Rated 5 out of 5 by mub1963 An outstanding Starwood Property
This is one of the best stays ever at a Starwood property--from the friendliness of staff to the great suites--at a very affordable price. Zero complaints. This would be my first choice on a return trip to Dallas. And great for families.
February 11, 2013
Rated 2 out of 5 by ardila123 Overcharge
The stay at the hotel was actually very good. The issue is that they overcharged my card and forgot to return the money....it has been over a month of constant calls and getting a "we are sorry you should have your money back in 5 days".
August 14, 2013
Rated 4 out of 5 by Ginger48 Great location for market
This is a great hotel for market visitors. While it might benefit from some updating it is very comfortable and has a great staff. They provide good transportation for their guests and a nice work space in the suites.
June 23, 2014
Rated 4 out of 5 by Rosie68 decor
This hotel was very quite, and the room was comfortable. Only issue was a old sort of musty smell. I figure from the old carpeting. Rooms could use a update in color and new carpet. The beds were comfortable and enjoyed the stay.
July 19, 2013
Rated 5 out of 5 by mattigbaby Love the Sheraton
The sheraton suites is such a great place to stay! Love the rooms and the staff is always so nice and helpful. It's easy and no hassle especially when coming to town for Dallas Market. Definitely recommend this hotel!
June 3, 2014
Rated 5 out of 5 by 08David great staff
One of the best staffs I encounter and one returned my lost credit card (I dropped it in the parking lot) and the concierge man Jeremey was fantastic as he drove me to all the places I needed to go and was so helpful and classy!
November 1, 2013
Rated 5 out of 5 by Cattails Friendly Staff
I always enjoy staying at the Sheraton Market Suites because of the convenience to the Dallas Market. In addition to this, the hotel is always clean and the staff very helpful and friendly. See you again for the next Market. Sue
September 16, 2012
Rated 5 out of 5 by Weylan52 Great Hotel and Great Location
this hotel was perfect for me in every way. It was clean and in a location that was eash to find and access. The staff were friendly and smiled and greeted me each time I passed somone in the hotel. A very friendly atmosphere.
July 30, 2013
Rated 4 out of 5 by ATM25 Comfortable and SPG quality
The hotel was comfortable and updated. The SPG floors were separate and required card access which is always nice. The SPG Club lounge had a very nice breakfast while we were there. Overall the hotel exceeded expectations.
April 14, 2014
Rated 5 out of 5 by Nuttytraveler Suite hotel
Was nice having a separate sleeping and sitting/working area. The hotel is a little worn but very clean. Deborah at check-in was fabulous! Very welcoming and was genuine - not fake/forced.
July 21, 2014
Rated 2 out of 5 by IN123 Still needs some work
The hotel was renovated, yet still needs some work on internal items.
Shower wouldn't drain
Shower exhaust fan did not work
Beds were so so
Pricing was okay
Breakfast was good
July 15, 2014
Rated 5 out of 5 by Lee55 Great
The hotel staff was great especially the front desk, received many upgrades, newspaper, breakfast, shuttle, great room, the bed was heavenly, the service overall was great.
But the pool looked like it needed to be cleaned
September 24, 2012
Rated 3 out of 5 by Tavok convenient location
Never acknowledged as a gold member. Not thanked. Told my first overcharge could be applied to my second but the checkin guy wouldn't do it. "too bad" attitude. Nothing I can do. Out of my hands attitude. I just work here.
September 26, 2013
Rated 4 out of 5 by RobinG Front Desk....Makes it worth the stay!!
We had a great stay all around; HUGE kudos and thanks to Tamara at the front desk!!! She has an amazing energy, personality, and attitude!! She is why we continue to come back. Thanks so much for making us feel at home!!!
August 29, 2012
Rated 5 out of 5 by SMMHOU Good location, Excellent Staff
Good location. Room service is excellent. Bar is great. Can't remember her name but the bartender is patient, personable, excellent customer service. Food in restaurant is good. Only complaint is the pillows are horrible.
February 19, 2013
Rated 3 out of 5 by DanD Sheraton Suites
The lobby area & entrance had cigerett butts on the entry way several inside & out. Very displeasing & unlike most Sheratons I have stayed at. The rooms are very nice & roomy & would not hesitate to stay there again.
January 3, 2013
Rated 4 out of 5 by Buyer55 Favorite Dallas Market Hotel
We have been coming to Dallas Market for 25 years and this is our favorite hotel to stay at. The rooms are perfect for comfort and business. Park at hotel and walk to market or take the shuttle.
June 24, 2014
Rated 5 out of 5 by mwruzzoli Great Accomodations!
This is my second stay in this particular DFW hotel. It is clean, rooms are comfy, staff are friendly - and it's close to everything. I love the fact the rooms are suites....feels like you have your own apartment.
April 11, 2012
Rated 3 out of 5 by BBfan Not so Suite!
In our room the tv in the living area would not work, the bathroom sink did not drain properly. Staff was very friendly and helpful. Climate control in fitness area was horribly, felt like working out in a sauna.
April 2, 2013
Rated 4 out of 5 by JJMS Great location and stay!
Michael and his staff met and exceeded our expectations. Hotel was very nice and conveniently located. We've been staying recently at a nearby property when in Dallas. However, we'll stay at the Sheraton again.
May 30, 2012
Rated 4 out of 5 by YJM1 Except for...
The hotel was fine. I elected the Green Choice and it was not reflected in my spg account. Plus house keeping disposed of low (or $0) value items like receipts and spare room keys. I did not appreciate that...
December 28, 2013
Rated 3 out of 5 by woozle One night stop
Nice place. Could use better entrance signage - there are confusing signs for three hotels and if you miss the ONE entrance, it is not easy to get back to it. Food and bar service were better than I expected.
December 20, 2013
Rated 5 out of 5 by adairap Centrally located, great beds, courteous staff
Great location to downtown and surrounding areas. Super comfortable beds. The staff was very helpful. Overall great stay. My only recommendation is that the carpet could use upgrading.
June 30, 2014
Rated 4 out of 5 by Elaine123 Great hotel, Super Staff
Stayed at this hotel for one night. It is in a great location. It's basically a short cab ride from Uptown Dallas!
When we checked in, Alann was super efficient and helpful. He treated us in a professional and dignified manner, yet not making any unnecessary presumptions! We had reserved 2 rooms. Upon arriving at the rooms, we found that there were problems with one of the rooms. I immediately went back downstairs, and Alann was quick and pleasant about finding two more rooms on the same floor to substitute.
The rooms are HUGE, and a great value for the price. The bedroom is separate from the living area/couch and bar area. The hotel is older, but it is well-maintained and very clean. The bed was quite comfortable. I'd say it's along side with a W or Westin bed. Just be aware that the hotel is next to Stemmons freeway, so the freeway noise is evident. When checking in, it might serve one well to request a room opposite the freeway.
Rooms have walk-out balconies which is a nice touch.
Spg has this room rated as a level 2; however, I'd rate it at least a level 3, if not level 4.
March 21, 2013
Rated 1 out of 5 by jma672 staff needs to be changed
the staff was no help. the parking lot is for guest only they let anybody park and the guests had no place to park. plus there were guests hanging and laying in the hall ways and did nothing
June 9, 2014
Rated 5 out of 5 by Britny Hotel and Staff were amazing!
My family stayed there this past weekend for my daughters 4th birthday. The staff that worked there Saturday evening were absolutely amazing! I have never had such an amazing stay at any other hotel!!
May 14, 2013
Rated 5 out of 5 by Mike2323 Thanks!
I cannot say enough about the hotel and its staff. The hotel was perfect, large rooms, clean, and good food. The staff was incredible. Frindly, remembers your name, and goes out of their way to help.
February 11, 2013
Rated 5 out of 5 by KDCTCA Great Amenities and Bed
This hotel had an amazing bed and pillows, great fitness center, friendly staff, great food at the grill, and great coffee in the room!
I will continue to stay here and will recommend it to friends.
December 19, 2012
Rated 1 out of 5 by Jones74 Experience
My wait for the shuttle was longer then my flight to Dallas. The staff was not helpful with alternatives when they over-booked the hotel during my stay and moved myself and other's to another hotel.
January 18, 2013
Rated 5 out of 5 by MackeyClan Nice Weekend Getaway
We have stayed at this location about six times now and we are never disappointed. Very neat and clean. Staff is very attentive to your needs. We will never stay anywhere else when we go to Dallas.
December 30, 2012