Rated 5 out of 5 by Wally416 Friendly staff
We enjoyed the close proximity for shopping and hockey. The staff made us feel very welcomed and comfortable. Many thanks, we will return.
January 6, 2014
Rated 5 out of 5 by MMM214 Great experiance
The level of service and professionalism of the staff was excellent. All of my needs were met in a timely manner. The room was comfortable and clean.
November 12, 2013
Rated 5 out of 5 by Mikey Simple & Complete
Staying at the Sheraton has always been a very pleasant experience. The staff are exception and of good humour. I would recommend them without hesitation.
February 16, 2013
Rated 3 out of 5 by Danz Good location
Well situated. Rooms could be cleaner, and maintenance work needs to be done. Stay there every two weeks, every room always has items not working right
February 12, 2013
Rated 4 out of 5 Nice stay
I like Sheratons like this one because they offer all that is essential for a good hotel to have, and avoid the fluff that is hyped as 'luxury'.
September 24, 2013
Rated 4 out of 5 by vyang Great Stay
Great stay. Rico (I think) who checked me in was absolutely fantastic. He was friendly, efficient and made a great first impression to the hotel.
April 3, 2013
Rated 4 out of 5 by Disappointed2012June A good hotel
This hotel is a good hotel and is well situated.
It can be a bit noisy from time to time but it is my favourite place to stay when in Montreal.
March 17, 2013
Rated 5 out of 5 by maple83 This hotel is very convenient for business
I have been in the hotel many times. It is located in walking distance from my customers. It is close to all good places to visit in Montreal.
August 30, 2013
Rated 5 out of 5 by WeezieWayne GREAT SERVICE FROM WONDERFUL STAFF
Had a nice treat upon arrival, thank you. Our first stay at the Sheraton... and certainly not our last... we were very happy with everything.
August 7, 2013
Rated 5 out of 5 by jtravel22 Great hotel
This hotel is in an excellent location, the staff is very friendly and helpful, and the beds are so comfortable - had a great night's sleep!
April 29, 2013
Rated 4 out of 5 by Daniel33 Fitness centre
The fitness centre is too small, crowded at pick hours, bad ventilation, needs improvement, Internet should be free to Gold members and up
April 2, 2013
Rated 5 out of 5 by Filipe perfect experience
I often attend meeting and plan events at the hotel but it is the first time I lived the whole experience.
Will continue to recommend .
February 12, 2013
Rated 4 out of 5 by boomerang centre sheraton
all good at the centre sheraton, as usual..
March 3, 2014
Rated 5 out of 5 by Bren Home Away from Home
Friendly staff welcomes you upon arrival; room was bright and clean; felt like home away from home feeling; very inviting and restful.
May 2, 2013
Rated 4 out of 5 by Obodo1 Missed wake up call
It was very comfortable hotel however I did not get the 6 am wake call I requested.
February 9, 2014
Rated 5 out of 5 by Jimh Womderful stay
I was booked in for 2 nights initially, then needed to extend by another night. Extedning the stay was not a problem for the staff.
March 1, 2013
Rated 5 out of 5 by Ferrari3fan Great staff, great location
The concierge, Ingrid, was very helpful The Club Lounge and Spa staff were professional..Short walk to nightlife on Crescent St.
June 10, 2013
Rated 4 out of 5 by HabsFan31 Poor control over unruly guests
I chose this particular Sheraton as I was in town to see the Montreal Canadiens and the location is excellent. The hotel itself is very nice and the staff accommodating. Up until 4AM I would have given a higher review. Unfortunately, shortly after 4 AM, a group of guests decided to take their party into the hallway. They were very loud and there were about a dozen of them yelling and laughing. After 15 or so minutes, I gave up on it being a quick hallway goodbye and I called guest services. I was told that I was the 3rd or 4th person to complain and that they were sending someone up. Eventually they did, and the group dispersed. However, not before they had kept me up for over 30 minutes. I was so agitated that I was unable to fall back asleep afterwards. My travelling partner was in the same boat. As I had to drive 6 hours the next morning, I was particularly upset by this. In addition to jeopardizing my comfort, the result was I had to drive 6 hours while very tired, thereby jeopardizing my safety and the safety of my passenger.
I understand that a hotel can't always immediately control what its guests do, but my complaint relates to the reaction time. Surely the staff could have been more responsive and had someone from security there a lot faster. In speaking with other guests the next morning, it became apparent that the unruly group caused similar problems for several other rooms.
April 7, 2014
Rated 3 out of 5 by deanne way to expensive
The room was small and the TV smaller than I have in my own apartment. Costs way too much, ridiculous 229/night
December 17, 2013
Rated 4 out of 5 by Saint123 July visit
very good room, was surprised to find lobby bar under construction as I was entertaining customers so that was inconvenient.
July 13, 2013
Rated 5 out of 5 by Duke Excellent Location and updated features
Location is ideal right in the heart of downtown Montreal.
Frienly staff and the nearby and on site amenities were great.
May 6, 2013
Rated 5 out of 5 by Robert58 Great sports facilities
The pool is at a good temperature for swimming laps and has a decent length. Fitness center is well equipped and spacey.
February 16, 2013
Rated 5 out of 5 by Francois1988 great location
comfy beds and nice gym and right near Bell Center and great restaurants.
February 6, 2014
Rated 4 out of 5 by rosie great rooms, great pool, great location!
I wish there was internet access in the rooms, and/or that there was more lounge space for internet use in the lobby
April 29, 2013
Rated 5 out of 5 by Jake Great Location
This is my favorite hotel when I stay in Montreal, it is right in the heart of downtown and great comfort & service.
February 18, 2013
Rated 5 out of 5 by timothy41 king and queen for a weekend
the hockey package was exceptional the room was fabulous and the tickets for the game were the icing on the cake!!!
February 12, 2013
Rated 5 out of 5 by Sharky22 Great stop
As always the Sheraton met our expectations, this time it was the staff that really excelled with extra service.
August 8, 2013
Rated 5 out of 5 by pmk3 Very comfortable and in a great location.
All was excellent. We ordered breakfast in our room and came on time, delivered very efficiently and cheerfully.
February 27, 2013
Rated 5 out of 5 by ken51 This hotel has great staff
I found the staff to be very attentive and meet all my needs in a very professional and courteous manner.
May 31, 2013
Rated 1 out of 5 by SheratonVisitor Internet not working
Hotel was fine with the exception of the internet. Not working and technical support was very poor.
July 24, 2013