Rated 5 out of 5 Comfortable room as second home
All facilities in the room are great and comfortable. The staff did make sure we are satisfied the room. Only thing we want to let you know that one of doors in restroom cannot be closed completely. It's little uncomfortable for us, but generally is really satisfied with the room.
September 28, 2013
Rated 4 out of 5 by Dave75 Good Hotel
We stayed a week and had a great experience, exceeding our expectations. Highly recommend. Minor items: shower water pressure a bit low. I was disappointed that my SPG status didn't really count for much at this property (no free internet, no club floor...nothing except points I guess).
August 7, 2013
Rated 5 out of 5 by EuropeTraveler Exceptional staff!
Concierge staff Bryan, Satyaman, Lukasz are outstanding- really go above and beyond! Wayne who greets you upon arrival is welcoming and great at giving suggestions for things to see and do! Superb experience at this hotel! Great fish and chips at the hotel restaurant!
October 4, 2013
Rated 5 out of 5 by Beebee12 40th wedding anniversary
Thank you so much everyone at the Sheraton grand. From checking in the next 24hrs were exceptional . Staff at all levels marvellous.
January 13, 2014
Rated 5 out of 5 by lynne2 will not disappoint!
environment; food; atmosphere; location and proximity - all excellent
January 24, 2014
Rated 4 out of 5 by mister Good stay for business event
Hotel was modern, clean and comfortable. Staff were very good, gym and spa were fine. Shower in bathroom very poor flow and the desk in the room too high to work comfortably for any length of time. Shower aside, I'd happily book to stay again for a non-business trip.
January 25, 2013
Rated 5 out of 5 by Teenymac Amazing Hotel
Fantastic hotel, staff were friendly & couldn't do enough for you, even when there was a small mix up with our room it was dealt with very efficiently. Can recommend a stay to anyone. Will be going back!
December 9, 2013
Rated 5 out of 5 by Sparkey996 Fantastic Hotel
We chose the hotel for a romantic break the secure car parking in the city centre was a deciding factor and we were pleasantly surprised with the excellent facilities, rooms and staff I would highly recommend a visit especially to the Spa!
October 15, 2013
Rated 4 out of 5 by cynbruce Excellent Property. Wil recommend it!
We had an excellent stay at your beautiful property in the heart of Edinburgh. From beginning to end, we were impressed by the attention to detail. Of course, what made it extra special was all the help we received from your concierge, Stewart.
September 17, 2013
Rated 5 out of 5 by Nanniejo A great hotel in a great city with great people
Upon arrival to checkout, our stay was very enjoyable. The staff could not have been nicer and more helpful to us.
It was a good introduction to the wonderful people of Scotland and also a very comfortable room and bed.
Thank you for your hospitality.
April 30, 2013
Rated 4 out of 5 by Dan1705 What a great night
This was the first time we had visited the hotel and we will definitely be going back, the staff were very friendly and couldn't be more helpful and the food was beautiful. The room was one of the best we have been in and we had a great nights sleep.
May 19, 2013
Rated 5 out of 5 by BobLV Our Stay
We loved our stay at the hotel. It was near the train station and is near the hop-on/hop-off bus line and a airport express bus stop. The room was roomy, comfortable, and modern. The restaurant food is excellent but expensive. The bar is very good.
May 31, 2013
Rated 5 out of 5 by Elsa69 Luxury Accommodation Brilliant Location
Was really impressed with our stay at the Sheraton Grand Edinburgh, the lovely rooms, great staff and brilliant location are only 3 of lots of reasons to recommend. Will definitely be staying again when visiting Edinburgh.
October 28, 2013
Rated 5 out of 5 by Wesley10 Excellent location and useful extras in room
Central location, with Edinburgh Castle and Prince's Street a short walk away.
Concealed coloured lighting in bathroom, with choice of colour for relaxing bath'
Interactive TV with panel to link camera, USB and video connections.
October 7, 2013
Rated 5 out of 5 by sknowledge Excellent Services
Ms Sara and Mr. Dean at the front desk was fabulous.
The entire front desk team acknowldged us everytime we were in the lobby.
Housekeeping cleaned our room so well, thank you. The morning team at the restaurant was excellent as well.
September 17, 2013
Rated 5 out of 5 by BenjiBenji Spa and gin cocktail bar
I've been to the hotel before and its always a delight. The rooftop hydropool is a must (but must be payed for extra) and I love the gin cocktail sampling at the bar.
December 17, 2013
Rated 5 out of 5 by arky Wonderful Hotel
My wife and I stayed here 3 nights September 2013. The hotel is wonderful. The rooms are modern, clean and comfortable. The hotel has an excellent central location for touring the castle and the Royal Mile. The staff was tops.
September 16, 2013
Rated 4 out of 5 by Gavinsm78 Sheraton Grand Edinburgh
My wife and I regularly stay in the Sheraton Grand when we visit Edinburgh, This time we chose a club room, this room was identicle to the others but gives you access to the club lounge and Spa. The lounge although a good idea of over capacity with people standing while eating as there was not enough seats, You cant help yourself to drinks like in an airport lounge and there were people sitting long periods waiting for the waiting staff to become available to order. We also tried the one square restaurant for the first time and we were dissapointed, the menu was a bit limited and the service was awful, we were seated for nearly an hour before the starter arrived, the wine was plaaced into a cooler after it had been sat on the table for 1/2 hour, enough time to warm up, we had to pour our own wine the whole meal, the steak arrived without the extra side I had ordered and I was finished the steak by the time it arrived, they also automatically added 10% tip to the bill for service that I would normally have left nothing. The Spa was excellent as always.
May 9, 2012
Rated 5 out of 5 by Jane74 Trip with daughter & granddaughter
This is a lovely hotel in the center of Edinburgh. The rooms are beautiful and restful. Lunch was very good and dinner was convienent near by. Daughter & granddaughter used the spa facilities and were very please and relaxed after.
July 3, 2013
Rated 4 out of 5 by Picacho great stay/location
we had a wonderful time and the sheraton grand was really well placed for festival venues. great spa. the executive lounge was very convenient but sometimes overcrowded and on a couple occasions understaffed. otherwise, terrific
August 20, 2013
Rated 4 out of 5 by Goneagain Edinburgh Sheraton
Hotel was in a great location and accessible to the older section of Edinburgh. Rooms were immaculate. Castle view rooms were great. Spa was very nice but access was a bit expensive. Breakfast was expensive for what was received.
October 1, 2012
Rated 5 out of 5 by Tommy55 Excellent facility
We had a wonderful stay here in beautiful Edinburgh. The view of the castle from our room was phenomenal. The staff was very helpful and the food was great. If you're in Edinburgh, make this hotel one of your stays.
September 19, 2013
Rated 5 out of 5 by JNA1 Top marks
This hotel is highly recommended. The staff at reception are particularly welcoming and helpful.
Do dine in the One Square restaurant, the food has been excellent without exception. Try the haggis as a starter...
September 8, 2013
Rated 4 out of 5 by JayS2 Tour package
We are excited to stay at another Starwood property as part of a tour group organized by Tauck. We are hopeful that our experience will be as positive as the reviews I have been reading from non-tour guests!
June 9, 2012
Rated 5 out of 5 by bpred47 Wonderful facilities and location.
This was our first stay in Edinburgh. We are SPG members so this was the obvious choice and we were not disappointed. The location is superb but is matched by the quality of the facilities and the rooms.
June 25, 2013
Rated 5 out of 5 by MarMax This hotel has great features
Great location in Edinburgh. The same very good standard as ussually visible in Sheraton.hotels with high quality SPA included.
December 9, 2013
Rated 5 out of 5 by MarkR007 Excellent Hotel - Recently Renovated
The Hotel has been recently renovated with all the latest conveniences including HDTV and the Sheraton Bed.
It is in a great location - close to the Royal Mile and the Convention Center.
September 16, 2013
Rated 5 out of 5 by Botswanna Cutting Edge in the shadow of the Edinburgh Castle
wow, who would have guessed this hotel--with every new feature, gadget and control, was great fun. But the bed makes it and it was great--comfortable, luxurious and difficult to get up and leave!
June 20, 2013
Rated 5 out of 5 by johng Excellent position
Great welcome from staff, everything about the hotel was perfect, no complaints. also in great position, just out the front door and you are only a short walk from the main tourist attractions.
May 20, 2013
Rated 4 out of 5 by Silversmooth2416 Lovely Hotel overpriced
The hotel is in a well situated position for exploring the city. The food was over priced and breakfast was below average. The cost of using the hydra pool and other facilities was restrictive.
March 1, 2013