Rated 3 out of 5 by SUM3 Good, not great Hotel
This hotel is showing its age and need updating. Staff are very courteous and respond promtly.
June 24, 2013
Rated 4 out of 5 by Lou305 Good Hotel
This hotel is conveniently located right off 275 which makes for easy access in and out of the area. The room was clean and comfortable.
April 7, 2012
Rated 4 out of 5 by notavailable5 Good Overall. Minor areas of improvement needed.
Overall my stay was very pleasant, and I would probably stay here again. The staff was incredibly friendly and very helpful. Possibly some of the most pleasantly accommodating I have experienced. I would have liked more variation on the hot portion of the breakfast buffet. It was eggs, sausage and bacon every morning.
The housekeeping my last two nights left much to be desired. Neither my towels or my tea for the coffee maker was replenished, which meant a trip to the service desk since I needed towels and don't drink coffee. It was clear that the minimum is done as far as actual cleaning of the room, as there appeared to be mildew at the base of the wall/tub in the shower, indicating that had not been thoroughly cleaned recently.
My room faced the highway and was rather loud, even for a sound sleeper, but this was not an issue for my coworkers who were located on the other side, and my cable did not work on either tv below channel 15, so I couldn't watch any of the major channels.
In general the facilities were very modern and seemed quite new. I used the pool and the gym and both were adequate. I also went to the complimentary happy hour and was pleased with the selection of the drinks as well as the light refreshments.
July 19, 2013
Rated 2 out of 5 by Bonnie43 Poor Service
While the hotel was lovely, the service was quite bad. Frankly, I'd rather stay at a lower end property with better service.
April 22, 2013
Rated 5 out of 5 by EagleEye77 Great spacious place to stay in Tampa!
Very spacious. Love the separate living and bedroom areas. Microwave & fridge is always appreciated. Lots of good restaurants nearby.
December 10, 2012
Rated 5 out of 5 by Mot13 Best bed EVER
I did NOT want to get out of the bed!! It was sooooo comfortable. Very nice suite. I was very happy with my stay and will be back.
February 21, 2013
Rated 5 out of 5 by Ange Home away from home
Comfort, close to airport and everyone so friendly - its my favorite place to stay especially for those early morning flights.
April 3, 2013
Rated 4 out of 5 by Mainers24 Great hotel!
Our stay was great, the staff is well educated about surroundings for those of us from out of state. The restaurant food was great.
June 11, 2012
Rated 5 out of 5 by Gator34747 Convenient to Airport
Loved the pillows! I always bring my own feather pillow but didn't need it. Transportion to and from airport was very reliable.
February 18, 2013
Rated 5 out of 5 by melissa64 Beautiful hotel
The Hotel is absolutely beautiful, the rooms are centered around beautiful indoor palm trees and landscaping!!
May 20, 2013
Rated 5 out of 5 by phywlkr great stay
hotel was really great to stay.would tell family and friends.everything was really great.room was super.thank you so much.
March 31, 2013
Rated 2 out of 5 by Rindy88 Poor planning
We stayed at this facility for the Yankees Fantasy Camp. We were told by multiple employees that this was by far the busiest week all year for them. Unfortunately they decided that this would be an appropriate week to rebuild their elevator and thus 2 of their 4 elevators were out of commision for the week. This led to EXTREME wait times for the elevators. This would not have been such an issue if their stairway system could be accessed from the outside but it could not so you could not use it to go up stairs. Also the wait time in the eating area was excessive due to them not appropriately staffing for the work load. When we brought this to a servers attention she proclaimed that this happened every year and the management refused to add additional staff for the increased work load. I assume this must also be the case with housekeeping as we came back to the room on multiple days after 4 pm and our room had not been cleaned. One day they ran out of clean towels. The management at this facility needs to be seriously looked at. I have not stayed at a Sheraton before but after this experience I would have second thoughts about using another Sheraton facility.
January 28, 2013
Rated 5 out of 5 by jogar1 VERY QUIET, WELL MAINTAINED AND FREINDLY.
Great experience with staff. Very freindly and ready to help.
A great place to have a quiet get away.
May 2, 2013
Rated 5 out of 5 by skykath Excellent hotel!
We stay in at least 25 Starwood hotels a year to maintain our Platinum status. This was one of the best! Great in every way!
November 21, 2012
Rated 5 out of 5 by sandiaz excellant stay
what a great hotel--brought my family in from az before cruise had 4 rooms every thing was excellant-- would highl recommend
August 13, 2012
Rated 5 out of 5 by Beate61 Staff was very knowledgeable and helpful
Enjoyed my stay, very much. Hotel staff was very helpful with questions regarding places to go and things to see. Thank YOU
January 12, 2012
Rated 5 out of 5 by Wes700 This Hotel was very accommodating
I enjoyed my stay very much. Thanks for everything.
July 13, 2013
Rated 5 out of 5 Customer Service
I have been to many great hotels in my lifetime. The Staff at the Sheraton Westshore Tampa are Truly Amazing.
May 5, 2013
Rated 4 out of 5 by jaye55 the room was great
the hotel was very nice, the restaurant and employees where great, without a doubt I would very much recommend the Hotel.
September 19, 2012
Rated 5 out of 5 by barby This hotel is located very conveniently to all our needs
Very accomodating for our needs!
The receptionist on check- in was very interested in us and met with our requirements.
December 20, 2012
Rated 3 out of 5 by calGal82 Bugs in bathroom
I am a Starwood Platinum member. I stayed on the 8th floor. I had ants in my bathroom sink area and along the walls
September 9, 2012
Rated 5 out of 5 by Susie66 This hotel is a good choice of where to stay
This hotel is beautiful. The staff is very friendly and the restaurant food was very good and reasonably priced.
January 29, 2013
Rated 5 out of 5 by DavidG53 Nice Place
Staff was friendly and helpful. Room was very clean and the suite was really nice. Great value for a great stay.
January 3, 2013
Rated 4 out of 5 by Spikeman Convenient
Location was convenient for us
July 16, 2013
Rated 5 out of 5 by kbrbandit Amazing hotel
Great stay, comfortable clean rooms, beautiful atrium and warm nice pool. Had a great time!
May 20, 2013
Rated 5 out of 5 by Roc13 Another Pleasant Stay at The Sheraton Westshore Tampa
I am in Tampa once a month on business. I have never been let down by the Westshore Sheraton or its employees.
December 10, 2012
Rated 4 out of 5 by CAL2136 TAMPA AIRPORT SHERATON
TIMING OF REPAIRS TO ELEVATORS WAS POORLY PLANNED. REQUIRED MANAGEMENT TO OPEN DOORS IN ORDER TO USE STAIRS.
February 19, 2013
Rated 4 out of 5 by NOLAmom Nice large rooms
Great for families, nice beds, rooms are perfect for families, not cramped! Staff is attentitive and friendly.
November 3, 2012
Rated 3 out of 5 by sesofga I was disappointed
Upon arrival the toilet in room 645 did not work. Second day room was cleaned but no towels was left in room.
August 1, 2012
Rated 4 out of 5 by MIKE MR. M J
ELEVATORS TO THE FLOORS ARE TO SLOW. BATHROOM IS EXTREMELY SMALL. LIGHTING IN SUITE IS TOO LOW, VERY POOR
February 21, 2013