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Age Requirement Policy

Guests must be 21 years of age or older with valid picture ID to reserve a room.

Rated 3.3 out of 5 by 488 reviewers.
Rated 5 out of 5 by This hotel has great features Our stay at this hotel was excellent! Room was spacious and very clean. Staff is very friendly and very accommodating. We would definitely highly recommend this hotel. January 16, 2013
Rated 4 out of 5 by Judges I found the room clean and modern. Staff was very helpful and pleasant. March 17, 2014
Rated 4 out of 5 by This hotel has great features. The rooms were clean and spacious. The buffet breakfast was delicious. Only regret is making sure we did not get an adjoining room. So it was a little noisy at times. November 2, 2012
Rated 2 out of 5 by not exactly impressed Not recognized as SPG member when checking in, room ok, but has old.feel and carpet isn't laid flat. And guess what they want to charge you for parking...oh my! November 21, 2013
Rated 1 out of 5 by Another Terrible Stay This place is still the worst in the fleet. I needed a few more nights to hit my 75, and this was the only place close by. Glad that is behind me, never again! November 9, 2013
Rated 5 out of 5 by hotel staff great! attended a symposium recently and the staff was great! hotel rooms were very nice and quiet. also a convenient location for local cultural and downtown activities. November 3, 2012
Rated 4 out of 5 by Comfortable setting The hotel lives up to the standards I have come to know and expect at Starwood Hotels. The staff was courteous and helpful and the hotel was clean and welcoming. September 20, 2012
Rated 5 out of 5 by Great Stay Excellent service. Starting with Reservations and from the front drive to the restaurant , the hotel personnel were extremely courteous, attentive and helpful. May 14, 2013
Rated 2 out of 5 by Housekeeping I left some eyeglasses in room. After several attempts to tcontact housekeeping, I left several messages. No one ever returned my call! Very unprofessional. January 22, 2013
Rated 5 out of 5 by very nice & good value Everything about the room and hotel were nice. The bed was comfortable. The room was large and nicely decorated. The staff was responsive and respectful. September 10, 2012
Rated 4 out of 5 by storage space room need more places to store ur items instead of digging through the suit case every day February 25, 2014
Rated 4 out of 5 by Room Service Sunday morning We had a problem in a previous stay thought it would get better. We only had a one hour wait this time not a two and a half hour wait the last time. February 4, 2013
Rated 2 out of 5 by Room was unexceptable My room was not up to standard. The carpet was dirty and the air conditioning could not get the temp under 78 degrees. It was very uncomfortable. August 5, 2012
Rated 5 out of 5 by location and walkable to town while not in town, it is still close enough to walk and feels good after a meal to walk a bit anyway. Club level is spacious and friendly staff March 1, 2013
Rated 2 out of 5 by Good staff, building needs an upgrade Not up to SPG standards. Old rooms, easy to hear neighbors. Bed is comfy and staff is great, but the overall room and halls are well below par. February 27, 2013
Rated 4 out of 5 by Pleasant Stay My experience was great and the hotel is very sophisticate in proper for business travel, I was very please with my stay with Sheraton Hotel August 2, 2013
Rated 2 out of 5 by Enjoyed the Ft Worth aviance We chose the Sheraton Catering for our 40th Anniversary Celebration. We chose to stay at the hotel two nights but ran into snafus along the way that give us pause to want to return! The dinner was absolutely delightful and delicious! The hotel stay not so much! Our reservation was not combined as we were told it was (we made a special stop to combine our reservation with the one set up by our Catering Director). At check in we found that not to be the case and finding a King Suite was a challenge. The check-in staff was supposed to inform us of a Spa gift cert. that our children had provided for us. It was not. The fruit tray sent to our room with sparkling water bottles had no opener to open the bottles. No kleenex in the room. Housekeeping did not restock water bottles and lotion the 2nd morning. Our room AC was so loud we could not hear conversation, tv, or even the trains outside! And finally - to the decorator - the bed post of the lovely King bed is right in the middle of the tv screen when watching tv from the bed. To end on a positive note - Valet was outstanding! Our dinner was delightful. Catering & Events the star of this property. August 16, 2012
Rated 5 out of 5 by Great features and staff The staff was exceptionally accommodating and made every effort to make sure we were happy and comfortable! Will definite stay here again. December 25, 2012
Rated 4 out of 5 by Holly Bettilyon Thanks for everything everything was great and reasonably priced March 3, 2014
Rated 3 out of 5 by lost property A phone charger was left in my room after checking out. The charger was not turned in by housekeeping and I have not been notified. July 7, 2013
Rated 4 out of 5 by Good/pleasant stay! After a 5 hr drive all I wanted was to check in and rest/refresh. The room(s) were not available and made to wait in the lounge. August 8, 2012
Rated 4 out of 5 by Dallas Fort Worth is worth it. Overall, the hotel was clean and comfortable, except for the one incident with dirty sheets/linen on the bed. Nice hotel. October 31, 2012
Rated 5 out of 5 by Great service, setting and accomidations Was very comfortable staying at location. Staff was extremely helpful and friendly. January 31, 2014
Rated 4 out of 5 by Handicap room with open shower we were placed in a handicap room with an open shower and water control is a challenge. other than that all was good. September 17, 2013
Rated 5 out of 5 by took care of us The staff at the hotel were very helpful when we had a problem with our a/c. We would definitely recommend this hotel. July 4, 2013
Rated 2 out of 5 by Needs Improvement Air conditioner leaked into my room. They charge you $1 for calling room service. Even if you don't order anything. April 19, 2013
Rated 4 out of 5 by AWESOME BEDS I THINK! THE HOTEL WAS SO CONVENIENT TO THE CONVENTION CENTER, THE BEDS WERE GREAT, THE STAFF WAS SUPER ACCOMODATING..... July 5, 2013
Rated 5 out of 5 by Staff The staff are all extremely friendly and helpful. We had a wonderful stay. Would definitely recommend this hotel December 19, 2012
Rated 4 out of 5 by Great Texas Experience I attended a statewide meeting at this hotel in August 2013. The meeting facilities were excellent. I noticed the meetings rooms could be adjusted to accomodate small to large groups. Other groups were at the hotel at the same time. About half the people attending this meeting brought family members to enjoy the attactions in Fort Worth and nearby. Though this hotel is downtown it is not centrally located to the downtown bars and restaurants-unless you are ready to walk several blocks. Everything is however a short cab ride or drive away. the hotel also has a shuttle available and will accomodate trabsportation requests. The Fort Wort Convention Center is about one short block from this hotel. Billy Bob's and the Stockyard entertainment area are four to five miles away. The TCU campus is about the same distance. My room was standard hotel-nothing outstanding about it at all. It was however very clean and well maintained. The bed and bedding were very nice and comfortable. The entire staff at the hotel was super. The manager introduced himself and not only recognized me days later but remembered my name. Overall the staff at this hotel is way above par-an excellent group! August 19, 2013
Rated 4 out of 5 by Restaurant I wish you had a restaurant with more reasonable prices -- not a fast food, but food with a middle class range. April 28, 2013
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