Sheraton Norfolk Waterside Hotel

  • 777 Waterside Drive
  • Norfolk,
  • Virginie
  • 23510
  • États-Unis
  • Carte

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Rated 3.7 out of 5 by 484 reviewers.
Rated 4 out of 5 by Customer service Sheraton has the most friendly, happy employees I have seen in a long time. Thanks for such a wonderful customer service experience December 15, 2013
Rated 1 out of 5 by Poor Staff at front desk no training Have stayed at this hotel twice, both times issues with front desk not knowing the job they do and being told incorrect information and charged double!!! April 20, 2013
Rated 5 out of 5 by Location Location Location The location and the weather together with helpful staff and a good meeting layout combined to provide us excellent support for our meeting. Thank you, September 17, 2012
Rated 5 out of 5 by Jan 2013 I stay at this location, all of the associates i encounter are very professional and helpful, the location is located for easy access to my job sites. January 25, 2013
Rated 5 out of 5 by Excellent servIce, great staff Even through rooms are beginning to look a little worn around the edges, the service and staff are excellent. I would definitely stay here again! September 17, 2012
Rated 3 out of 5 by hotel doesn't recognize gold members Check in took a long time although no one else was in line. I'm a gold member and I wasn't offered any perks like a free drink or extra points. June 15, 2013
Rated 5 out of 5 by Sheraton Waterside Perfect location to be able to walk to places to visit and eat..Lovely. We had our dog with us so were delighted to know it was pet friendly.. September 5, 2012
Rated 4 out of 5 by This hotel is very nice! this Sheraton in Norfolk met the needs of our convention stay nicely; i only wish our women's meetings could be held in the same location! January 17, 2013
Rated 4 out of 5 by family with children we had a nice room very clean .The service was good and the complimentary breakfast was good. Only point is to have more touristic info. August 13, 2013
Rated 3 out of 5 by This hotel needs a facelift We were greatly disappointed with the bathroom that was in our room 436. The decor appears to be 70's, no refrig in room,closet small. September 2, 2013
Rated 3 out of 5 by Mediocre hotel The hotel was just okay. The tub drain didn't work and the room was nothing special. The staff was fine. Overall it was just average. September 12, 2013
Rated 3 out of 5 by disgruntled guest requested to be put as far away from a room that allowed pets, and was placed right across the hall from a room with a barking dog. September 3, 2013
Rated 4 out of 5 by Short but good stay The staff here did everything they could, plus more, to make sure we had everything we needed! Thank you for going above and beyond!! May 7, 2013
Rated 4 out of 5 by miss Very enjoyable stay. One down side guest next door playing or listening to instrumental music after my meeting Thursday and Friday. May 26, 2013
Rated 3 out of 5 by Somewhat Disappointed I was unable to access the internet in the business center, and there was a noise like a toilet constantly running behind my wall. June 27, 2013
Rated 5 out of 5 by Room Amenities Room amenities were very pleasant, parking was convenient and affordable, and nice fitness room and location to restaurants. September 23, 2013
Rated 5 out of 5 by Mr Very pleased with the staff and Hotel location. Would recommend this Hotel. Staff very attentive to our needs. Thank you! August 22, 2013
Rated 3 out of 5 by It was average Nothing special. No trash bags or in room dining menu in room. Staff seemed to be frustrated but no big complaints though. July 12, 2013
Rated 3 out of 5 by Tired hotel The entire building looks to be suffering from the hard times. The service was inconsistent and food was not very good. December 9, 2012
Rated 5 out of 5 by Great Service With a View This beautiful hotel is located right on the waterfront. The staff were wonderful and made my stay worth recommending. December 13, 2012
Rated 5 out of 5 by Location Perfect place to stay to see a Tides game. Staff was helpful and friendly. Room was pleasant and clean. Will return. August 7, 2012
Rated 4 out of 5 by Enjoyed my stay The stay met my expectations. I love the waterfront location. The rooms are spacious, clean, and the staff friendly. March 2, 2013
Rated 5 out of 5 by A Perfect Stay It was a perfect stay. The room was great and the staff were helpful and pleasing. I could not been more pleased. July 27, 2013
Rated 5 out of 5 by Excellent Hotel in Norfolk This is an excellent and well-maintained property. The location to Waterside and the MacArthur Mall were perfect. July 6, 2013
Rated 5 out of 5 by this hotel has nice views My husband and I had a wonderful stay. Our room was beautiful especially the waterside view. Would come again. September 2, 2013
Rated 1 out of 5 by United National Supreme Council Hotel Has Large Sleeping Space, Large Meeting Rooms, Excellent Food Services, And Friendly Respectful Employees. February 11, 2013
Rated 5 out of 5 by This hotel was great Ronnie in the Club Lounge was amazing. The bed was a little uncomfortable, but overall the stay was wonderful. August 8, 2013
Rated 3 out of 5 by The beds were very comfortable. The beds were great, the room was clean and we had a water view, but the hotel overall is in need of updating. August 18, 2012
Rated 4 out of 5 by Great views and great staff Everything was great except the Wifi. It was too slow. It took me over 30 minutes to print one boarding pass. June 12, 2013
Rated 5 out of 5 by Best place to stay Glad the AAP chose your hotel. It was a great experience. Staff were always helpful, will definitely return July 15, 2013
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