Rated 5 out of 5 by Patti007 Wonderful Experience
My family and I had a lovely time at the Sheraton Park hotel! Staff was curious and helpful. We will be back!!!
August 20, 2013
Rated 4 out of 5 by bk91 Anaheim Sheraton
Nice hotel, club level amenities and staff responsive and friendly; close to Disney and convention center.
October 13, 2013
Rated 5 out of 5 by tkdausend NICE!
The front desk clerk was very friendly and kind; even at 10pm. The room was nice, clean and comfortable.
October 3, 2013
Rated 5 out of 5 by Kelly58 Excellent
I love staying at the Sheraton. It's the only hotel I will stay at. Thank you for being so wonderful!
December 14, 2012
Rated 5 out of 5 by Donnah69 Great Staff and Convient
Staff was very nice and accomodating!
January 28, 2014
Rated 5 out of 5 by Rox311 Perfect
Great location when you have multiple meetings at the Anaheim Convention Center. A five minute walk.
September 14, 2012
Rated 5 out of 5 by Happyplace12 Great hotel
We have stayed at this hotel each time we visit disneyland. We feel like part of the Sheraton family
November 15, 2012
Rated 5 out of 5 by Elaquitaine Wonderful staff
This hotel is situated so well for both the Anaheim Convention Center and the Disneyland Resort.
August 14, 2013
Rated 5 out of 5 by anthony41 Grand Daughters Dance Competetion
The hotel is in an excellent location and the staff was excellent at the front desk and the Club
July 21, 2013
Rated 5 out of 5 by Tiki Location
Hotel is situated right next to the Anaheim convention center. Easy walk. Room very comfortable.
June 23, 2013
Rated 5 out of 5 by jenyanity Great Location, nice staff
The hotel was in a great location and the staff was wonderful. Will definately stay there again!
January 29, 2013
Rated 5 out of 5 by Don2013 Outstanding hotel, staff, and location!
We had two adjoining Club Level Rooms and the rooms, service, and Club Lounge were excellent.
July 31, 2013
Rated 4 out of 5 by K2013 Overall a good stay
I find it hard to believe that you have to pay for internet access anywhere this day of age!
July 22, 2013
Rated 4 out of 5 by morenod666 great stay
great staff, outstanding at always having my room ready not matter what time i get there.
September 16, 2013
Rated 1 out of 5 by Patasse bad service
Just bad service. I had to call several times to get basic room service such as cleaning.
August 18, 2013
Rated 4 out of 5 by ambrose1 Sheraton Anaheim
Hotel has great access, amenities, and overall atmosphere. It serves its purpose well.
August 12, 2013
Rated 5 out of 5 by Scott214 Great location for Disneyland
Walking distance to Disneyland and restaurants
January 9, 2014
Rated 5 out of 5 by RICHARD44C GREAT DISNEYLAND VIEW
WE COME TO THIS HOTEL BECASUE IT HAS THE BEST VIEW OF THE DISNEYLAND FIREWORKS SHOW
October 3, 2012
Rated 2 out of 5 by Clair Average needs upgrading
Walls dirty , needs upgrading , no heat and paid for Disney View not much to see.
February 6, 2013
Rated 5 out of 5 by Faraht Close to Disney land
Walking distance to Disney great rooms and good breakfast at Molly's cafe
October 29, 2013
Rated 5 out of 5 by Holger2804 Service
Very excellent service in the hotel. Staff is very friendly and helpful.
April 10, 2013
Rated 5 out of 5 by Muppetlvr Disney-like Service!!!
I absolutely love this hotel. Especially the service in the Club Lounge!
March 2, 2013
Rated 3 out of 5 by JJ1234 disappointing stay
I have stayed at this hotel in the past with my family. The convenience to Disneyland, and the amazing club lounge benefits are what keeps us coming back. We have generally had a pleasant stay in the past, however, we were very disappointed this time around. The air in our room wasn't working so our family slept horribly. My 20-month old, and my 3.5 year-old were up at 5am the first night. That morning, we had a busy schedule and left our hotel at 8am and didn't come back until 2pm for my kids' nap time. Our room was never cleaned, and we received a phone call at 4pm (which woke my kids up from nap) and were notified that our room will not be cleaned because housekeeping services end at 4pm. I left a message with the manager that evening and never heard back. Someone came to look at our air and supposedly fixed it, but our room was always too warm and never cooled down. We didn't sleep very well for the 5-nights we stayed. I know we could've moved rooms, but we were so busy during the day that the thought of having to pack up all of our things in the evening, which was a lot bc of my young children, didn't seem worth it. I would've expected the manager to have contacted me and overall, we were just disappointed.
February 28, 2013
Rated 5 out of 5 by HospitalityQueen satisified
I was happy with this hotel and hotel staff. Friendly and helpful.
March 8, 2013
Rated 5 out of 5 by TheTravilingFamily All what you want and more
Great experience, you will not be disappointed … Simply the best
December 26, 2012
Rated 5 out of 5 by iLoveTokyo143 good service
ms alma from front desk was very helpful.excellent service
January 23, 2013
Rated 5 out of 5 by Rider3 Great location
Great location for business adn pleasure; friendly staff.
August 4, 2013
Rated 5 out of 5 by Cookie8 Love this hotel
Very clean and great location! Beautiful pool area!
July 6, 2013
Rated 3 out of 5 by Chris921 Expectations not met
Due to great reviews, my family decided to stay here to attend a funeral. I was glad that they held my room even though I checked in at 9pm. Rooms were clean and staff were great. No complaints there.
When I called the front desk to say that the bathroom fan didn't work, the person had the audacity to tell me that fans are silent running fans. Please! I know the difference and can hear the difference! At least all four showers helped to keep the humidity up.
Next, I opted to get free wireless access for being a Gold level. Big mistake. Sheraton uses AT&T internet connection. I could not log onto the wireless network because anybody with AT&T phones had free access. I was up till 2am, and I still couldn't log on. I tried the iPad, laptop, my iPhone, my wife's Android phone, none. Front desk said wireless was up and running fine. All three nights i was there, i could not log on. I wonder how many people called about wireless connection problems and how many it takes for them to say that something is wrong?
Finally, parking is tight. I was there from Thurs through Sunday and opted for Self Parking. I consistently came after 9PM each night and barely found parking, one or two spaces left. I hate to imagine what it would be like during summer or high occupancy days.
I recommend with the following caveats. Don't get wireless, park early and check the bathroom fans before settling in.
February 24, 2014
Rated 5 out of 5 by cheermom62 Great hotel
Everything was great including the views of Disneyland and the fireworks I wasn't disappointed with the hotel. I wish that I was able to take advantage of the pool and Jacuzzi they look inviting and I could see them from my room deck. There were only 2 minor complaints. The hotel and rooms are non smoking but our room had previously been a smoking room so it did smell like old cigarettes I used my travel febreeze and opened the sliding glass door so it wasn't too bad, plus they had changed our room to a king from 2 queens upon my request when we checked in so I was happy to get a king room on a crowded, event filled weekend. When I got my bill there was an internet room fee charge for $9.95 and drinks and a tip for $25 on my bill as well. The front desk took the internet charge off the bill without any problems. I thought they had also taken the bar bill off but I didn't read the new bill I just assumed it had been taken off as well so when I looked at it a few hours later I saw that it hadn't been removed I went back to the front desk and they took it off without any problems or questions I was glad that I was still in town to be able to fix it in person. I wish there was someway that the hotel(s) could verify the room number and name of the guest(s) or your credit card is on your room key so that it can be swiped at the restaurant or bar so that the hotel doesn't have to eat the bill, it's great that they remove the charges based on the honesty policy, but there is dishonest people who will say that the charges aren't theirs or they put someone else's room number on the bill. This hotel has the best view of Disneyland, California Adventure and the fireworks outside of the park and park hotels. I would stay here again just for that
April 2, 2014