Sheraton Suites Tampa Airport Westshore

  • 4400 West Cypress Street
  • Tampa,
  • Floride
  • 33607
  • États-Unis
  • Carte

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Rated 3.9 out of 5 by 484 reviewers.
Rated 1 out of 5 by Poor housekeeping and mold I have stayed at the property a number over times (probably over 12), and there has been a rapid decline in their housekeeping and room maintenance – even after their massive renovation a few years ago. The first night I arrived last and really did not look around the room – by the second night my allergies were full blown – I looked around the room – for starters: 1) the mold in the A/C vent in the bedroom for starters; 2) the dust in the corner of the floors was thick; 3) The hole in the wall; 4) the rust on the shower curtain bar; 5) the rust on the handicapped bar in the shower. When I checked out, I was never asked “how was your stay” – but I told him – he seemed uninterested. If room 801 has mold issues in the A/C vent how many other rooms have the same problem? A complete walk through needs to be done and train your staff on cleaning! Also, I was suppose to have free wireless internet in the room, but the connection does not work with iPad’s. I was told it is a known problem and there was nothing they could do about it. I guess it is free is you are not like the millions of people who own iPads. (The pictures came out good). February 10, 2014
Rated 3 out of 5 by Not so clean The housekeeping staff could benefit from additional training April 3, 2014
Rated 4 out of 5 by This hotel is above average. I have stayed here 6 times in the last year. Each time my expectations were met. Rooms are clean and comfortable. The staff is good. By the 3rd stay they new me and my group. December 10, 2013
Rated 5 out of 5 by Very pleasaant experience From check in to check out, all went smothly. Staff was friendly. I would highly recommend this hotel and if I am ever in the Tampa area again, this is the hotel where I would stay. March 8, 2012
Rated 4 out of 5 by Nice hotel in Tampa Parking is a bit kludge, but it really depends on capacity. Desk staff was always friendly and welcoming. Try to get a room not facing the interstate, the noise can get loud. December 7, 2013
Rated 4 out of 5 by great get away Loved the peaceful atmosphere and helpful staff. The surroundings and services of the hotel were excellent. AAA should add at least another star ( 3 1/2 would be more appropriate) March 12, 2013
Rated 4 out of 5 by Nice hotel We thought it was a nice hotel with a good, sizeable room for a family. The kids loved the indoor pool but the water felt cold to the adults. Overall it was a good experience. December 29, 2012
Rated 5 out of 5 by AWESOME STAY Every year my family comes to this hotel and goes to Spring Training, and each year the Staff gets better and better. Look forward to next year, thanks to the Westshore TEAM! March 11, 2013
Rated 5 out of 5 by CLEAN, FRIENDLY, AFFORDABLE We have stayed in the Sheraton Suites 6 times in the last 3 months as we are using a medical facility in the vicinity periodically. The Hotel is much more convenient and easier than driving the hour home after procedures. The hotel is perfect for our situation. The bedroom is separated from the living area with a door so my spouse can be resting while I have access to the rest of the living area with easy chair, couch, TV, large desk, microware and refrigerator. There are large TV’s in both rooms. We have stayed in both the East and West wings toward the front and find it quiet and easy to get sleep. The price was reasonable for the area and low when you figure in the large amount of space. The entire staff throughout the hotel has been great, going out of their way to make our stay comfortable. The dining room serves very good food again at a reasonable price with a happy staff. The whole hotel is kept very clean and in good repair even if it is not the newest. The rooms surround a large atrium with healthy trees, plants and a running stream which makes for a very restful atmosphere. For our needs it is ideal. September 19, 2013
Rated 4 out of 5 by This hotel met my expectations I know the elevator is being renovated but it really should be done as soon as possible. Waiting around for it is a real pain. The fitness center could afford a bench press. January 13, 2013
Rated 4 out of 5 by Hotel close to airport The hotel has a great indoor pool. April 5, 2014
Rated 3 out of 5 by Great hotel with unfriendly staff the room is great, comfortable and spacious. however i was let down by the staff that seemingly short to answer my questions or request. no smile or welcoming greeting... January 11, 2012
Rated 4 out of 5 by Another work trip Biggest issue I had was there were 2 broken elevators for the entire three days I was there. It took 6 minutes for me to get to the ground floor on the day I checked out February 8, 2013
Rated 2 out of 5 by not happy I had to wait to check in. I paid 193$ cash and i also got charged on my Visa and also got charged double i am not a happy Customer!! I would not stay again.Alexander October 3, 2012
Rated 3 out of 5 by Beds were terrible I thought all room had the Heavenly Beds. Our bed were so soft, you sunk into the middle of bed. I have stayed alot of Shearton and this was the worse bed I sleep in. March 27, 2013
Rated 5 out of 5 by Sheraton W Cypress St Tampa FL One of the nicest Hotels that I have ever stayed. The staff was outstanding! Friendly and professional. I will be going back for my stays when I am in that area. November 15, 2013
Rated 5 out of 5 by Hotel has great features. Especially like the atrium features-waterfall, etc. Enjoyed my stay. Room met my expectations, staff was courteous and helpful, cleaning maids did a great job, food was very good so overall a very pleasant experience. May 9, 2013
Rated 5 out of 5 by Great staff The room was great, the bed was amazing. Staff was friendly and helpful. Would have liked free WIFI access in the room. Would have liked an outdoor area. December 26, 2013
Rated 5 out of 5 by Staff was fabulous We had experienced travel delays and were tired and cranky. The staff were welcoming and very helpful. The shuttle service was particularly great. January 11, 2014
Rated 2 out of 5 by Front desk & Check out!!! The front desk couldn't get our checkout right! I called 4 times & asked for them to correct our bill. Also, the restaurant charged us on free breakfast coupons. April 19, 2013
Rated 4 out of 5 by Needs work in the Bathroom Nice hotel, other than the fact that the bathroom had hair stuck to the walls and the ceiling. paint on the ceiling an the walls was peeling off in the bathroom. August 24, 2012
Rated 5 out of 5 by Overnight stay for daughter's birthday The room was very big and comfortable. It was extremely nice to have a seperate sitting/tv area from the bedroom. Things were very clean and well taken care of. September 12, 2012
Rated 3 out of 5 by Facilities Facilities, should offer coin laundry room, internet access should be part of room cost not $9.95 per day, and continental breakfast or voucher for breakfast. April 6, 2013
Rated 2 out of 5 by Staff's Attitude Staff acted as though they were doing me a favor, especially during check-in.....very unpleasant initial greeting. This had a lasting effect through my stay. February 9, 2013
Rated 4 out of 5 by Tampa Sheraton Everything was upto the standard except the rear noise blocking double door which could not be closed all the way so had to bear the noise from 275 highway. October 31, 2012
Rated 4 out of 5 by decent property, near airport staff is nice, quick check in. platinum guest get amenities and buffet breakfast with decent selection. very close to the airport, shuttle is available. April 13, 2012
Rated 5 out of 5 by Impressive! Fantastic Hotel! Staff was great, rooms were huge and clean and indoor pool was very relaxing. Shuttle and drivers were there every time we needed them! February 18, 2013
Rated 2 out of 5 by Hairy Situation I normally enjoy my stays at Starwood Hotels, but I can say that I will NOT be staying at the Sheraton on W. Cypress in Tampa, FL ever again. I entered the Executive Suite to find that none of the light switches worked because no one took the time to turn the light on that connected to the switch. Walking into the bedroom there was no light switch. Once I was able to light the room I found hair, and lots of it all over the sheets. There were several lengths which gave me the feel that the room had been used "at the hourly rate" (if you know what I mean). Housekeeping was prompt to come and change the sheets. I entered the shower to find that the faucet accents were falling off the wall and all the vents were filled with dust. Disqusting! Now to using the sink... The sink stopper was left in the down position and had broken. There was no way to unstop the sink. I had to use the room key to pry the drain open. After explaining all of this to the attendant I was offered no compensation for the horrible room I was given. I guess I need to get wild and act out to be treated like a loyal customer. Never again... The restaurant was good though. December 3, 2013
Rated 5 out of 5 by Great place to stay. The check-in was the fastest we've ever had. The room was more than we anticipate, it was fantastic. February 25, 2014
Rated 4 out of 5 by Room size and comfort My room was very big and the bed was extremely comfortable. The room was equipped with two large flat screen televisions, a small fridge and microwave. January 22, 2013
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