Rated 3 out of 5 Noise
The hotel itself is very nice. The problem was that the people next door were crazy loud so I had to call downstairs several times so security could come up tell them to stop the party. The walls are too thin and I had to put towels under the door that separates both rooms as most of it came from there. I asked to be moved but they were sold out. Nobody asked me how te night was upon checkout which was surprising. It could have been a nice night but I could only sleep for three hours.
December 15, 2013
Rated 4 out of 5 Weekend shopping
I purchased the shop ac reservation. Went to breakfast and charged fifteen dollars for drinks... Coffee and orange juice. Staff at check in fantastic. Room 425 was great until I showered in the a.m. Reached for a towel and it had a big gross hair ball on it . Yuck!!!!!!!!!!!!!
December 15, 2013
Rated 5 out of 5 BEST OF THE BEST
LOVE STAYING AT SPG I WILL STAY ON WERE ELSE.
December 16, 2013
Rated 3 out of 5 by MsDisapointed22 A little disapointed
I stayed at this hotel this past weekend and I wasn't impressed by my experience at all. The particular room I stayed in was cold the entire time, the front desk sent someone in to fix it but it was still cold after. Room service was terrible, it looked as though the food had been sitting out from someone's previous order. The room itself looked like to hadn't been remodeled in at least ten years, there were cracks and stains everywhere, Thank goodness I always bring my Lysol. The lobby of course is in excellent condition giving you the illusion that, that's how the rest of the hotel will look. Don't be fooled. I've stayed at the Sheraton in Atlantic City twice before and I was very pleased both of those times but I guess I must've stayed on the wrong night.
December 3, 2013
Rated 2 out of 5 by kate164 Surprised when I heard
I have been a SPG customer for several years now and as a gift to my daughter and her boyfriend I cashed in 16,000 points for them to have a weekend get away at your facility. They came home yesterday and I was very surprised when I heard about their stay. They said that the staff was very rude to them at check in. Then upon check out they were acused of using water from the room when they did not. They brought their own drinks to the room. The person who checked them out was very adament about accusing them of opening the water and not drinking it. I found this ridiculous. they said they felt the staff was giving them a hard time just because of their age. Very disappointed in Sheraton.
November 11, 2013
Rated 1 out of 5 by LivesInASuitcase Worst Sheraton Experience
I travel frequently for work, and I have to say that this is one of the worst Sheratons I've ever had the misfortune to stay at.
The room smelled of smoke covered up by cheap perfume. The telephone didn't work. The outlets in the bathroom didn't work. There was no wifi. The shower barely worked.
And the best part of all was that when I brought this all to the attention of the manager, he simply said "Sorry".
If I were Starwood, I would seriously consider removing the Sheraton name from this hotel. It's dragging down the brand.
June 11, 2012
Rated 4 out of 5 by turtlerabbit Disruptive guests
Both nights during our stay, the guests on either side of us were very loud.
The first night/early morning the people to the left of us were banging lugggae,doors, and speaking loudly.
The second night, at 4;30 AM the people in the suite to the right of us were having some kind of loud party with multiple people, music, and moving noises. I called security twice, and this continued for about an hour which made our stay very unpleasant.
December 2, 2013
Rated 5 out of 5 by TiffanyNOVA Great Location, Great View
We visited the Sheraton for a weekend getaway just after Thanksgiving. We loved that the hotel is in walking distance to Tanger Outlet, which was perfect for Black Friday shopping. The hotel's location allows for an amazing view of the Atlantic City skyline. We will definitely stay here again!
December 3, 2013