シェラトン・シアトルホテル

  • アメリカ合衆国
  • 98101
  • ワシントン,
  • シアトル
  • 1400 6th Avenue
  • マップ

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Rated 4.1 out of 5 by 1054 reviewers.
Rated 5 out of 5 by Nice Hotel The hotel was very clean and in general very nice. The room had a very comfortable bed and I slept pretty good considering I do not sleep well in any hotel. Everyone was very pleasant. Really had a great time. June 30, 2014
Rated 3 out of 5 by Needs to get train their staff to problem solve. I seemed to have problems almost every day with this Sheraton. The hotel was nice (except the broken pool...) but the problems with the front desk were continuous. Even though most of the issues were small, no one ever said they were sorry. I was inconvenienced every time I had to go down to the desk because my key stopped working, or the wifi wanted to start charging me even though it came with my rate, or the pool was closed and no one knew where another pool to swim was (I am training for a race and needed to swim).When asking for a restaurant reservation, we were told over and over again to just eat at the hotel. The straw that broke the camel's back was the final day. I was mysteriously "checked out" of my room at 4 am. So when I went to get coffee, I was locked out. Again, no one apologized, they suggested that I forgot I checked out of my room! Ugh! There are lots of hotels in the area, so unless there is some change, I wouldn't stay here again. June 24, 2014
Rated 3 out of 5 by Convenient to everything I wanted to go to This is the 3rd year we've come for the Seattle Gift Show. Overall we both found the Sheraton preferable in every category except for the room service food. We ordered room service twice. The first time the cheeseburger was not very tasty. The second time we ordered a filet and it had fat and gristle which a filet should never have either one, especially a $42.00 filet!!!! August 21, 2013
Rated 5 out of 5 by Awesome Staff I stayed in the hotel at a special conference rate. On arrival a colleague and I decided that we should have shared a room to save money and we asked at reception and it was sorted; no penalty; no fuss just helpful staff June 29, 2014
Rated 5 out of 5 by Great except for a few structural things It was a noisy conference weekend but we could never hear the other rooms. Finally a hotel that recognized the need for thick walls. The only downsides were that the quality of the conditioner provided was terrible. My hair felt lifeless. Also, the mini-fridge does not have a freezer portion. Next time they are replacing those, it would be great to have a small freezer portion. Also, there needs to be stairs going from the third to the fourth floors. The elevators got backed up terribly when panels were released. May 27, 2014
Rated 5 out of 5 by Great Hotel but for Delta reservation Was notable to obtain a boarding pass for a delta flight July 3, 2014
Rated 5 out of 5 by Great Experience I had a wonderful experience. My only disappointment was the lack of accessible electrical outlets near the bed. But in the grand scheme of things, that was a minor concern. June 30, 2014
Rated 5 out of 5 by excellent overall stay We stayed for six days and the entire staff was awesome through out. Anyone can be great for a day or two, but the level of service was kept high for the entire stay. From morning to evening, from front line staff to the support people. They have set an level of expectations that, not only does the entire staff realize, the strive to meet every customer interaction. June 21, 2014
Rated 3 out of 5 by Conference Stay The rooms are clean and the staff is pleasant. They were probably very busy due to the convention; I had to call twice the times i asked the front desk for something. The bed was definitely not the usual Sheraton Sweet Sleeper, not very comfortable. June 27, 2014
Rated 3 out of 5 by No Hot Water, no help We stayed here for 10 nights in Nov/Dec. Upon checkin, we had no hot water. After inquiring and being told it would be fixed that day, we waited patiently for 5 days! Each day there was an excuse. We finally changed rooms. Why were we even assigned a room without hot water, when you knew there was a problem? And the small credit ($50) does not make up for it. December 20, 2011
Rated 5 out of 5 by Short Weekend in Seattle Met at desk by friendly desk clerk. Nothing changed direction from that point on. Everyone was friendly, the room was clean and the meeting rooms were outstanding. June 30, 2014
Rated 4 out of 5 by Great sleep in Seattle! Spent 5 nights at this Sheraton for a conference. Very clean room and facility and very comfortable bed. Highly recommend the oatmeal and fruit in the hotel's restaurant! Professional and friendly staff. Downside:non stop fan/blower in the bathroom. Also, room service express lacked a simple healthy option (like oatmeal!) Would not hesitate to stay again. July 18, 2012
Rated 5 out of 5 A pleasant stay in Seattle This is the best hotel used to be and know the heart of Seattle during the summer. they have an excellent attention, impeccable service and a very good location in the city, so I can walk quietly and take my time to know many details of it. And in addition, have a spacious and well equipped Fitness Center to not interrupt my training routine. July 31, 2012
Rated 4 out of 5 by Good Experience I enjoyed my stay at the Sheraton. It had good accommodations was clean and had an excellent gym June 30, 2014
Rated 3 out of 5 by A little Dissapointed We were a little dissapointed for our mother-daughter retreat (a holiday visit). We had to call a few times for issues with a TV "signal" problem with maintenance finally replacing the TV. The maintenace guy was great but I had to go down to the front desk to ensure the movie was "comp'd" since we could not watch it to completion; a phone call did not rectify the billing. Also, after waiting 30 minutes to retrieve my car, I had to go the the counter again since the original request was overlooked. The overall experience was a little dissapointing for a short visit with my daughter. December 28, 2012
Rated 4 out of 5 by The hotel was located close to shopping. The downtown area was close by to the hotel and walking distance. June 30, 2014
Rated 5 out of 5 by Overall Experience Great location, comfortable accommodations - would select this property again. June 29, 2014
Rated 4 out of 5 by PHulse Good hotel in the centre of Seattle. Can also be reached via Light Train from Airport. Just another good Sheraton Hotel. June 28, 2014
Rated 5 out of 5 by Hotel is pretty good, but rooms could do better I liked staying at the Sheraton. It is a great location, and overall it's a nice hotel with friendly staff. However, there are a few things that could use improvement. First off, the rooms were really, really hot, no matter how low we turned the thermostat. Second, housekeeping pretty much refused to stop by our room. We had to call for towels and soap a few times we were there. However, it was a great place for the conference, the staff was friendly, and overall, I think I would stay again. May 26, 2014
Rated 5 out of 5 by First class time The staff was perfect, from the moment I made my reservation. I am a platinum member and was treated with a room upgrade and was taken care of even before I arrived. I have to say thank you to May the club manager for making this trip one of the best June 23, 2014
Rated 5 out of 5 by Excellent Conference Experience I just attended an industry conference at the Sheraton Seattle. I was very pleased with every aspect of the hotel operation. I arrived at noon and expected to have to wait to check in, especially as there was a long line at reception since a bus had arrived moments before me. Further, I knew the hotel was sold out the night before, so I thought having many rooms open so early was unlikely. However, the line moved amazingly fast and the very friendly desk clerk was immediately able to give me a room. The room was large and well-appointed. I especially appreciated the large desk and the two free bottles of water. The bed was very comfortable, with high-end linens that are better than I have at home. The big surprise though, was the food service. I ate at the Daily Grill, a restaurant located inside the hotel, six times during my stay. The food and service was excellent each time. I particularly recommend two dishes: the skirt steak and eggs benedict. I once at the other sit-down restaurant and had a very good roast chicken. We also had one meal provided during a meeting and that was very good. I thought it was a great site for a meeting. The hotel has lots of large meeting rooms. The chairs were comfortable and the AV systems worked well. My favorite touch though, was the small hard candies on the tables - I've become addicted to them. I'm not an SPG member, but after this experience, I will certainly consider Sheraton more. July 2, 2014
Rated 4 out of 5 by Housekeeping very average Bed sheets were never changed in the 6 days/5 nights that we were there. Only towels and bathroom necessities. No cleaning. June 27, 2014
Rated 5 out of 5 by Avoids all of the common pitfalls The Sheraton Seattle gets both thumbs up from me! It's my favorite hotel so far, and I've stayed in a lot of nice hotels. Wonderful view, good food, excellent service, better than average gym, good iron in room, plenty of counter space in bath, has snacks in the room, quiet A/C system, your choice of down or synthetic pillows, has free Internet (for my group at least), and has clean and new-looking furnishings. The only slight detractor -- it's five blocks from the boardwalk instead of right on the boardwalk. However, it is right across the street from the convention center. March 24, 2013
Rated 5 out of 5 by Great Stay! I arrived from the cruise terminal at 8:00am and luckily the hotel did have a rooom clean and we were able to get into it right away. Great property, so close to everything downtown that made our stay very easy! June 24, 2014
Rated 4 out of 5 by This hotel has terrific amount of outlets for computers in the lobby We had a corner room with fantastic views of the city and water. The room was quite large. Plenty of windows to enjoy the views. June 26, 2014
Rated 2 out of 5 by 2nd stay, not so good. Hello, This was our 2nd time staying at the Seattle 6th Ave. Sheraton. I have never scene such a long line for check in or check out at a hotel before. We arrived at approx. 5:20pm and our room was not ready. We asked for a key to the club room while we wait and my husband asked for a comp. bev. both were received. The club room was packed and we still had our overnight baggage. We found only one available seat and all the food was gone. I could see the girl who worked there was overwhelmed. More food was brought out and long lines formed. Another person arrived to help, but they needed another 2 at least. Our room was ready quickly but our arrival was not as pleasant as before. The hotel seamed under staffed. June 10, 2013
Rated 2 out of 5 by Stayed 1/9 - 1/16 in Downtown Seattle My company pre-paid the room for me. when I arrived, my card was charged for the entire stay. It took a few days to get the bank to release that charge. Before I checked out, my company again paid for the room charges (valet, internet service) and again, the clerk insisted on trying to charge me again for it. I had to show the clerk the email on my phone which showed the bill had already been paid. The room was just average. When the room was cleaned, no soap was replaced despite having just 2 small handsoap-type of bars available to use for the week. Nothing was replaced. Location was convenient, but would NOT recommend this hotel again, will inform company to put me up elsewhere while in town for business. January 17, 2013
Rated 5 out of 5 by Excellent Hotel This hotel helped make our stay even better than we anticipated. The room was comfortable and clean. The staff were beyond friendly and assisted in every way possible. I highly recommend this hotel for your Seattle travel! June 23, 2014
Rated 5 out of 5 by Tenth Stay This was are 10th stay at this hotel. All of our stays have been excellent from the location,to our room to the staff to the parking valets. We look forward to our 11th stay in November. June 24, 2014
Rated 5 out of 5 by Clean & Comfortable! Stayed here during Memorial Day Weekend 2014 and yes, I would stay here again. I am very picky about cleanliness when it comes to staying at a hotel and the Sheraton in Seattle was that! Very Clean! Our room was right by the elevator and we didn't hear a thing. All the staff here at the Hotel were very helpful and very nice. Fitness facility and pool overlooking the city on the 35th floor was Beautiful. I highly recommend this place! Actually thinking of getting the SPG Card. May 27, 2014
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