Rated 5 out of 5 by NorthCarolina1 Good hotel and exceptional staff
I like Sheraton as a chain. This hotel in particular had an excellent location and decoration.
Even more satisfying was attentiveness of staff and the manager in charge.
I will like to come stay here again when in San Francisco.
January 24, 2013
Rated 4 out of 5 by BrokerGal Love this location! Walking distance to the warf and shopping.
Very comfortable and relaxed at this hotel. We have stayed here many times and its our favorite location for the price. The outdoor fire pits are wonderful for anytime gathering and social meetings.
July 1, 2013
Rated 5 out of 5 by boomersooner this hotel was a great place
Reading the reviews before our trip help relax me because the negatives posted were items that did not effect my decision like parking fee,wifi, and expensive breakfast. The location was good and the staff were all very helpful.
October 17, 2012
Rated 5 out of 5 by RhandDh Great motel Great location
The motel was clean and comfortable. We were in San Francisco for vacation and the proximity to Fisherman's Wharf was great! Just a block and a half from many great attractions. Staff was friendly and concierge was very helpful.
September 12, 2012
Rated 3 out of 5 by JetsetterK Good location for Fisherman's Wharf area
Nice, clean spacious rooms though the bathroom/toilet was surprising small, a little outdated and somewhat out of place compared to the rest of the room.
Good service, facilities. Excellent location for Fishermans Wharf area.
January 21, 2013
Rated 3 out of 5 by cdcough Great location
Beautiful location but tiny rooms. The layout is odd as well. Not to mention there was much more than acceptable noise levels. I might give it another try but since there are so many hotels in Fisherman's Warf, probably not.
February 25, 2013
Rated 4 out of 5 by ETNP Great Service
The hotel employees were very friendly and definitely made the experience better. However, the continental breakfast was way too expensive per person for mediocre food.
July 23, 2013
Rated 2 out of 5 by WineAdvisoryGroup Needs an Overhaul... OK at Best
The only reason to stay here is if you need a Starwood hotel, want to be in the Fisherman's Wharf area, don't have high expectations and can get a really good rate. This place is in major need of an overhaul.
April 17, 2013
Rated 4 out of 5 by Dan123 Good Location, Parking Issues
Hotel convenient, and staff was excellent.
The room was clean and comfortable.
Parking is very expensive and guest must get a 2nd validation to get out of garage. SPG should fix this. My advice, park elsewhere.
January 2, 2012
Rated 4 out of 5 by NickSD Excellent Value
I have to stay in hotels every week in San Francisco. This Sheraton always has a very good room price compared to other hotels in the city. My Platinum status always gets me a nice upgrade to a top floor room
March 13, 2013
Rated 3 out of 5 by dgold needs improvement
In previous many visits room would have an easychair and/or sofa. neither were available.
I sometimes need a chair/sofa for sleep.
Robes were usually provided Gold SPG members automatically. none were provided.
September 6, 2012
Rated 4 out of 5 by Casey4 Location, Location, Location!
The location was perfect! Within walking distance of Fisherman's Wharf, Pier 39, and public transportation to AT&T Park, the Ferry Building, and the Explorotarium.
July 14, 2013
Rated 5 out of 5 by 1BizTraveler Nice, clean rooms, friendly staff
This hotel is the nicest in its price range in Fisherman's Wharf. It's within close walking distance to dining and entertainment. The hotel has been recently renovated! Nice decor. Friendly staff. Great hotel.
August 30, 2012
Rated 2 out of 5 by Platinum Fitness Center
Needs a lot of work. No area to stretch. Too few machines for the number of guests. Had to wait 30 minutes to get on a machine. Several machines were broken. I would not return to this hotel because of this.
February 28, 2013
Rated 4 out of 5 by Renee50 Great location!
Everyone was helpful especially concierge! I love the outdoor fire pits. It would be nice if they have free Internet access at least for Starwood guests and a room with better view if u r Starwood guest.
August 10, 2012
Rated 3 out of 5 by dgold Problems
Overall the hotel is very good. Some problems do exist. Bathroom shelf space is very limited. An easy chair would be desireable. Tv programming would be improved by adding MSNBC and the comedy channel.
January 15, 2013
Rated 2 out of 5 by Hunymooners76 Honeymooners
The hotel was very noisey and bedding was not clean. You should offer your guests free wifi $15 per day is the most expensive I've ever run across!
July 17, 2013
Rated 4 out of 5 by Tahoe1 Great Location
Has a great location to wharf and Marina. Only problem is parking. It is expensive and away from the hotel. The rooms are very nice and comfortable...but the bathroom and sink area are very small.
February 20, 2013
Rated 5 out of 5 by Shane14 Loction
Great, walk to wharf , pier 39, embracadero, tour buses. Mini vacation
August 18, 2013
Rated 4 out of 5 by Puddy Free Internet
I wish you provided free Internet in your rooms for leisure pleasure. We would have liked to retire in our room and play games on the iPad and not sit in the lobby at night
June 9, 2013
Rated 3 out of 5 by Hockeygoon99 Great location, dated facility
Hotel is in major need of renovation, updating. Hallways are old and worn. Rooms are dated.
The location is great, for tourists, but I'd most likely stay at a different SPG hotel next time.
February 20, 2013
Rated 5 out of 5 by bp12 Great Staff
The best thing about our stay was the extremely courteous, helpful and patient staff. I travel frequently, and I cannot remember another trip where the staff were as helpful and courteous.
August 30, 2012
Rated 3 out of 5 by Lisalo7 Great stay but disappointing assistance.
This hotel is very cozy and so centralized to the Wharf area. It was in walking distance to everything. The room was comfortable for 2 people. Do NOT ask for assistance for transportation.
September 11, 2012
Rated 4 out of 5 by Lex57 Our stay
We spent 3 nights in this hotel, and we liked it very much. Nice room, good Staff service and close to the beach
July 30, 2013
Rated 4 out of 5 by beharfamily2012 Great location for the right price
Rooms are comfortable but beds are small - only 2 doubles for 2 adults/2 kids so a bit cramped. Parking is completely overpriced but you can find good parking near and around for less.
January 3, 2013
Rated 4 out of 5 by jan37 wonderful staff
Hotel was Clean and comfortable.
Staff was friendly and helpful.
The location is fantastic, but we felt the hotel points were higher than necessary and parking was VERY overpriced.
October 10, 2012
Rated 3 out of 5 by Bjr1949 Good side/bad side
Do not accept a room that faces Mason. Rooms on first floor have no privacy and are very noisy. Stay In the main building. Nice fitness center, two cardio machines not working.
March 20, 2013
Rated 4 out of 5 by kevicurn Fabulous View
Visisted for our Anniversary, treated ike royalty!
Front desk, support staff very responsive and attentive;
only c/o was tub/shower too small for couple and bed/pillows too soft
February 16, 2013
Rated 2 out of 5 by Rene46 Much noise from the street
much noise from the street from am. 4.00
Its not like a hotel more like at Hostel
August 6, 2013
Rated 4 out of 5 by Gigi80 Gigi80
It was noisy. We were in end unit.
August 19, 2013