Rated 3.9 out of 5 by 1138
Rated 5 out of 5 by Tracy9700 The people are great
Last year Renee took care of us in the Club Lounge and it was great to see him again this year. We had Herman take care of us for both breakfast and lunch during our stay and he was fantastic. I hope to see both of them again next December when I am back again. Thanks.
Rated 5 out of 5 by Blitz13 great staff
Hotel staff were very friendly
Rated 5 out of 5 by Bigal67 Best Experience
I recently stayed at the Sheraton in Chicago and was very satisfied. The bed was one of the most comfortable I have ever slept on.
The only potential negative is the snack service tray.
Staff was excellent in managing any of my requests and hotel facilities are excellent. The hotel has a snack bar with food and beverages for the quick meal and also a nice full service restaurant where I ate breakfast.
Rated 5 out of 5 by EdG3 Fully decked out for the holidays
The Sheraton on Thanksgiving weekend was in full swing for the holidays with a huge decorated Christmas tree in their high ceiling lobby. The rooms were very comfortable with high quality fabrics and bedding. The complementary workout facility has new high tech equipment. Our son loved playing in the indoor pool. This time we walked him down the street to the Navy Pier for his first trip to the impressive Children's Museum out there. The breakfast in the club lounge was perfect for all of us to start our day.
Rated 5 out of 5 by LMMM Extremely accommodating staff
Very quiet. Very comfortable. Very professional staff.
Rated 5 out of 5 by kwestlouisville A very happy thanksgiving!
Great place to spend the Thanksgiving holiday! Close to shopping and restaurants. Had a complimentary shuttle to both Macy's which was very helpful!! Had 4 rooms and a great upgrade to a suite, which was a great gathering spot because we had the whole family along!
Rated 5 out of 5 by ps60 Club room
Very nice with good choices
Liked the cookies at night
Rated 5 out of 5 by wayden great location
Semi- annual trip to chicago. Aways stay at this location.it's the BEST.