Sheraton Suites Key West

  • 2001 South Roosevelt Boulevard
  • Key West,
  • Florida
  • 33040
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Please note that the minimum age for guest registration is 21 years of age.

Rated 4.2 out of 5 by 469 reviewers.
Rated 2 out of 5 by This hotel didn't meet my expectations Clean room, but at 7:00 am the noise outside was terrible it woke me. I asked to be moved to another room. The front desk was suppose to call me right back I waited, then recalled. I finally spoke to a manager and was able to get another room at 4:00 pm. June 16, 2013
Rated 4 out of 5 by Great family weekend If you are planing a family get away this is a great hotel, Pool is nice, they have decent food and drinks at the restaurant, room service was good too. the beach in front of the hotel is really nice and quiet. for what we were looking for it was great. November 28, 2012
Rated 3 out of 5 Vacation with family Very disappointed with staff at check in Zero recognition with SPG Responsiveness is far from poor Maiming speaking of the front desk staff Pool staff fair Resturant staff very friendly Room staff very effective Would have second thoughts staying again September 3, 2012
Rated 5 out of 5 by more than average key west hotel Sheraton never disappoints. The room was perfect. Love the separate bedroom away from the living/couch area. Everything was clean and the staff was on point and helpful, especially at the pool and breakfast. I like the perk of the $5 hotel coupon! May 2, 2013
Rated 3 out of 5 by Not as nice as expected, but a reasonable place to stay. The location was great, not far from the airport and easy access by hotel shuttle or taxi to main attractions. Smathers beach was just a very short walk and is one of the nicer beaches in the area, though none of the beaches we found on Key West were great, lots of seaweed washing up. The staff were mostly friendly and courteous but language was often a small barrier as most of the staff were apparently not native English speakers or had strong accents. The room was spacious and clean, not great on the soundproofing as we could hear frequent noises from neighboring rooms and airplanes overhead, but airplanes were not a problem at night. Our biggest surprise of the stay was cost of meals. Key West is not an easy place to feed a family on a tight budget, even fast food and grocery stores were expensive. Also the area does not cater to families with young children. Many shops and other sights to steer young eyes away from and avoid Duval street after dark with young ones. Wish we would have known more before choosing this as a destination for our family vacation. Great place for couples and singles. January 28, 2014
Rated 2 out of 5 by Not Cool! Bathroom got clogged; had to go to a 24 hr store to get a plunger to unclog it! That was not fun. While checking out, we mentioned our ordeal...they didn't seem to care much. Rooms were not ready till 5PM..so had to wait in the lobby for 2 hrs. July 15, 2012
Rated 5 out of 5 by We enjoyed this hotel My husband, adult daughter and I enjoyed staying at your hotel. The king bed and the rollaway bed were comfortable. We especially enjoyed the large bathroom that was nicely appointed. The microwave and refrigerator were used daily as was the coffeemaker. My daughter and I used the fitness room where we used the treadmills, free weights, exercise ball, mats and bike. Bring something to listen to because you can't see the TV. We ate breakfast at the restaurant. The omelets and breakfast croisants were delicious. We also spend time at the pool. There are towels available and the pool was very clean. We used the shuttle service extensively to travel to Duval St. It will save you time and money, but you must reserve early each morning for a seat. Each shuttle only transports about 12 people and fills quickly. The hotel is also across the street from a beach. We enjoyed walking there. In the morning my daughter would jog along the path next to the ocean. The hotel is on the quiet side of the island and gives you a break from the crowds on Duval. November 15, 2012
Rated 5 out of 5 by Great location, facilities and service This was our 4th stay at the Sheraton Key West and it continues to be a wonderful experience. Location, across from Smathers Beach, facilities, free parking, free shuttle bus, great food and professional, helpful staff will keep us coming back! July 13, 2013
Rated 5 out of 5 by Relaxing Vaca The staff and the hotel went beyond our expectations. The resort has a relaxing atmosphere. Excellent service from the front desk, pool staff and concierge. Loved the convient shuttle bus to downtown. We extended our stay two extra days. May 27, 2013
Rated 4 out of 5 by Food Soda at poolside over priced. Cheaper to buy inside main lobby. Breakfast buffet way over priced for simple scrambled eggs sausage and bacon and some fruit. Overall stay pretty good but find food off site. Shuttle into town well done. April 15, 2013
Rated 5 out of 5 by outstanding emplyees We have stayed there many times and rack visit gets better and better. The employees are outstanding. One in particular. The front desk clerk by the name of Taneka , I do believe thats her name. She mad our last vist just beautiful.. August 15, 2012
Rated 5 out of 5 by little treasure although out of the crowds of the city center...this stay was very relaxing,, the pool and bar convienient and the public beach across the street wonderful... september is very slow month no activity anywhere!\\ great for families September 17, 2012
Rated 5 out of 5 by Awsome trip and stay I was treated special as a platinum memeber. I was given a choice room and a fine rate. All staff friendly. Food very good and appreciate free breakfast buffet. These types of perks are smart business and will keep me comong back! December 11, 2012
Rated 3 out of 5 by rude front desk help The hotel was nice and location for the beach event was great. The shuttle service to downtown was really convenient. The only downfall of the stay was the front desk staff. They were not helpful and did the bare minimum to help. June 24, 2013
Rated 3 out of 5 by The room was not clean enough The hotel in general met our expectations, nevertheless, we noticed that our room was not cleaned every day. They made our bed and changed the towels but they didn't clean properly our suite which made us feel uncomfortable. October 1, 2012
Rated 5 out of 5 by fantastic Sheraton The hotel was perfect! Rooms are clean and the building.very nice and tidy. The free shuttle is very useful to get to downtown. The pool is so nice ans the staff is really kind ans helpful. I would strongly recommend it. October 25, 2012
Rated 4 out of 5 by Key West beach access First visit to Key West so surprised to find that Smathers Beach is the ONLY beach anyone really goes to and happens to be directly across the street from this Sheraton Suites hotel. Paid for the upgrade for the ocean view and having the balcony was awesome. The suite was plenty big for 2 people and could easily accommodate a couple of kids. Lots of storage and very comfortable. Hotel runs a shuttle every half hour to and from the infamous downtown area so no need to drive! I work out religiously so the fitness center was important and while they had great equipment, they kept the temperature way to warm, often no towels available and there were no restrictions on children coming in. This was a problem as everytime I went to work out, a couple of mother's brought their young children in who basically ran amuck! A little issue with the hotel staff not changing our reservation to extend our stay one day but corrected once pointed out. Also, checked in early only to find out that previous guests had not yet checked out! Staff was friendly and generally accommodating. July 15, 2012
Rated 4 out of 5 by Very impressive I booked this hotel using my SPG points. Very pleasantly surprised. The location is a bit far from the busy center but I liked it being quiet and relaxing. There is good shuttle service and the bus stops at the facility. September 17, 2012
Rated 4 out of 5 by Close to Smathers Beach Convenient shuttle service. Good size suites- little loud if you are on first floor from the cleaning carts on the above landings Close to smathers beach- good running along the water too. Front desk staff a bit slow June 2, 2013
Rated 5 out of 5 by Great property, closer to Duvall than you think! What a nice property. The convenient shuttle service puts you down town in minutes. The renovations are amazing, and the staff couldn't have been more helpful. I'm glad this Sheraton is there. Has a real resort feel. November 3, 2012
Rated 5 out of 5 by 2 days getaway The Sheraton suites has an excellent service and they are on a great location. The rooms are spacious and comfortable. The restaurant is nice and it also has the option to seat on an outer deck overlooking the pool. July 18, 2013
Rated 5 out of 5 by The staff was knowledgeable and friendly We enjoyed ourselves. The accomodations were excellent. It was easy getting to and from our hotel to downtown. The staff were great, always available to answer questions and assist us in making the best decisions. October 25, 2012
Rated 2 out of 5 by Sheraton key west 350 dollars for a suite And when you take a capuccino at breakfast instead of a coffre you havé to pay for it it is not acceptable i live thé Hotel earlier because i think that is a retraet House for old people February 1, 2013
Rated 4 out of 5 by Relaxed atmosphere The hotel staff went above and beyond to recognize our 25th anniversary. The concierge was very knowledgeable and helpful. The hotel transportation into old town was very convenient and frequent. November 17, 2013
Rated 5 out of 5 by A Great Place To Stay For A Relaxing Vacation! I recently stayed at the Sheraton Suites Key West with my boyfriend on a five night vacation. We ended up booking the Sheraton at the last minute and are very glad we did. The rooms are very large (due to the suites), the beds are very comfortable, and the room was clean. I loved that the hotel provides a complimentary shuttle to the downtown Duval St area. The shuttle drivers were very knowledgeable and friendly. They do not advertise this, but you can call the hotel when you arrive at the airport and the shuttle will come pick you up. You can also schedule a ride to the airport on your way home. We saved tons of money on cabs due to the complimentary shuttle. The pool area was very nice and relaxing and they have a pool bar for all your adult beverage needs. The staff was very accommodating. They sent up extra hangers, a wine opener, toothbrushes and toothpaste when we ran out. This is a great hotel if you want to be away from the downtown craziness and have a relaxing day by the pool or at the beach across the street, but still want to be able to go downtown at your leisure. November 9, 2012
Rated 4 out of 5 by SPG Concern Everything was fine as usual, but I left the "green" card on my door on 3/12 and did not receive the typical voucher for 500 pts or a $5 credit and my room was not serviced. First time that has happened. March 15, 2013
Rated 5 out of 5 by Great vacation. This is a great hotel. I was worried, based on some negative reviews. Worry not. It is a great hotel. Great staff. Great drinks at the pool bar. Restaurant is family friendly. I highly recommend. June 15, 2013
Rated 5 out of 5 by Great Hotel The room was great except I had to defrost the freezer so the fridge would get cold. You need to get house keeping to pay attantion to the detale. I would stay again it was friendly and clean September 10, 2013
Rated 5 out of 5 by the suite gives me everything i need love the suite, coffee in the morning and refrigerator for leftovers and pop, huge bathroom with lots of places to put all your stuff, microwave to heat up leftovers. wonderful bed and linens. October 5, 2012
Rated 5 out of 5 by Wonderful Hotel Very nice hotel. Very clean and spacious. Great pool and bar. February 19, 2014
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