Rated 5 out of 5 by sandram NAMM Show!
Great stay. Lovely room, very comfortable. Staff was very friendly and accommodating. Close to Convention Centre and Disney attractions, Molly's restaurant was great for breakfast. Will be back!!
January 27, 2014
Rated 5 out of 5 by NanC123 Extraordinary service and comfort
This hotel exceeded my expectations in the responsiveness and friendliness of the staff, the comfort of my room, and the accuracy and promptness of the amenities such as the wonderful room service.
December 16, 2013
Rated 4 out of 5 by happymomma Family Disneyland vacation
A short walk to Disneyland with the kids. Have the two queen bed room and brought our pak-n-play. Room was a little tight with 2 strollers, but it worked. Staff were awesome and very accomodating.
December 21, 2012
Rated 5 out of 5 by readytogo Club lounge
The ladies that run the lounge were super nice, and did everything they could to make
our stay nice. The maids and men that helped
them were just great, they always had
a smile on their face.
December 8, 2013
Rated 4 out of 5 by Sage37 business use
centrally located to freeways and quite places to meet within the hotel for meetings.
Wall paper separating from wall in bathroom #1111. Poor lighting in bathroom and area outside the closet.
May 8, 2013
Rated 5 out of 5 by TerriB86 Sheraton was great on everything!!
Rooms were very comfortable and the staff was excellent! We loved being on the Club Floor. Only problem we had at all was issues with the WiFi and their support through AT&T was excellent.
August 19, 2012
Rated 5 out of 5 by Dan383 Friendly, helpful staff
Our stay was overall very pleasant and made even more enjoyable with all interactions with staff. All of our requests were met with a "can do" attitude.
April 13, 2014
Rated 4 out of 5 by Bob38 Great club floor experience
The happy "hour" on the club floor is one of the best at SPG hotels in southern California.
May 22, 2014
Rated 2 out of 5 by MinaM Never received the item I left at the hotel
We spent 1 night here (2 adults, 2 kids) for a Disneyland trip. Convenient location in that case. At check in there was no mention of SPG membership, no separate line, etc. Room was standard 2 queen beds. No frills. Clean and fairly comfy. Problem for me: customer service! We left a pair of brand new children's shoes there. I called a total of 4 times and ultimately told I would get them in the mail. Details: first call, spoke to Christina. Took my info and info on lost item and our room # etc. Said she would call back. Never did. Called back 2 days later. Another lady: "let me check". Hold for a few minutes. "we have to call you back". Didn't get a call back. Later that day I called back. This time Christina: "item was found. Come pick it up". I told her I live 2 hours away; what are my options? No answer. Basically I have to arrange something. She said "go to front desk and ask for head of housekeeping Christina". I actually tried to find someone that was going to DL, to pick it up for me! No luck...was talking to a friend that worked in the hotel industry. She said it was strange that they didn't just mail it to me. TOld me to call and speak to manager. I called back (2 days after last time). Spoke to the manager (David? can't remember his name now). He said it was "odd" that I was told I had to come pick it up and that they would "of course" mail it to me "no problem". He took my information/ address. That was 3 weeks ago. Never received anything from them! I know when I am being ignored and this was clearly the case. I am just glad we didn't leave something important like a passport or something!
July 12, 2014
Rated 5 out of 5 by Lou55 The staff were friendly and helpful
When checking in the staff member was very courteous and welcoming. I mentioned something about fireworks and he gave me a room where I could view them.
April 10, 2014
Rated 5 out of 5 by EL67 Great hotel and really close to Disneyland
This was our first time staying here and we will definitely stay here again. The only problem was the size of the bathroom area. Too small if more then 2 people are trying to get ready.
April 12, 2012
Rated 4 out of 5 by SPGMember84 Great View Pool/City
Concierge and Guest Services were very kind and accommodating, elevators a little slow during high volume periods. Overall I recommend this stay for family or business, comfy nights!
June 13, 2013
Rated 5 out of 5 by IPSSA This hotel has great features
We just finished a extended weekend conference here, everything was as needed. Great staff.
We have already scheduled our annual conference meeting here for January/February 2014
November 5, 2013
Rated 5 out of 5 by Robottwins69 SPG RECOGNITION
The SPG Recognition is fantastic and we enjoy the service and warm welcome from the front desk staff. The hotel is clean and the rooms along with pool view give a resort feel!
May 27, 2013
Rated 4 out of 5 by andy14 Nice property, close to Disney
Pretty cool hotel. I was here with my partner and we both loved the place. We tend to stay at other hotels, but we are much more likely to stay here again in the future.
January 20, 2014
Rated 4 out of 5 by smdemasi Good weekender
Good facility location and not as kid dominated vs other Disney locations. Little frustrated w/ the "shuttle" to SNA, didn't think it was going to be such a cattle call.
June 10, 2013
Rated 5 out of 5 by BobBldr Great environment, friendly and qualified staff. ..
We have visited many Sheraton's this rates as one of the best in my opinion. The staff is very friendly and qualified. The facility is immaculate. Three thumbs up :) !
November 18, 2013
Rated 5 out of 5 by cwharveyaud Comfortable and convenient
The hotel was very comfortable, clean, quiet and conveniently located close to Disney Land and the Anaheim convention center. The staff were friendly and accommodating.
April 8, 2013
Rated 5 out of 5 by Esther Truly enjoyed my stay!
Everyone at the Sheraton were friendly and helpful. It's location was ideal. The rooms were spacious and clean. I was able to rest and enjoy each moment during my stay.
February 26, 2013
Rated 5 out of 5 by vegasg Closet in Handicap room
I could not really use the closet to hang my clothes!!! To much other stuff put in there too
safe & Ironing board took away from the small closet space available.
September 2, 2013
Rated 4 out of 5 by Scottedina Great Location Near Disney
The location was great, many restaurants and stores near by plus the Disney Parks are close. No upgrade but the rooms were nice and clean. Nice outdoor pool area.
August 3, 2012
Rated 4 out of 5 by David099 Pool Staff were great!
I had a conference in Anaheim and would spend my lunch hour at the pool, where the staff were amazing at taking orders and bringing food out as you lounge.
December 18, 2013
Rated 2 out of 5 by kdg77 Nasty Shower
The shower drain was incapable of draining and I stood in 1 inch of water for the entire shower. The shower head was also anemic (beyond just a water saver).
January 18, 2013
Rated 1 out of 5 by tiger007 This hotel is less than average of expectation
I had four rooms with two days at this hotel , and service is no good as it shall be ,I think ! Wrong parking charge , need to ask for bath material etc .,
September 9, 2013
Rated 5 out of 5 by boston77 Great Hotel
Nice Hotel ...great location for Disney and very clean....food is decent especially the little breakfast canteen.....much less than the average Sheraton
April 10, 2013
Rated 5 out of 5 by Golac Great Staff!
Friendly staff & accommodating!
Easy access to restaurants, pool and parking!
Housekeeping is GREAT!!!!! ...and THAT's important to me!
December 17, 2012
Rated 5 out of 5 by Path57 Beautiful Hotel
Beautiful hotel located within walking distance of the Anaheim Convention Center. Great amenities and good restaurants. Very enjoyable stay. Thank you.
August 30, 2012
Rated 5 out of 5 by ardianma The best hotel up to date
I had one of the most pleasant experiences. Your hotel deserves an A+. Everything from staffing to room service to cleanliness was above expectations.
March 9, 2013
Rated 5 out of 5 by Cosmo55 Great location and pool area
We made last minute plans to go to Disneyland and were lucky enough to get a room at ther Sheraton. Great location and the pool area was wonderful.
August 13, 2012
Rated 4 out of 5 by Maui20 Family friendly hotel
Overall hotel is perfect, only complaint is the pool is too cold. Stayed before and same issue, was hoping it had been fixed but unfortunately not.
June 17, 2013