Rated 3 out of 5 by SherSher Great Location to the Ranger Stadium
hotel is great walking Distance to the Ranger Stadium. The only thing we were not happy about was that beds. They were not that comfortable
July 1, 2013
Rated 5 out of 5 by Michman great service
I travel extesnisvely and this hotel had one of the most friendly staffs I have seen. The location was great and the amenities we top notch
September 5, 2012
Rated 3 out of 5 by ctkelley75 worst sheraton hotel i have ever stayed at
I was right next to the elevators and i could hear them all night long
Heat did not work in room
January 28, 2013
Rated 5 out of 5 by AstroVinh Excellent all around
Mark, the front desk manager went out of his way to make my stay enjoyable. The shuttle drivers were very punctual and friendly!
January 27, 2013
Rated 3 out of 5 by Nickname11 Nickname11
Sink and bathub backed up on each use. Cordless phone did not work. AC was set at 60 degrees to maintain a comfortable level.
September 16, 2013
Rated 3 out of 5 by Yoyo1233 Sheraton Arlington
Poor food quality and service at hotel restaurant. Overall attitude of staff was lacking, didn't feel welcome.
December 17, 2013
Rated 3 out of 5 by thiagem needs a little help
the room was not vacumed i had to ask cleaning person to do it for me. there were bugs i got bit and spider in bathrooms
March 20, 2013
Rated 4 out of 5 by CAWR00 This hotel has great features
The pool is great place to relax and let the kids in joy themselves. The staff was very nice and enjoyable to talk to.
August 27, 2012
Rated 4 out of 5 by Cowboys Nice hotel close to everything
This hotel was very nice, it is close to most all attractions in Arlington. Has lots of good places to eat also.
December 6, 2012
Rated 5 out of 5 by dave13579 excellent
I have found the hotel to exceed my needs and that of my organization. Great job.
January 20, 2014
Rated 5 out of 5 by Elaine29 Excellent location
the location, friendliness of staff and amenities were excellent. The breakfast was an excellent value.
October 23, 2012
Rated 5 out of 5 by GP69 Pretty good hotel
I have to thank Samantha for solving my previous SPG points problem and serving as a perfect hostess.
June 25, 2012
Rated 5 out of 5 by junior05 this hotel has great features
this hotel is very clean, the service was very good. felt very comftable, enjoyed the atmasphere.
February 12, 2013
Rated 1 out of 5 by bup13 The front desk individuals were as rude as they could be
I would never recommend this hotel for another conference. Or even on personal business.
November 19, 2013
Rated 5 out of 5 by 1no2012 Nothing Missing
My stay was as comfortable as could be.
Bathroom amenities the best I have seen in many hotels.
October 6, 2012
Rated 5 out of 5 by Cowboys12 The staff was wonderful
The stay was wonderful ! Convenient location, and a GREAT nights rest. The beds are awesome !!
December 26, 2012
Rated 5 out of 5 by PopeJoebob Extra Mile
Whenever we made a special request, the staff was eager to help and fulfill that request.
August 15, 2012
Rated 3 out of 5 by TV73 needs wifi in rooms
It was really inconvenient not having wifi in the rooms! that ws a major downfall to me.
June 11, 2013
Rated 4 out of 5 by mae54 This hotel was clean and the service is great.
We went up for the week-end and the hotel was easy to get to and we enjoyed our stay.
October 23, 2012
Rated 4 out of 5 by Jenn0418 Excellent Hotel
Room service was a bit slow for my liking, but overall, this hotel is a MUST visit.
April 8, 2013
Rated 3 out of 5 by JackConcern Room Comfort
Furniture is lacking, needs updating, seating worn and comfort was not good.
October 8, 2013
Rated 5 out of 5 by Hotelguest45 Satisfied guest
We appreciate the quality of the hotel and that we can bring our small dog.
August 13, 2012
Rated 5 out of 5 by smh1968 Staff was excellant
The staff was very helpful and eager to help. Kelli and Joey were very nice
September 4, 2012
Rated 1 out of 5 by RangerFan19 Wedding Weekend
This Sheraton was chosen because it is within walking distance to Ranger Ballpark where we had my daughter's wedding reception. First impression of the hotel is nice, but our experience went downhill quickly. We had committed to 10 rooms for each of 2 nights for the wedding party and family. Instead of making me feel welcomed, I was advised at check-in that my 3 night stay in 2 of the rooms had been divided into 3 separate reservations and my credit card would be pre-authorized for the cost of the room plus a $75 deposit on EACH RESERVATION for "incidentals". This is my daughter's wedding weekend and I was not going to make a scene, but I certainly did not appreciate this surprise. I did not have any incidentals and at check out I asked for a receipt to confirm my room charges. The receipts appear accurate, but now I find that Sheraton has charged me twice for my Saturday night stay on both rooms. A week later and I am still waiting for a correction.
As far as the room is concerned, I was not impressed:
• Standard King room felt small
• Bed was too firm
• Bathroom small with paint peeling from the ceiling
• No outlets near the bed
• Would have liked a mini refrigerator in the room
• No wireless internet access
September 12, 2013
Rated 4 out of 5 by boclutch24 Hotel Strenghts
This Hotel is well equiped and very comfortable and met my expectations.
July 3, 2013
Rated 4 out of 5 by ebjaml company meeting
great set-up for meeting facilities
January 16, 2014
Rated 3 out of 5 by jlah Nice hotel but a few problems.
The hotel was nice, but it the elevators were not up to my expectations. I ended up using the stairs more often than the elevator. They were slow, and only two worked at times. It was a crowded hotel because of the Rangers game, which was expected, but the elevators weren't up to meet the needs of all the people. The pool area was nice, but not being able to take a cooler of food and drinks out there is a bit ridiculous. We did it anyway, and no one said anything to us, but the cafe wasn't open when we had our fruit and bread out there. Kids drinks were all we had in our coolers as well. They want you to buy alcohol from them...which I understand but it you don't open up 'til 2...we aren't waiting around. The rooms weren't cool enough, the humidity was making me stick to my sheets and pillows, even with the thermostat at 60. The staff there were great but my phone conversations with some of them were very unpleasant. The great part about the hotel was the shallow pool for kids, plus it was a great outdoor area, and the closeness to the stadium. But if you are going to stay, try to get a lower level, because the stairs will be your friend if they don't get the elevators working to a standard I would expect them to be.
May 21, 2013
Rated 5 out of 5 by JGH79 Excellent Stay
The Sheraton Arlington provided an exceptional visit to DFW.
January 6, 2013
Rated 4 out of 5 by fredthegoat22 impressive
family of 4 - we stayed here 3 nights. All was just great.
August 6, 2013
Rated 5 out of 5 by delma50 the hotel is in a great location
we have stayed here for the past 3 years it is awesome ,
November 2, 2012