and show damage in furniture and equipment/fixtures. When having a DND sign, housekeeping should stop knocking on door interrupting calls or sleep. Room service menu is not updated.
December 16, 2012
Rated 5 out of 5 by GManPSU Amazing Views from balcony
Staying at this Sheraton makes you feel like you are not in a downtown hotel. There is minimal street noise and the view is relaxing. The bar staff was great and took care of all my needs. Looking forward to staying here on my next trip to TPA!
April 24, 2013
Rated 4 out of 5 by chage44 Great Location - Great Service
The Sheraton was wonderful from beginning to end. They were very flexible to work with, their location is great for a night prior to a cruise departure. Their shuttle service was smooth and reliable.
The hotel is clean and the staff was great!
April 9, 2012
Rated 5 out of 5 by DivaLisa Excellent Location on Riverwalk
Hotel was clean and well maintained. Food was very good. Hotel staff was helpful, friendly and professional. Excellent location downtown Tampa right on the waters edge of Riverwalk. Get a balcony room overlooking water - you will be pleased.
June 12, 2013
Rated 3 out of 5 by SPG1 Hotel is showing it's age
We chose this hotel due to its proximity to the cruise port (about a mile away) and were pleasantly surprised to find that the hotel runs a free shuttle service to the port. Our room had been nicely renovated though the bathroom needed work.
May 10, 2013
Rated 2 out of 5 by Lucy Needs Help
I am a 90 year old Woman in a wheel chair and we could hardly move in the room, were told this was all they had and it was nearly impossible during our stay and very uncomfortable not to mention the constant loud noise in the hallways!!!
April 23, 2013
Rated 4 out of 5 by kagr Great staff!
Enjoyed the stay although the facility was being remodeled, along with work being done on the River Walk. Staff was exceptional and once rooms are updated, the hotel would be first rate.
November 25, 2013
Rated 5 out of 5 by Macie1227 We were treated like royalty!
All of the desk clerks, valets and cleaning ladies were super friendly and most helpful. One of the best places we have stayed in a long time! We'll be back!
December 6, 2013
Rated 3 out of 5 by Marie46 Great staff, however..
We stayed one night and loved the location. The staff was very friendly and helpful but the room didn't appear to have been cleaned recently. It was very dusty and there were dirty handprints on the walls of the balcony.
April 1, 2013
Rated 5 out of 5 by Deb22 Great Location
Stayed for Gasparilla Pirate Fest. Could not have been a better location. We were right in the middle of everything.
Also, great place to stay for easy access to downtown Tampa and Ybor City.
Very accommodating staff.
January 28, 2013
Rated 5 out of 5 by Wendy Perfect hotel before our cruise
We found the Sheraton Riverwalk to be convenient, comfortable and perfect for our family of four prior to our cruise. Shuttle service was easy and quick and the staff was excellent. I would highly recommend this hotel.
April 7, 2013