Rated 3.3 out of 5 by 648
Rated 5 out of 5 by Bloomsberry Week Stay 5 stars
Good club room
Good room upgrade
Close by pubs & sights ect.
Rated 5 out of 5 by Jayhawk52 Perfect Stay in Philly
Who knew that a somewhat corporate looking downtown hotel could be such a fun, convenient and pleasant place to stay. From the stellar room to the view from the big fitness center, to the kindness of the hotel's cleaning staff and front desk, this dispelled any stereotypes that "brotherly" (or "sisterly" love) wasn't alive and well in downtown Philly!
Rated 5 out of 5 by MisterAK This hotel provides outstanding all round experience and value
The Sheraton Downtown Philadelphia has been my home away from home 5 days a week for many months. Aside from the great location, i like the friendliness of the staff that begins upon arrival at check-in and lasts until I check out. The hotel has a great gym facility and pool. I always take advantage of the hotel's Green Program that gives you points or vouchers for each day you forego unnecessary and wasteful daily room cleaning service. I like the fact that because this Sheraton is very popular, one is likely to meet an eclectic mix of people, ranging from sports team members to nerdy scientists to teachers union members. Rooms are clean and very comfortable though some would benefit from new carpeting. The Concierge Lounge is one of the best I have experienced. All in all, I am very happy with this hotel and would recommend it to anyone.
Rated 5 out of 5 by PW982 Great Staff
We had a wonderful stay at the Sheraton this weekend. Beds are extremely comfy. The service was awesome. From the bellmen who hailed our cabs, to Nicole and Peter whose outstanding service in the lounge was appreciated, to Mary who took care of our concierge needs! These wonderful people helped to make our stay spectacular.
Rated 5 out of 5 by colin5 Jason at front desk
Jason is Excellent! He gave us top notch service. Because of him we will be back. Very helpful kind and caring. He took the time to explain everything in detail.
Rated 5 out of 5 by Gemini20 The staff at this hotel were friendly
I am a resident of Philadelphia and had a teacher's conference to attend. I decided to treat myself to an overnight stay and glad it did. What I noticed throughout my stay was how friendly and accommodating the staff was. No matter where I was whether elevator or walking the halls..they always greeted me with a hello and a smile. They made me feel welcomed and that was what will bring me back. THe only complaint I had was the food at the luncheon but not sure if that was what conference provided or the PFT conference had outsourced?? Anyway, I would come back if just for another weekend get-a-way.
Rated 5 out of 5 by Purrkins Staff was very helpful
I really enjoyed my stay in Philadelphia because of the staff and my room in the hotel. when I had a problem with the constant sound of music from the room next door (which wasn't that loud just annoying when trying to sleep) the assistant manager fix it right away and gave me a coupon for breakfast for my inconvenience.
Rated 5 out of 5 by JillyVa Great staff!
I thoroughly enjoy staying at your hotel. One of your managers, Peter, is EXCELLENT! Personable, helpful, friendly - I can't say enough about him! Although I was disappointed that the concierge lounge only offered breakfast on weekends, Elsie Riddick (I think was her last name) was also EXCELLENT. She was helpful and when a coffee situation needed fixing - she fixed it! Thank you to both of these employees for making me smile and being so kind!