Rated 3,3 out of 5 by 432
Rated 5 out of 5 by Dave1st Great service, polite staff, no grumpy people
Desk staff, staff working in rooms, and the tech person who helped set up my computer presentation early on a Friday morning were all terrific, accommodating people. The meeting room set up was good and the thousand people who showed up for my Keynote could see and hear my slide show without difficulty. I didn't meet a grumpy employee the three days I was staying with the Sheraton Birmingham Hotel. The food was great and the gift shop happened to sell a nice computer backpack I needed since mine broke.
23 de Novembro de 2013
Rated 5 out of 5 by Jorlo Nice location in Downtown
great features and facilities
20 de Novembro de 2013
Rated 5 out of 5 by cat64 This hotel was an excellent place away from home.
Very nice hotel. Staff was excellent.
15 de Novembro de 2013
Rated 5 out of 5 by cgrnmel More than I expected
For such a huge place, everyone of the staff I met was very friendly and went out of their way to help us find our way around, both inside and out.
The rooms were very comfortable and inviting.
The food served for our seminar was delicious. The seminar area was one of the best I've been to. It was comfortable and had ample room. It was also very nice that with all of us at the seminar, we didn't have to wait in long lines for a bathroom.
10 de Novembro de 2013
Rated 5 out of 5 by Rocket03 This hotel location to the airport is outstanding.
My stay was excellent. I enjoyed all the features at the hotel. I would would certain recommend this hotel to others visiting this city.
3 de Novembro de 2013
Rated 5 out of 5 by tabbypatrick Great Experience
Just stayed five nights and had a great time. Our annual convention for Alabama Grand Chapter Order of the Eastern Star is housed here. Our banquets and meetings are held in the ballrooms. My room mate and I had a great experience at the hotel. Our bellman Byron was outstanding, making sure all of our luggage and other stuff was taken care of, when the ice machine on our floor was out we called guest services and someone came immediately from food services with a bucket of ice (Miss Annie was particularly nice), when our tub would not drain, maintenance was there to fix the problem within fifteen minutes. We could not have asked for better service from the staff. We are looking forward to our stay next October.
15 de Outubro de 2013
Rated 5 out of 5 by FLJoe The staff were friendly and the room was very clean
This is an outstanding hotel. I want to express my appreciation to Mr. Freddy Ridas for his professionalism, warm and friendly personality during the check-in process. Mr. Ridas made me feel welcomed and at home the second I walked up to the check-in counter. He is one of the best! Thank you.
4 de Outubro de 2013
Rated 5 out of 5 by HotelSnob Wonderful Night Auditor
I thought I would have trouble booking a same night points reservation after midnight. But I was wrong. Both the hotel staff and central reservations were very helpful and patient.
When I arrived I was greeted by a genuinely kind lady with a warm smile and all the information I needed to feel comfortable in your facility right away.
Though the hotel is a bit outdated the staff made all the difference.
24 de Setembro de 2013