Rated 5 out of 5 by jj11273 This hotel has a great front desk staff.
Edin was great! he found us great places to eat and made the reservations. He also suggested excellent sites for us to visit in our limited time. Thanks, Edin.
December 14, 2012
Rated 4 out of 5 by bozack Downtown location
Close to downtown and great room rate.
Staff is always helpful and friendly.
July 24, 2013
Rated 2 out of 5 by JG22 Poor Customer Service
I thought the customer service was pretty much non - existent. Although I will say there was a really nice lady at the front desk, but she was the exception.
April 9, 2012
Rated 4 out of 5 by casey423 great staff and comfortable room
i had the greatest time when me and my daughter went up there for her birthday. she loved the view and all the staff was very friendly to both of us.
April 9, 2013
Rated 5 out of 5 by KJ2012 Great stay
Had a great time. Front desk staff was exceptional at check in. Everything we wanted to do was within a 10 mile radius. Will definitely stay there again.
July 6, 2012
Rated 5 out of 5 by Shey It was nice!
This hotel was great...my cousin came to visit, and she liked it so much that I recommended it for her for her birthday. She checked in the next day.
July 12, 2012
Rated 5 out of 5 by Ash4913 LOVE THIS PLACE
The Staff is absolutely wonderful!!! very accommodating and friendly and BREAKFAST BUFFET IS ALSO TO DIE FOR!! i will be back over and over again
March 4, 2013
Rated 4 out of 5 by worldtravel123 Needs renovation
In general, very good stay, but at least the room I was in, needs some renovation, particularly in the restroom/sink area
June 7, 2013
Rated 5 out of 5 by TNT123 This hotel was great
This hotel was convient for our trip. The room was spacious. The bed was comfortable. The location of the hotel was not far from places to eat.
October 14, 2012
Rated 1 out of 5 by Uhno23 Hotel didn't meet our needs.
No point of booking early when you don't get what you booked for and there was nothing they can do to fix it but make our room more crowded.
September 22, 2012
Rated 5 out of 5 by GuestNJ2012 GuestNJ2012
hotel staff and room condition are excellent. i would recommend this hotel for everyone who are looking for a relaxed and hassel free stay
December 21, 2012
Rated 4 out of 5 by Yobkcis Ratty carpet
There was ratty carpet in my room and it was peeled back near the bathroom door with an exposed strip of sharp carpet tacks sticking up.
February 23, 2013
Rated 2 out of 5 by Sunriver Disgusting Hotel
Rooms and hallways in bad need of re-doing!
Arrived 3 am with 2 small children and no one to help with luggage. Our room was just awful .
December 10, 2012
Rated 5 out of 5 by V2975211 Great value
The staff was warm friendly and very accommodating. I arrived late but they were more than happy to help. It's the only place I stay.
February 18, 2013
Rated 4 out of 5 by MrVicci Great Stay!
Staff and facility made my business stay very pleasant. Staff was courtious, friendy and very professional. I would recommond hotel.
May 31, 2012
Rated 5 out of 5 by Shon247365 Excellent Hotel!
This is a great hotel whether your there on business or with the family. Friendly staff, clean rooms and an excellent location.
October 24, 2012
Rated 4 out of 5 by mdgOH out of town attorney
mostly good, but the hotel does not appear to have credited me with SPG points for my stay (at least according to the bill).
February 18, 2013
Rated 5 out of 5 by Grant47 Pleasant Surprise
Friendly staff and excellent location provided us with a most pleasant surprise during our business trip to downtown Dallas.
October 1, 2012
Rated 4 out of 5 by Jules50 Never disappointed
The location, cleanliness of the facility and friendly staff make this hotel my first choice when visiting the Dallas area.
December 16, 2012
Rated 5 out of 5 by JohnnybeGood Outstanding rooms and work out area
Everything about this hotel is nothing but the best from the rooms, food, and especially the friendliness of all the staff.
August 13, 2012
Rated 5 out of 5 by Eddie5 Great place to rest
The Hotel was in a great location and very quiet. The room was very clean, comfortable, and spacious. The staff was great!
August 20, 2012
Rated 3 out of 5 by MrVicci Hot Hotel
Hotel needs to improve conditions. Hot too hot in general areas. It seem cost savings should be sought in other areas.
July 30, 2012
Rated 4 out of 5 by MrVicci Full of Potential
Hotel needs focus in various areas. (dining menu and quality of food, equipment, Customer Service.)
May 16, 2013
Rated 5 out of 5 by lmcook2 Great Staff
I always enjoy my stay at this hotel. The staff is very attentive and always trying to make you feel like home.
March 27, 2013
Rated 5 out of 5 by Monkey13 Loved the room
Loved the beds and the layout of the room. Staff in the dining room handled the busy room well. Food was very good.
January 21, 2013
Rated 2 out of 5 by ChuckR good location
Club Level benefits are minimal and breakfast hours very brief. Disappointed in service.
June 4, 2013
Rated 5 out of 5 by chappy Great suite in a great location.
Beautiful appointed two room suites with two flat screen tvs. Clean and friendly, will definitely stay here again.
October 23, 2012
Rated 2 out of 5 by MrVicci Loss of Focus for guest accommodations
-Over priced (prepackaged) food
-I have never before been charged for internet and parking.
February 15, 2013
Rated 5 out of 5 by Nate8375 Great Staff
Staff was excellent. Abu in the club lounge was outstanding. He is a true asset to your hotel.
May 13, 2013
Rated 4 out of 5 by Hemolele Overall Review
The overall staff was excellent. However, the SPG Lounge on the 11th floor was not well kept or maintained.
September 5, 2012