Rated 4 out of 5 by JudyNM Almost perfect....
Great hotel, great staff, great location, great food. Zero wireless Internet in my room although that was an included amenity. It was a deal breaker for me - will not stay there again.
February 25, 2013
Rated 4 out of 5 by hayz nice hotel
Nice and clean hotel. Friendly staff at front desk and housekeeping. Only problem we encountered was that we could hear noises from neighboring rooms on each side of us and above us.
March 4, 2013
Rated 3 out of 5 by TrueTexan Average but good location
This was my second stay at this location. Close to restaurants and nightlife. Average accomodations. Front desk staff didn't seem to know much about the SPG Preferred Guest Program.
October 14, 2012
Rated 4 out of 5 by BobHTC Great location for our needs
Half way location to and from our final destination and stay there every year. Staff is very friendly every time and when possible will upgrade to Club.
March 4, 2014
Rated 5 out of 5 by pawlaw pleasant waystation
Staff and facilities were outstanding. Located close to major shopping and restaurants in the Uptown area. Would recommend without reservation.
March 15, 2014
Rated 3 out of 5 by Scott0912 Great location, comfortable room
The property was great, it was in a great location and the rooms were very comfortable. The front desk staff was friendly and attentive. I would stay here again on a return visit.
September 5, 2012
Rated 5 out of 5 by Rich55223344 SPG Traveler
Good value and good located
May 7, 2014
Rated 4 out of 5 by JCHRIS Good Hotel for meetings
This hotel has good facilities and accommodations for groups and meetings. food was good and the staff is friendly. It is also close to good shopping and other restaurants.
November 5, 2012
Rated 5 out of 5 by Dee444 Wonderful Stay
Enjoyed our stay. Check in was fast and employees handled everything with great customer service. Club Lounge - attendant was very attentive and offerings were excellent.
October 14, 2013
Rated 5 out of 5 by Eventsonthego Eventsonthego
It is always such a treat to stay at this property. Room was wonderful and the club lounge was perfect as was the hostess Adele. Quiet, perfectly situated and great value.
November 20, 2012
Rated 4 out of 5 by Lamare Sheraton beds
I usually find Sheraton beds somewhat hard and don't like the duvets because they don't conform to your shape. In Albuquerque I slept like a rock. best beds in the chain.
September 27, 2013
Rated 5 out of 5 by EricD Great stay
My wife and I were travelling across country with our dog. The hotel was the nicest one we visited during our trip across the southwest. Excellent. I highly recommend it.
October 9, 2012
Rated 5 out of 5 by WHRjr Great end to a long day
It all begins at check in. When the staff treats you right, you know your stay will be great. A well trained and disciplined staff indicates the property is well managed
May 20, 2013
Rated 4 out of 5 by Texas Great hotel
While I loved the hotel, the restaurant left me with a bad taste in my mouth. They forgot to turn in my breakfast order and didn't tell me until nearly 30 minutes later.
January 22, 2013
Rated 5 out of 5 by Esther22 This hotel is quiet
great! A quiet place to sleep.
May 2, 2014
Rated 3 out of 5 by Orange299 Problems worked through by manager.
Great hotel - problems with cleaning, which were addressed very well by manager.
It would be great to have a full restaurant in the hotel. The bar food was excellent.
August 22, 2012
Rated 4 out of 5 by HAlton Good place to stay
The stay was great the staff worked hard to make you feel welcome.
April 21, 2014
Rated 5 out of 5 by Happyprof Friendly, helpful, and comfortable
This hotel is an amazing value; it's attractive, comfortable, and the staff are all welcoming, consistently friendly, and helpful. I enthusiastically recommend it.
September 7, 2013
Rated 5 out of 5 by Golfergirl Great stay
We did the upgrade to the club level & it was great. The hot nibbles at night & the breakfast in the morning were very good. Great location & very friendly staff.
August 25, 2012
Rated 4 out of 5 by Prof Short stay
Stayed two nights. Room and bed were comfortable. Concierge lounge was nicely appointed and open when we wanted to use it. Hotel close to 2 major shopping centers
January 22, 2013
Rated 5 out of 5 by gndustn wonderful suite and sweet staff
Everything was great. The club lounge people were helpful and on top of influx's in a quick and pleasing way. All food was fresh and tasty. Not one bad thing.
August 29, 2012
Rated 5 out of 5 by jgarc47 The location was excellent
We took the shutle to ABQ Uptown enjoyed shopping, dinner and visited a couple of the local Bars all within walking distance. It was a nice little get away.
October 26, 2012
Rated 5 out of 5 by Gladys24 Overnight stay
My husband and I only stayed overnight but we felt comfortable and at ease when we went to bed. The only downside was that we had trouble finding parking.
April 24, 2013
Rated 5 out of 5 by barbara49 Sheraton stay Jan 30, 2014
We usually have a pleasant experience at Sheraton and this was no exception. Desk staff was prompt and efficient, plus the check-in lady acknowledged our membership very quickly. For the first time, we brought our little service dog, Quigley. We always expect Quigley, a shih-Tzu, to be obedient and he usually is. We only stayed one night and we kept him low profile, but your staff was respectful of his presence.
Upon arriving at Sheraton, we were approached by a mother and young daughter panhandler. We usually do not give to them, but because of the young girl who was very polite, we gave a few dollars, not thinking much about the encounter. As we entered the front door, a Sheraton Security guard was coming out and asked us if we had been approached. He then went to probably ask them to leave.
We are all about charity, but we appreciate that Sheraton cares and acts upon our safety and well-being.
We paid extra to have the Club privilege (so sad since when we became members ten years ago, it was standard for us to be upgraded.) That being said, your appetizers and breakfast were perfect for us.
Thanks Sheraton. We hope to have many more stays.
February 1, 2014
Rated 5 out of 5 by DaveCa David M. C.
The hotel manager, Damen Kompanowski, was exceptional. He went out of his way to ensure that our stay was more than expected, he is to be commended.
December 6, 2013
Rated 5 out of 5 by Gucci customer friendly !!!
Clean rooms, very comfortable beds and "very" pet friendly !!!! Wonderful staff ... definitely upgrade to club floor, it is worth the extra dollars !!!
August 23, 2012
Rated 3 out of 5 by mif5 Food and Service just OK
The banquet food was bad for the money and I did not even get a meal that I paid for and had to take another choice. The restraunt servers were nice.
August 29, 2012
Rated 5 out of 5 by Jonah10 This hotel has a great staff
The staff was excellent and very accomodating. Looked to make sure every comfort was available.
March 24, 2014
Rated 5 out of 5 by gary68 great amenities
Due to illness,we were pretty much confined to the room for several days.The hotel met all of our needs with the 8th floor lounge and good food.
January 14, 2013
Rated 2 out of 5 by Jerry5 Not to expectations.
Not what I had expected in a Sheraton hotel, room was not in good condition...bathroom was no where near Sheraton standard from my experiences.
September 16, 2013