シェラトンスイート・キーウェスト

  • アメリカ合衆国
  • 33040
  • フロリダ,
  • キーウェスト
  • 2001 South Roosevelt Boulevard
  • マップ

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Rated 4.2 out of 5 by 455 reviewers.
Rated 5 out of 5 by Our Key West vacation We had an enjoyable stay at the Sheraton. We spent a lot of time poolside and Carolyn was fantastic. She was very attentive to our needs. Also Brandon made sure we had everything we needed and checked on us constantly. January 19, 2014
Rated 5 out of 5 by This hotel definately has great features. Our very first trip the Key West, and I couldn't be happier that we choose a Hotel Name that was familiar to us. We have stayed at both Sheratons in Baltimore Maryland, and also the Sheraton in the Orlando area of Florida. We tell everyone that a Sheraton Hotel is always the best choice. February 1, 2013
Rated 1 out of 5 by very poor personel at front desk first my day started with my reservation not being correct. then we wanted dinner late night delivered to room that was all messed up and girl couldnt recommend any restaurant then at checkout they were having problems with another persons reservations....they are not organized here. July 30, 2013
Rated 4 out of 5 by Great Accommodations at Fantastic Location Our room was a surprising spacious suite. My husband and I enjoyed having doors to separate the bedroom and living area, though not soundproof. Smathers Beach directly across the street from the hotel was a fantastic treat. Stay away from Rm 232 if you don't want to hear a/c noise. November 16, 2012
Rated 5 out of 5 by Posh key west gem I just love this place. The staff is exceptional. The food at the restaurant is delish . I always sleep sound. Only one time I've had a disgusting problem in the past. That one time was no water for a shower in the morning and then the spout belched out sand. I hope it is fixed. September 7, 2013
Rated 4 out of 5 by comfortable and nice welcoming staff The rooms are big and spacious , even though hotel is further away from Duval st, it has a shuttle that was a plus. You dont have spend money on cabs to get to downtown. You can sign up for shuttles, and I advise that you.do but even when you dont the staff is very accommodating. October 12, 2012
Rated 3 out of 5 by Not as nice as expected, but a reasonable place to stay. The location was great, not far from the airport and easy access by hotel shuttle or taxi to main attractions. Smathers beach was just a very short walk and is one of the nicer beaches in the area, though none of the beaches we found on Key West were great, lots of seaweed washing up. The staff were mostly friendly and courteous but language was often a small barrier as most of the staff were apparently not native English speakers or had strong accents. The room was spacious and clean, not great on the soundproofing as we could hear frequent noises from neighboring rooms and airplanes overhead, but airplanes were not a problem at night. Our biggest surprise of the stay was cost of meals. Key West is not an easy place to feed a family on a tight budget, even fast food and grocery stores were expensive. Also the area does not cater to families with young children. Many shops and other sights to steer young eyes away from and avoid Duval street after dark with young ones. Wish we would have known more before choosing this as a destination for our family vacation. Great place for couples and singles. January 28, 2014
Rated 4 out of 5 by Wonderful stay \this is a great place to stay. The room was clean and very nice. Hotel staff was very informative and pleasant. It was a downtime for the hotel, but everyone was very nice. The bartenders Carolyn and Gail were very helpful in places to go and eat. Thank you. I will be back. September 22, 2013
Rated 5 out of 5 by The best in Florida All the staff are very friendly and courteous from the front desk, to the staff cleaning the pool, service van drivers, and almost everybody you meet in the hallway. They greet us with warm smiles. The rooms are very nice, clean and spacious. Excellent place to stay and relax. April 7, 2013
Rated 4 out of 5 by Great location. Quality rooms. The hotel is located minutes from the airport and right across smathers beach. Going to and fro between the beach and the pool was very convenient .. The room was spacious, well maintained, and comfortable. Quality of drinks need an improvement.. But overall a great hotel.. May 27, 2013
Rated 5 out of 5 by This is a first class hotel I really loved staying here. They provide shuttle service to downtown Key West every hour returning for the last shuttle at 11:15 pm. The cafe has really wonderful breakfasts at a reasonable price. The room was very nice and clean. I would definitely stay here again. October 12, 2013
Rated 2 out of 5 by Stay Staying at this hotel was definitely not worth the price! The room was I need of being cleaned, my allergies were so bad as soon as we were in the room and it was unberable! We had to leave a day early and go home than to be that uncomfortable. Go to different hotel! August 18, 2013
Rated 4 out of 5 by Generally a good value in KW Everything was very good except the WIFI, which had constant problems. Don't plan on eating there, very average, but then again you're in KW so finding a good restaurant is easy. Very clean and well kept. The beach across the street is likely the best in KW. October 12, 2013
Rated 4 out of 5 by Music The hotel was comfortable and clean. The staff was courteous and helpful BUT the relentless music that was appropriate for a teen age hang out permeated the facilty. There was no place to hide from the heavy beat and shrieking vocalists. It was a major detraction. February 23, 2013
Rated 2 out of 5 by Disappointed Room was not very clean, rug and chairs had stains. Found hair on the bathroom floor. Ants around the coffe maker. Pool was very crowded, no lounge chairs available. Ther were some but they were broken. Grounds were well kept, should spend more time on the rooms. February 20, 2013
Rated 5 out of 5 by Exellent Hotel Sheraton Suite Key West is far from the center of Key West but you don`t have to worry. Shuttle Service is available to access Duval St. or Mallory Square. Room is large enough and clean. Staffs are friendly. Pool is cool. I really enjoyed the four nights stay. August 19, 2012
Rated 5 out of 5 by This hotel is convenient and comfortable The hotel has a great location to the airport and beach. The hotel provides a schuttle to and from the Duvall Street music and nightlife scene. Good fitness room. The beds were very comfortable. We slept very well. The staff was helpful and courteous. October 22, 2013
Rated 5 out of 5 by Wonderful Hotel Very nice hotel. Very clean and spacious. Great pool and bar. February 19, 2014
Rated 5 out of 5 by this Hotel has great location Across from the beach, shuttle into town, great spot February 20, 2014
Rated 2 out of 5 by This hotel didn't meet my expectations Clean room, but at 7:00 am the noise outside was terrible it woke me. I asked to be moved to another room. The front desk was suppose to call me right back I waited, then recalled. I finally spoke to a manager and was able to get another room at 4:00 pm. June 16, 2013
Rated 4 out of 5 by Great family weekend If you are planing a family get away this is a great hotel, Pool is nice, they have decent food and drinks at the restaurant, room service was good too. the beach in front of the hotel is really nice and quiet. for what we were looking for it was great. November 28, 2012
Rated 3 out of 5 Vacation with family Very disappointed with staff at check in Zero recognition with SPG Responsiveness is far from poor Maiming speaking of the front desk staff Pool staff fair Resturant staff very friendly Room staff very effective Would have second thoughts staying again September 3, 2012
Rated 5 out of 5 by more than average key west hotel Sheraton never disappoints. The room was perfect. Love the separate bedroom away from the living/couch area. Everything was clean and the staff was on point and helpful, especially at the pool and breakfast. I like the perk of the $5 hotel coupon! May 2, 2013
Rated 2 out of 5 by Not Cool! Bathroom got clogged; had to go to a 24 hr store to get a plunger to unclog it! That was not fun. While checking out, we mentioned our ordeal...they didn't seem to care much. Rooms were not ready till 5PM..so had to wait in the lobby for 2 hrs. July 15, 2012
Rated 5 out of 5 by We enjoyed this hotel My husband, adult daughter and I enjoyed staying at your hotel. The king bed and the rollaway bed were comfortable. We especially enjoyed the large bathroom that was nicely appointed. The microwave and refrigerator were used daily as was the coffeemaker. My daughter and I used the fitness room where we used the treadmills, free weights, exercise ball, mats and bike. Bring something to listen to because you can't see the TV. We ate breakfast at the restaurant. The omelets and breakfast croisants were delicious. We also spend time at the pool. There are towels available and the pool was very clean. We used the shuttle service extensively to travel to Duval St. It will save you time and money, but you must reserve early each morning for a seat. Each shuttle only transports about 12 people and fills quickly. The hotel is also across the street from a beach. We enjoyed walking there. In the morning my daughter would jog along the path next to the ocean. The hotel is on the quiet side of the island and gives you a break from the crowds on Duval. November 15, 2012
Rated 5 out of 5 by Great location, facilities and service This was our 4th stay at the Sheraton Key West and it continues to be a wonderful experience. Location, across from Smathers Beach, facilities, free parking, free shuttle bus, great food and professional, helpful staff will keep us coming back! July 13, 2013
Rated 5 out of 5 by Relaxing Vaca The staff and the hotel went beyond our expectations. The resort has a relaxing atmosphere. Excellent service from the front desk, pool staff and concierge. Loved the convient shuttle bus to downtown. We extended our stay two extra days. May 27, 2013
Rated 4 out of 5 by Food Soda at poolside over priced. Cheaper to buy inside main lobby. Breakfast buffet way over priced for simple scrambled eggs sausage and bacon and some fruit. Overall stay pretty good but find food off site. Shuttle into town well done. April 15, 2013
Rated 5 out of 5 by Sheraton Key West OUTSTANDING Excellent staff and service February 17, 2014
Rated 5 out of 5 by outstanding emplyees We have stayed there many times and rack visit gets better and better. The employees are outstanding. One in particular. The front desk clerk by the name of Taneka , I do believe thats her name. She mad our last vist just beautiful.. August 15, 2012
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