Rated 1 out of 5 by rick64 unhappy
As far as beingable to sleep was not a problem the problem was not getting the bed made up or clean towels without having to call the front desk this was a problem 3 out of 4 night we stayed.
December 4, 2012
Rated 4 out of 5 by Rosie60 Good Accommodations and Service
Staff was very responsive, specially when their were a few problems. They came quickly when room needed to be cleaned, etc.
Food was excellent in the restaurant although service was slow.
October 28, 2012
Rated 4 out of 5 by mzzC Minor complaints
My only concerns were the temperature in the meeting rooms was exceptionally COLD.
The bread an buns used for a few of the meals were dry and unfresh
July 14, 2014
Rated 5 out of 5 by BunsMom relaxing and comforting
We enjoyed our stay. The rooms were very nice, the beds were comfortable, the staff though I think were in training, were very nice and accommodating. Would definitely stay there again
July 27, 2012
Rated 4 out of 5 by nilb Great Location
The hotel is near restaurants and local southern California attractions. Also close to shopping, main place mall and the block of orange. Good for Angel stadium and the Honda center
January 21, 2013
Rated 5 out of 5 by Johnny28 never disappoints
Like usual this hotel and it's staff always delivers everything you would expect.
Rooms very clean and spacious.
Staff cannot do enough for you!
Will always stay here when in town!
January 1, 2014
Rated 3 out of 5 by Arte24 bad experience
We had a family trip of 15 people 3 rooms for the price we paid we expected clean facility , this hotel have dirty and smelly carpets (hallways and rooms) very disappointed
July 4, 2013
Rated 4 out of 5 by justmatt clean and quiet
First time staying at this property.
As the title suggests, clean and quiet.
Staff was friendly.
Stayed on a Wednesday night for one night for business.
Solid 4 stars.
January 17, 2013
Rated 4 out of 5 by MannyLA Hotel Review
Televisions need to be fixed. Every time you change a channel, it says No signal...After several tries, you finally get reception.
July 17, 2014
Rated 2 out of 5 by tom18surg5 Guest services inexistant
In one week stay:
laundry did not come back to my room until I raised my voice
guest services phone line unresponsive
found a big piece of metal behind my door one night
August 3, 2013
Rated 1 out of 5 by thaipham711 staff shouldn't be in the hospitality industry
I've been staying here fora bout 16 days a month for the previous 4-5 months and I believe I've spent my last night there. When there's a credit card issue they have told me to go stay at a different hotel rather than allowing me to leave cash for incidental. Two weeks ago they checked me out early even though I had a "do not disturb sign" on the door and their excuse was that they checked and that there was no one in the room. Im guessing they do not understand what do not disturb means. They checked me out of my room, stored all my personal belongings somewhere and took them about 30 minutes to find. I had 3 vouchers for "going green" that was thrown away while housekeeping was in the room when they shouldn't have been. I have followed up about 5 times and still no resolution. The staff are nice but they are not qualified to be in this industry. The morning housekeeping round is loud as air horns and is inconsiderate towards others guest that might be in the rooms close by. Theres two other sheratons within a 5-10 minute drive thats about 15-20 bucks more a night. Its worth not dealing with the continue frustration.
April 5, 2014
Rated 3 out of 5 by vo3000 DIsney Stay
Hotel was ok, they didnt have enough Do Not Disturb signs and the maid was let into my room which i didnt prefer at all. How do you run out of Do Not Disturb signs?
December 25, 2012
Rated 4 out of 5 by Maloney122 Clean, Fresh & Convenient
This property was fantastic! Room was spotless and new. Close enough to Disneyland but just far enough from the bustle & traffic. Would most definitely recommend!
September 3, 2012
Rated 5 out of 5 by DKO01 Recent stay 8/15/14
Accomodations are excellent and the staff was very helpful.
August 19, 2014
Rated 2 out of 5 by yukidevil This time...need improvement
The female receptionists are as not helpful or friendly. More robotic
Minh was the best.
The one thing that grossed me was the long hair in the shower!!!!
April 22, 2013
Rated 5 out of 5 by momout Comfort and Cleanliness!
Our room was on the club level, and we were very pleased with it. We LOVED the fact that the pool was open 24 hours! I had never seen that anywhere else.
August 22, 2012
Rated 3 out of 5 by ming I've seen better
As a constant traveler and someone who makes it a point to stay in the SPG circle, this hotel fell short of all of the others on Gold Member recognition.
April 7, 2013
Rated 5 out of 5 by Tadre Great staff
The front desk staff are very responsive to customer requests. They do their best to serve all guests regardless how busy they get.
May 27, 2014
Rated 5 out of 5 by Lisl My favorite place to stay
The staff is always friendly and service with a smile. The breakfast was wonderful. This is my favorite Sheraton hotel in Anaheim.
May 26, 2014
Rated 4 out of 5 by RICHARD44C view room
asked for a north facing room and got one, the south wing facing the north wing. should have asked for a room with a mountain view, I guess
November 14, 2012
Rated 5 out of 5 by mamacita705 great location
quiet location, able to walk around
the area safely.
August 11, 2014
Rated 4 out of 5 by Blockhead Very much recommend
Accommodating friendly staff. Facilities very clean and well kept. Close to everything you need and easy shuttle to Disney. Perfect.
December 19, 2012
Rated 4 out of 5 by Sunny77 Pretty darn good
I stayed for 1 night, but was impressed. Staff was helpful and also my room was what you expect from a Sheraton hotel (first class)
December 16, 2012
Rated 4 out of 5 by JFoster Nice Stay
This hotel was clean, comfortable and has a nice staff.
August 4, 2014
Rated 5 out of 5 by majessa Easy, Convenient, Fair Price
It's clean, and convenient. Nothing to fault so we stay here every time we're in the Anaheim area
June 30, 2014
Rated 3 out of 5 by Travler71 Didn't meet my expectations
Room could have been cleaner, Internet was bad. Kept going off. Room was a very nice size..
June 27, 2014
Rated 5 out of 5 by Beacherskier Close to Disney
We enjoyed the Sheraton. It was clean, rooms were spacious; staff were friendly, informative and helpful.
May 22, 2014
Rated 5 out of 5 by Rosie2014 The hotel and staff were great!
Didn't have to worry about anything. The staff met any request that I had. I would stay again.
June 2, 2014
Rated 5 out of 5 by Stephanie20 Great hotel!
Great room and service! Will use the hotel again next time in the area!
July 5, 2014
Rated 4 out of 5 by VeronicaMay This hotel was good
The hotel was clean and had very friendly staff. They were very accommodating.
June 24, 2014