Rated 4 out of 5 by MA1206 Good for business travel
Hotel has good options for business travelers.
April 28, 2014
Rated 4 out of 5 by nailchick77 Great room, Expensive bar!
The room was excellent as usual but I wish we would have brought our own booze. $28 for 2 double vodka gimlets made with Smirnoff! Despicable, when a 750ml sells for $10 in the store! I expect to pay a little more, but come on! Food was great!
October 3, 2012
Rated 5 out of 5 by Maggie92129 Room Service
I had the BEST meal I've had from Room Service at any hotel. Jorge and his crew did a fabulous job with the Caprese salad and grilled chicken and veggies. Everything was fresh and tasty. I made sure to call them and praise...job well done!
October 28, 2013
Rated 4 out of 5 by MrLin This hotel has great staff.
This hotel does not have as many amenities as others regarding microwave, refrigerator, parking, and food variety in Club Lounge breakfasts.
I do appreciate the service of the staff.
March 15, 2014
Rated 5 out of 5 by ValleyGram Fantastic
Our reservations were last minute and we had our grandchildren with us. The staff was helpful and attentive. Our room was spacious, pleasant and clean. We used the pool and the fitness center. Room service was prompt. It was a treat for all.
September 26, 2012
Rated 4 out of 5 by Maximus Conveniently located to I-5 and restaurants!
After a long day driving this property was a pleasantsurprise, easy to find and easy return to the I-5!, next door to several resaturants and only one block to a beautiful park!, Pet friendly and staff was super friendly! I will stay again!
January 10, 2013
Rated 4 out of 5 by mouse01 mouse in the Hotel
As I checked out I told that a mouse was in the room. I saw it at 3 pm on the 12th and again at 2 am on the 13th. I removed the food I had in the room, but he came back to skurry around some more. Good luck trying to get rid of that bugger.
February 14, 2013
Rated 5 out of 5 by BarbaraW3 Valet service was top notch!
I was in & out of valet parking at least 6 times during my stay and never had to wait long for my car. This is my second stay at this hotel & location. I will certainly return for the great all around customer service and friendly staff!!!
June 6, 2012
Rated 5 out of 5 by TravellingDoc Exceptional staff
The valet parking attendants were fast, cheerful, and enthusiastic. Front desk people acted like they really enjoyed their work. Housekeeping staff were consistently polite and professional, and room service really put a cherry on the day.
January 26, 2013
Rated 5 out of 5 by EJ1944 This is a great hotel.
This hotel is great, the room was very spacious, close to restrurants, convention center and shopping. Very friendly and helpful staff. Rooms were very clean, nice decors in room and lobby. Will definitely return.
February 9, 2014
Rated 4 out of 5 by KayC Conference
Great Staff, wonderful facilities!
April 28, 2014
Rated 5 out of 5 by modernsage Great hotel in downtown
We had our room on the 23rd floor overlooking the downtown area & it was spectacular. The room was clean & fresh & the amenities were more than what we expected. A great stay for a great business conference. Highly recommend to stay here.
October 31, 2012
Rated 5 out of 5 by PastorTodd RCMA stay
Thanks to the staff at Sheraton Grand Sacramento! You made our stay enjoyable, comfortable and memorable. I did business and had fun during my time in your beautiful city and would love to return again sometime!
February 10, 2014
Rated 4 out of 5 by LM1950 Great Stay for Short Visit
Excellent staff. Great place to land for the one night. Never needed to leave for anything.
April 17, 2014
Rated 5 out of 5 by MR18 Sheraton Stay
I stay at the Sheraton on a regular basis when I am in Sacramento for business (at least once per month.) The hotel is clean, staff friendly and helpful and the room is comfortable including giving me a feeling of being safe and secure
January 18, 2013
Rated 5 out of 5 by RJ01Active Go Green
I appreciated the option to "go green" and opt out of room service to save water on unnecessary towel replacements, etc. The incentives were great and a way of standing behind your commitment to the environment. Thanks for the option.
August 19, 2013
Rated 1 out of 5 by Nothappyatall Terrible
Pretty awful. The web site crashed while booking, they didn't honor prepaid parking, internet had problems, and they didn't cleanu one day even after calling down. I had the King Suite and expected better, as the price was not cheap.
October 16, 2012
Rated 5 out of 5 by Curt GREAT Sheraton Hotel
This is a great Sheraton property and every aspect of my stay exceeded my expectations. Just steps from the convention center. As a Platinum SPG I received a suite upgrade - Sweet! I would return in a heartbeat.
February 2, 2014
Rated 4 out of 5 by PaulB Very clean
My stay at the Sheraton was very positive. Room was very clean. Internet was a bit pricey and found it difficult to log into the wifi on the business floor. Apart from that, it was quite an enjoyable stay in a convenient location.
March 4, 2013
Rated 5 out of 5 by ConfTraveler49 Nice hotel with comfortable, clean rooms
All of the staff (except a somewhat snooty bellboy) were very pleasant and helpful. The rooms were clean and the bed was very comfortable. The waiter at the restaurant provided great customer service and the food was very good.
June 12, 2013
Rated 5 out of 5 by Mog2 Great except water pressure and restaurant hours
Friendly staff, comfortable room. Only thing is I wish the water pressure in the shower were stronger and the Morgans restaurant hours longer. Wanted to eat there for dinner only to find they only open for breakfast
January 7, 2014
Rated 5 out of 5 by Con13 Conference
Hotel staff was wonderful- from bellman to check-in to restaurant, catering staff, and housekeeping, check-out, etc. Loved the window seat in the room. Everything we needed was provided. Conference facilities were very nice.
October 14, 2013
Rated 5 out of 5 by jenny Great nights sleep
My room 2202 was extremely quiet even though the hotel was sold out for the Unified Show. The bed and pillows were comfortable. I normally sleep terribly in hotels so was really pleased to sleep well both nights I was there.
February 1, 2013
Rated 5 out of 5 by Carl2011 Great Location, friendly and competent staff
I am a frequect guest. On this occasion I was once, again, greeted by a friendly and courteous staff who accomodated an early check-in. Our meeting rooms were well appointed and maintained. My stay was an absolute delight.
May 23, 2013
Rated 1 out of 5 by OneTimeGuest One Bad Experience
Most of the staff in the hotel far exceeded expectations (sales & catering, restaurant, housekeeping). The notable exception: front desk personnel. Superficially courteous, but inefficient and not able to resolve problems.
October 29, 2012
Rated 5 out of 5 by EJSgrandma70 Excellent Restaurant---Morgan's
Dinner at Morgan's was a treat! This is a first class restaurant with a creative menu, beautiful food presentations, and delicious cuisine. Service was also excellent. We look forward to other meals there on future visits.
September 13, 2012
Rated 5 out of 5 by Rachelyn1991 Amazing Experience
The hotel room was excellent, and the Staff was very friendly and accommodating to my needs. It was an amazing experience, that I hope to book with this hotel again soon in the future. Thank you for the amazing experience
September 2, 2013
Rated 4 out of 5 by PEM14 Nice Hotel
We enjoy our stay in your hotel. Since my wife and I are in our Senior years, we would have liked the parking access to be closer for drop off.
Otherwise, it was very good.
March 3, 2014
Rated 5 out of 5 by dallee Another quality stay!
Everything good...staff especially friendly and helpful.
April 17, 2014
Rated 5 out of 5 by PattyV the Sheraton Grand Sacramento is the Hotel to stay
From the time you step out of your vehicle to check-out the staff was wonderful. This hotel displays a history and modern look all in one. I have stayed here before and consider it my second home when in Sacramento.
October 31, 2012