シェラトン・シアトルホテル

  • アメリカ合衆国
  • 98101
  • ワシントン,
  • シアトル
  • 1400 6th Avenue
  • マップ

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Rated 4.1 out of 5 by 1068 reviewers.
Rated 2 out of 5 by Filthy We had a beautiful view from the 29th floor except for the 5 huge bird craps on the window that could make your stomach turn. the hallway carpet is so dirty it needs to be replaced. The room was ok but the carpet needs to be replaced or professionally steam cleaned. we didn't even want to be in the room with bare feet. July 14, 2014
Rated 4 out of 5 by Comfortable and Clean, but Needs Improvement Our room was very nice and clean, we stayed in the Pike Tower, which is why we always choose the Sheraton if we can. The downfalls are: the wi-fi is overpriced and absolutely useless. You can have four devices, but it is soooo incredibly slow to and attempting to stream any video on your device is not worth the attempt. Next time we'll make our phone a hot spot and receive wi-fi from that. The bar was over crowded and you couldn't get service, and the cocktails are overpriced even for Seattle. June 15, 2014
Rated 5 out of 5 by Hotel is great Excellent staff, accomodations, location,value July 24, 2014
Rated 5 out of 5 by Superstorm Sandy Relief in Seattle Escaped Philly before Sandy arrived and landed in Seattle for a rainy week. The one great thing about the trip was the time spent at the Sheraton Seattle. Beautiful corner room overlooking the city and sound. November 5, 2012
Rated 5 out of 5 by services This hotel was great. I loved the option to not have maid service July 23, 2014
Rated 4 out of 5 by This hotel is perfectly located You are so close to pikes market, walking du Instance to the space needle . Surrounded by shops and restaurants July 22, 2014
Rated 2 out of 5 by HVAC required maintenance. Could not sleep the first night because of high room temps (in Seattle?). Called for maintenance, once before we left for the day and again when we returned and discovered that the room was still very warm. Maintenance personnel finally repaired the system/replaced the filter. Took another that night and the next day to cool the room down (granted, I had a room that received a lot of sun). Everything else was as expected (cost were high, but anticipated for Seattle) and were good. However, the room temp issue made for a uncomfortable experience and sleepless nights. June 21, 2013
Rated 5 out of 5 by The hotel is in a great location Sheraton Seattle is in a great location to the Pike Market, Convention Center, Shopping, and Seattle Center. July 22, 2014
Rated 4 out of 5 by Conference stay Room and Staff were great. Towels were thin, cheap and not soft. July 23, 2014
Rated 4 out of 5 by Options I especially like the ability of having housekeeping optional. July 23, 2014
Rated 4 out of 5 by Excellent! Great location for this hotel. Enjoyed our time in Seattle. July 23, 2014
Rated 5 out of 5 by Best Club Lounge The SPG service here was spectacular! The handwritten note and fruit bowl in my room were a very pleasant surprise. The club lounge with fresh fruits was phenomenal. Very pleased with my stay at this hotel and it is in a very convenient location. Can't wait to visit again! July 15, 2014
Rated 4 out of 5 by Top notch, but... This is a high quality hotel. However, staff responsiveness is not the best. We called two days in a row to complain about our room air conditioning not working with no response. Only the third day, when we complained again, did we get a response that "yes, there's a problem". We did not want to change to another room (too complicated to pack and unpack) so they gave us a $100 credit. Very reasonable -- but still, no reason for a 2 day delay in responding and/or fixing a serious issue. Otherwise, a really excellent hotel. May 26, 2014
Rated 5 out of 5 by Comfortable and convenient Ideal location downtown, easy access from freeway, splendid rooms with fully adjustable climate controls, wonderful bed, attentive service, efficient valet parking, friendly staff July 19, 2014
Rated 5 out of 5 by comfortable beds We did alot of walking around the city and the beds were so comfortable! We couldn't wait to go to bed each night. July 21, 2014
Rated 4 out of 5 by Good Hotel This is a great hotel in an excellent location. The only issue was the temperature in my room. By morning, the temperature was too warm. The issue could not be resolved by lowering the setting on the thermostat. The maintenance guy checked the AC and only changed the setting so that it would run on high all the time rather than auto. However, it not change the overall temperature towards early morning. July 3, 2014
Rated 4 out of 5 by Sheraton Seattle Comfortable bed but no view. No vent in the restroom. Friendly staff. July 21, 2014
Rated 3 out of 5 by Ice machine We were placed in the room right next to the ice machine and employee room. The noise kept waking up my 17 months baby throughout the night. I supposed I should had asked where our room was situated before we went up to the room. Or perhaps we should had asked for a room change upon seeing the ice machine so close to our room. Either way, I didnot realize that the ice machine would make some much noise!! On top of that, the old style alarm in the room was making 'line connection' noise as well. Needless to say, we didnot have a good night sleep during our stay. January 17, 2013
Rated 5 out of 5 by good location good location and nice accomodation July 22, 2014
Rated 5 out of 5 by I liked it was so close to everything pikes mkt space needle etc Flying into Seatac then taking lightrail to the end and then around the corner and there you are so convenient to everything,could walk everywhere, would definately stay there again. July 18, 2014
Rated 5 out of 5 by Great except for a few structural things It was a noisy conference weekend but we could never hear the other rooms. Finally a hotel that recognized the need for thick walls. The only downsides were that the quality of the conditioner provided was terrible. My hair felt lifeless. Also, the mini-fridge does not have a freezer portion. Next time they are replacing those, it would be great to have a small freezer portion. Also, there needs to be stairs going from the third to the fourth floors. The elevators got backed up terribly when panels were released. May 27, 2014
Rated 5 out of 5 by Jeff S. Great Location, very close to the convention center July 21, 2014
Rated 4 out of 5 by Quite Good To start, our flight to Seattle was delayed by almost 3 hours, so I had to call them to give them the heads up that I wouldn't arrive until the wee hours of the morning the next day. They were super nice and said no problem. Someone would be there to assist me. Sure enough, our check in process was quick and painless, and we were all in bed by 1:45am. I'm positive that while I received a few extra points for being SPG Gold, they did not upgrade my room. I doubt this huge hotel was completely booked, so there is a part of me that wished they had automatically upgraded my room to a higher floor or Club. I didn't ask because I was super tired, and only wish now that front desk staff had done it based on SPG recognition. I had some boarding pass printing issues that was not resolved quickly, and I had to walk around the hotel to three different printers to get the job done. Overall, thank you to the hotel management because it was another wonderful night's sleep. July 9, 2014
Rated 3 out of 5 by Not Up to expectations Room was fine, but food services leave much to be desired. Stayed for 8 days - minibar in room was never replenished. Went to Daily grill for lunch - took almost half an hour to even be asked for order (simple BLT and lemonade) - food and drink arrived another half an hour later - far too slow. Staff at checkout didn't seem to care much when these issues were mentioned. July 5, 2014
Rated 5 out of 5 by Extraordinary management and general staff This hotel exceeded my expectations. The hotel itself was beautifully appointed and the rooms were comfortable and large (with views). The staff were friendly and responsive and went out of their way to meet my needs. A problem arose with the cable system not working properly during my stay so watching even the news in the room was difficult (though the alternative was not bad, watching it in the hotel's wine bar and lounge). Technicians worked hard to fix the problem but it was not possible. Without asking, the management offered some compensation that was more than fair. I cannot imagine a better place to stay downtown Seattle, and a better location to kick around (it is near Pikes Market and numerous shops and restaurants). February 18, 2013
Rated 4 out of 5 by Very comfortable but overpriced. The room was quiet, clean and very comfortable promoting business work and rest. Furnishings were also very good. However, there are very few "extra" room amenities that don't come with a significant extra charge if they are available at all. Even Internet or house phone calls normally add significant cost to the already expensive room. July 8, 2014
Rated 5 out of 5 by Wonderful staff My room was so clean and comfortable, but I was most impressed by the staff. They were so warm and inviting, and willing to help with anything I needed. July 18, 2014
Rated 5 out of 5 by A very good choice The hotel facilities are quite nice, and the amenities are top-notch. It is in a very convenient location. The staff was amazing! July 18, 2014
Rated 2 out of 5 by Service was not great I arrived late at the hotel (11:30 PM), was very tired, checked in and received my key. I turn around and find the elevator, go up and then searched for my room for a while. Then realized there were 2 towers! The receptionist should have told a new guest that there were two towers and which tower I was in. Not happy. Also the towel rack was broken and kept coming off. Finally, give me a break with the water conservation and the hard water. The shower water is just a complaint I have in general but for an upscale, expensive hotel, this really is no excuse. March 24, 2013
Rated 3 out of 5 by OK ... but I have high expectations Hotel was sold out of king size rooms, so was stuck in 2 queens. That set up was awkward. There really is no desk for working except a counter directly below the flat screen tv. So, no typing while watching tv. July 14, 2014
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