シェラトンスイート・フォートローダーデールサイプレスクリーク

  • アメリカ合衆国
  • 33309
  • フロリダ,
  • フォートローダーデール
  • 555 N.W. 62nd Street
  • マップ

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Rated 3 out of 5 by 464 reviewers.
Rated 5 out of 5 by Beautiful Hotel We only stayed one night but it was great. The rooms were very nice and clean, the bar area was great, sorry I can't remember her name but the girl working the bar the night of sept 8, 2012 was fantastic she made our night after driving all day. Overall a great place to stay and relax, your own little paradise. Thanks September 11, 2012
Rated 3 out of 5 by Great staff, Needs Renovation The staff was accomadating. However the hotel is dire need of renovations and a deep and thorough cleaning. Also, there should be a better way to keep track of guests. Had I not checked my print out before leaving, I would've been charged for someone's lounge expenses. The matter was handled in a professional manner. July 15, 2013
Rated 2 out of 5 by Spacious but Bland Caters to alot of cruise passengers and airline staff. Front desk woman was cold. Did not have regard for SPG Recognition. Bulb out over sink. Carpet next to bed was wet. Was told no one available til next day to resolve. It was late, I was tired and had to be up at 5a. Did not go down to front desk to change rooms. March 27, 2013
Rated 4 out of 5 by Great staff The staff makes me feel very welcome and always offers to help with anything I may need July 7, 2014
Rated 4 out of 5 by meeting stay hotel is getting tired -altho still a beautiful place to stay. carpets need cleaning in rooms; hot tub once again is too hot to use- mentioned this two year ago at this same function which occurs every other year and we have been coming here for years, since the hotel was originally opened, in all its incarnations. September 3, 2013
Rated 1 out of 5 by Vacation gone wrong I stayed at this hotel hoping for a vacation full of relaxation. The pool was ice cold and the hot tub was filthy and lukewarm. I found dirty socks in my room when I checked in. The room was never truly cleaned despite staying there for a week. The train that passed by frequently was loud and disrupted my sleep. March 21, 2013
Rated 2 out of 5 by Property with potential This is a nice property with great potential but : Bed was worn out, like sleeping in a soft lumpy hole. Carpet in our room dirty & stained in desperate need of cleaning or replacement. Swimming pool dirty and uninhabital, evidently filtration unit in need of repair. Roach in room. Common areas need sprucing up. March 19, 2013
Rated 2 out of 5 by Guest rooms need overhaul The common areas of the hotel and staff where good, but the guest rooms (at least the one I stayed in) need a complete overhaul. The carpet was stained and worn, couch looked like it had been there for over a decade, and the mattresses provided no support whatsoever. Not what I've come to expect from Sheraton. January 20, 2013
Rated 2 out of 5 by Hotel needs some attention Heard the sound of traffic and the train all night. Need to insall thicker windows or sound proof walls. Also the fridge had flooded in my room (guest before me) and the floor was not dry and smelled. tub was dirty. nightstand in between the beds was dated and dirty.. so many finger prints, water stains etc.. January 17, 2013
Rated 5 out of 5 by Business trip made better This was my first stay at your facility and I will be back. I am in the area for business and to return from a day of work to your facility is uplifting. The staff are friendly the room was neat and clean and the ambiance of the atrium is soothing. A great way to wind down at the end of a long day. Thank you. March 15, 2013
Rated 2 out of 5 by Nothing Great Couch did not have a mattress. Took the enitre day just to get one. Stayed on the 3rd floor. Had two spot lights shining even with the blinds closed Getting a taxi was first come first basis. They had no one making sure you were the next one to get a taxi. Front desk always had attitudes. Room was dirty February 19, 2013
Rated 3 out of 5 by Love to stay here Rooms are beginning to look dated. Bathrooms in particular although I like the curved shower curtain. Shower drops ping on tub spigot. Pool was warm, staff was friendly and helpful. When we got to our room, there were several things that had to be addressed right away like no hangers in the room. January 2, 2014
Rated 2 out of 5 by Awful Stay I booked 4 rooms at this location. This location was under construction during our stay and if you wanted to rest during the day, too bad. The power was out for over 24 hours and the Direct TV also was out for almost 24 hours. I was very disappointed and will not return to this location. March 18, 2014
Rated 2 out of 5 by Internet and bed not great I was in room 801 for 5 days. The internet only works in the living room not the bed room The king bed is too soft and I had very uncomfortable sleep. The Air C|onditioner did not work very well. The pool area was lovely. The lobby and gardens were lovely. Overall, I was dissapointed with the room. January 8, 2013
Rated 4 out of 5 by excellent value this hotel is an excellent value. the club room upgrade is well worth the dollars. it is also in close proximity to getting to the airport, beach, shopping, dining June 16, 2014
Rated 2 out of 5 by Management needs to improve Hotel layout and rooms are good but the services are poor. They don't have concierge for any help. Staff was not very helpful. Services are very slow. It is also weird that one has to pay for WiFi in room while it was free in lobby. These days even smaller hotels chains provide this service. January 3, 2013
Rated 4 out of 5 by Sheraton Cypress @ Ft Lauderdale Good Value We have been SPG members since Feb 2000 and love the value that Starwood offers!. We have stayed at this hotel several times. The staff is excellent- especially SHATIQUE who works the front desk. The suites are a good value for the money and the staff is very good. Would recommend to others. May 27, 2013
Rated 5 out of 5 by great Stay Great stay. Club Lounge with Annie Le as VIP is super. Renovations are in progress to what had already been a beautiful lobby/ reception area are still in progress but did not cause any problems with check in or check out. If you book here you will always book again. April 8, 2014
Rated 1 out of 5 by This hotel did not exemplify the Sheraton standards From the onset at checkout to being placed in 2 different rooms my expecatations were not met. If not for the second front office manager Sarita, I would have contacted corporate immediately. This hotel really needs to improve on their staff, cleanliness and overall customer satisfaction. March 19, 2013
Rated 2 out of 5 by Surprising number of things wrong Very friendly staff made up for surprising number of things in room not working. Neither TV remotes worked, 1 phone not working, the other phone labeled with wrong room number, internet connection down, a couple of lamps and alarm unplugged, bulbs not working, and t-stat inoperative. May 22, 2013
Rated 2 out of 5 by Not up to standard The tub drained slow. The bedroom TV did not carry the same channels as the living room. I never received a requested wake-up call. The main light in the living room worked only occasionally. One elevator never worked during my stay (3 nights). The dinning menu was very limited. May 30, 2013
Rated 4 out of 5 by Sheraton Suites good value and location in Ft Lauderdale This was a second stay in 2 weeks. The hotel is very nice in design. One of the guest services managers, Ms. Le, was wonderful in anticipating any special needs I might have as a Platinum SPG member. I even has a special welcome gift in my room. I'd be delighted to return. December 26, 2013
Rated 3 out of 5 by This hotel is beautiful The bathtub could use a little more improvement and when you put on sheets and they are white please make sure that they are clean. The pool was not heated and it had a lot of trash in there. I am Gold preferred member and my check out was 12:00pm it was suppose to be later. November 15, 2012
Rated 4 out of 5 by Good experience with a couple issues. As usual room and facilities were fine. Was looking forward to coffee but there were no condiments. Room service menu now online and I totally didn't like it. No control over it and takes too long to see all ages. The in room menus are much more preferable to this traveler. September 18, 2013
Rated 3 out of 5 by Great and friendly staff on night shift What a beautiful property. I stayed there for 2 nights and completely enjoyed it. Upon cheking in the first room was smokey.the agent wascourteous and quickly changed it to another room. The carpet could do with a little shampooing. I would definitely stay there again. July 25, 2013
Rated 5 out of 5 by Hotel under renovations Even thought the hotel was being renovated the overall operations were not affected. I have no problem sending a client as long as they know about the renovations, the hotel did email me to tell me about the renovation about a week before my visit. March 30, 2014
Rated 1 out of 5 by Try a different property!! Hotel is under renovation. Jack hammering in the atrium until 7:45 PM. Staff was contacted and I was told work would stop at 8 PM. It didn't!!!! Rooms smell like smoke and are noisy. Hotel is located next to train tracks. They also checked me into a dirty room. January 22, 2014
Rated 5 out of 5 by This Hotel has great features My Softball Team stays at this hotel every year for the Hurricane Showdown Softball Tournament and we are ALWAYS pleased! We elect to stay at the Sheraton eventhough the tournament director reserves rooms at another hotel because the Sheraton has awesome features. November 30, 2012
Rated 1 out of 5 by Old and worn The carpet in my room was stained all over. The towels had holes. the furniture looked worn,. The mattress had little support. The elevator was very slow. The waterfall in the lobby looked dirty. Sheraton should be embarrassed to have their name on this property February 22, 2013
Rated 2 out of 5 by If you want to use points this is the property for you Although this property is miles from the beach if you are looking to take a Florida vacation this is a great option. At only 3000-4000 points a night you can have a great week long vacation for minimal points. The pool is good and the rooms are average. February 17, 2012
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