Rated 5 out of 5 by MR18 Sheraton Stay
I stay at the Sheraton on a regular basis when I am in Sacramento for business (at least once per month.) The hotel is clean, staff friendly and helpful and the room is comfortable including giving me a feeling of being safe and secure
January 18, 2013
Rated 5 out of 5 by RJ01Active Go Green
I appreciated the option to "go green" and opt out of room service to save water on unnecessary towel replacements, etc. The incentives were great and a way of standing behind your commitment to the environment. Thanks for the option.
August 19, 2013
Rated 4 out of 5 by Emilyann Good experience
Hotel,was clean. Elavators were quick. Staff was friendly.
July 21, 2014
Rated 1 out of 5 by Nothappyatall Terrible
Pretty awful. The web site crashed while booking, they didn't honor prepaid parking, internet had problems, and they didn't cleanu one day even after calling down. I had the King Suite and expected better, as the price was not cheap.
October 16, 2012
Rated 4 out of 5 by PaulB Very clean
My stay at the Sheraton was very positive. Room was very clean. Internet was a bit pricey and found it difficult to log into the wifi on the business floor. Apart from that, it was quite an enjoyable stay in a convenient location.
March 4, 2013
Rated 5 out of 5 by ConfTraveler49 Nice hotel with comfortable, clean rooms
All of the staff (except a somewhat snooty bellboy) were very pleasant and helpful. The rooms were clean and the bed was very comfortable. The waiter at the restaurant provided great customer service and the food was very good.
June 12, 2013
Rated 5 out of 5 by Con13 Conference
Hotel staff was wonderful- from bellman to check-in to restaurant, catering staff, and housekeeping, check-out, etc. Loved the window seat in the room. Everything we needed was provided. Conference facilities were very nice.
October 14, 2013
Rated 5 out of 5 by jenny Great nights sleep
My room 2202 was extremely quiet even though the hotel was sold out for the Unified Show. The bed and pillows were comfortable. I normally sleep terribly in hotels so was really pleased to sleep well both nights I was there.
February 1, 2013
Rated 5 out of 5 by EJSgrandma70 Excellent Restaurant---Morgan's
Dinner at Morgan's was a treat! This is a first class restaurant with a creative menu, beautiful food presentations, and delicious cuisine. Service was also excellent. We look forward to other meals there on future visits.
September 13, 2012
Rated 1 out of 5 by OneTimeGuest One Bad Experience
Most of the staff in the hotel far exceeded expectations (sales & catering, restaurant, housekeeping). The notable exception: front desk personnel. Superficially courteous, but inefficient and not able to resolve problems.
October 29, 2012
Rated 5 out of 5 by Carl2011 Great Location, friendly and competent staff
I am a frequect guest. On this occasion I was once, again, greeted by a friendly and courteous staff who accomodated an early check-in. Our meeting rooms were well appointed and maintained. My stay was an absolute delight.
May 23, 2013
Rated 5 out of 5 by Rachelyn1991 Amazing Experience
The hotel room was excellent, and the Staff was very friendly and accommodating to my needs. It was an amazing experience, that I hope to book with this hotel again soon in the future. Thank you for the amazing experience
September 2, 2013
Rated 5 out of 5 by Dan2014 Great Hotel in the Heart of Sacramento!
I stayed at the Sheraton Grand Sacramento while attending a small professional conference that was also held in the hotel. The hotel staff were outstanding in every way, and the hotel was clean and comfortable.
March 11, 2014
Rated 5 out of 5 by Mog2 Great except water pressure and restaurant hours
Friendly staff, comfortable room. Only thing is I wish the water pressure in the shower were stronger and the Morgans restaurant hours longer. Wanted to eat there for dinner only to find they only open for breakfast
January 7, 2014
Rated 5 out of 5 by EJ1944 This is a great hotel.
This hotel is great, the room was very spacious, close to restrurants, convention center and shopping. Very friendly and helpful staff. Rooms were very clean, nice decors in room and lobby. Will definitely return.
February 9, 2014
Rated 5 out of 5 by PattyV the Sheraton Grand Sacramento is the Hotel to stay
From the time you step out of your vehicle to check-out the staff was wonderful. This hotel displays a history and modern look all in one. I have stayed here before and consider it my second home when in Sacramento.
October 31, 2012
Rated 5 out of 5 by PastorTodd RCMA stay
Thanks to the staff at Sheraton Grand Sacramento! You made our stay enjoyable, comfortable and memorable. I did business and had fun during my time in your beautiful city and would love to return again sometime!
February 10, 2014
Rated 5 out of 5 by Dream82 Simply Grand !
Thank you again for your outstanding service! We continue to return because of your personal touch!
Moreover, we love working with Gaby's and Michelle Q's and their well trained team of professionals!
August 22, 2012
Rated 3 out of 5 by Laconic313 Average Stay
The room was fine. It was not spectacular but o.k. I do wish that there were some vending machines for sodas.
June 30, 2014
Rated 5 out of 5 by Curt GREAT Sheraton Hotel
This is a great Sheraton property and every aspect of my stay exceeded my expectations. Just steps from the convention center. As a Platinum SPG I received a suite upgrade - Sweet! I would return in a heartbeat.
February 2, 2014
Rated 4 out of 5 by Kelly1210 Workout
The workout room had a lot of options which was nice, the one thing missing was a chin up bar though.
July 3, 2014
Rated 5 out of 5 by CACitrusguy Always pleased
the staff upon arriving at the hotel always make you feel special as they greet you at the valet, bell man or front desk depending upon arrival needs. The rooms are large and comfortable.
May 7, 2014
Rated 5 out of 5 by Julie56 Great experience
I had a beautiful view from a corner room. There were windows on two sides of the room. The beds were SO comfortable and I slept very well. Food was delicious. Staff very friendly and responsive. Great experience.
September 9, 2013
Rated 5 out of 5 by HolidayTraveler2012 Excellent stay, perfect for occasion
Hotel was very well kept, and clean. Bar service was prompt and staff were attentive and courteous. Room was comfortable. All staff were great, but Dominic was extra accomodating and went above and beyond for us.
December 21, 2012
Rated 5 out of 5 by Rice2013 Nice Surpise!
I have recently made several trips to Sacramento and I have stayed at a number of hotels. This without a doubt is my new favorite. The location, the facility and most important - The People made the difference.
August 5, 2013
Rated 4 out of 5 by Dolphin I love the comforts of the 25th and 26th floors
During winter it would be great if the pool had a cover that allowed for more comfortable swimming. Great, friendly staff on the 26th floor where am and pm food and beverages are available. Bedding is superb.
January 21, 2013
Rated 5 out of 5 by JJAR Staff
The staff was very pleasant and acommadating. I had arrived early and the front desk staff was able to set me up in a room early. The room was excellent and the staff ensured my stay was pleasant. Thank you
June 3, 2013
Rated 4 out of 5 by DoctorX53 A great experience!
Staff were courteous and helpful. Rooms were clean. Fitness Room is well-equipped. All this for less than $100 (before taxes) on a weekday in a central location in a capital city.
Hard to beat all that...
December 17, 2012
Rated 5 out of 5 by Anita User friendly
Leave car with valet, easy check in tho busy, loved window seat and view of sacramento at night from my room and as a woman dining alone, the bar area, food and drink and staff = comfortable zone.
May 6, 2013
Rated 3 out of 5 by Camd Nice location
Front desk and support staff are great. Reservations has many issues, we were unable to correct a reservation online no response from center and were charged for a night that we did not stay.
April 8, 2014