Sheraton Indianapolis City Centre Hotel

  • 31 West Ohio Street
  • Indianapolis,
  • Indiana
  • 46204
  • USA
  • Landkarte

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Altersvoraussetzung

Um einchecken zu können, müssen Gäste mindestens 21 Jahre alt sein und einen gültigen Ausweis vorlegen. Gäste müssen beim Check-in eine gültige Kreditkarte vorweisen.

Rated 3.6 out of 5 by 481 reviewers.
Rated 5 out of 5 by Great Status Recognition Even as a Gold I had several suite upgrades here even with multiple rooms booked. Always friendly staff. Great redemption value for points. October 26, 2011
Rated 5 out of 5 by Great centrally located hotel This is a great hotel It's central location let's you walk to many fine restaurants downtown. Convenient shuttle from the airport and back. April 12, 2013
Rated 4 out of 5 by excellent club level lounge Probably one of the best club lounges I have ever been in. Great selection of food/drinks, nice space, and excellent staff in the lounge. August 8, 2013
Rated 1 out of 5 by Poor hospitality My main issue with this hotel is with regards to the hotel staff. For example, the restaurant was supposed to open at 6:30 AM. I arrived at 6:30 and the restaurant was not open. I watched the staff walk in and out of the kitchen for 15 minutes. No one greeted me or came up to me to say that the restaurant would be opening soon. I went to the front desk and he indicated that the restaurant should be open but did not know why it wasn’t. I then went back to the restaurant and went up to a staff member who was walking out of the kitchen and she informed me that it would be another 15 minutes. Normally this would not be an issue but I was participating in a marathon that day. There were SEVERAL of us relying on this restaurant and they let us down. I am from out of town and was not familiar with the area and had to quickly make alternative plans. This is just one of several negative experiences I had with this hotel. I will not be staying at this hotel in the future and will be informing the race director of my experience (this hotel was recommended by the Monumental Marathon). I hope that the race director does not work with this hotel in the future. November 6, 2012
Rated 5 out of 5 by This hotel has a great staff I was there for a meeting,,the rooms are very nice,, the hotel it self is a little dated, but overall is an excellent place to stay ! November 1, 2013
Rated 5 out of 5 by Awesome Great experience all around!! The front desk is the best I have seen in a long time!! My room was spotless. Needs renovated though! August 29, 2013
Rated 5 out of 5 by this stay was not a good one I have been staying here for over 8 years for work and this was the first time I was not please with the ceanliness of my room. November 20, 2013
Rated 2 out of 5 by Very mixed results 1. Staff Great 2. Facility and rooms old and worn 3. Rooms not clean 4. Restaurant needs improvement 5. Wireless very weak signal February 18, 2013
Rated 3 out of 5 by Location, Location, Location Located one block north of the city central monument, this Sheraton offers excellent access to everything downtown has to offer. May 21, 2013
Rated 5 out of 5 by Simply Perfect The hotel room was spotless and up to date. I could not ask for anything more from a hotel. Staff was very kind and courteous. January 15, 2013
Rated 5 out of 5 by coffee I can't handle Starbucks coffee, so thanks for the coffee in the lobby. No room problems at all - very satisfactory stay September 30, 2013
Rated 5 out of 5 by AALJ There for a convention and found it to be a wonderful venue. Excellent service and most helpful staff. I hope to return. April 1, 2013
Rated 5 out of 5 by Very accomodating I was here for a conference and the meeting rooms and guest rooms were comfortable and well appointed. Wonderful staff. June 7, 2013
Rated 5 out of 5 by Great Stay Room was great. It was snowing and I could sit and watch the snow. And work on some reports for work. And on my laptop. April 2, 2013
Rated 5 out of 5 by Very happy We recently stayed at ths hotel. Room very clean. Staff very pleasant. Food wonderful. We highly recommend this hotel. February 14, 2013
Rated 5 out of 5 by Can't wait to come back! Great view of Monument Circle, comfortable bed, Starbucks coffee, and pleasant staff. Perfect location. Easy-to-park. July 31, 2013
Rated 5 out of 5 by Hotel has great features The staff was very helpful and kind. The room was very clean and comfortable. I would recommend this hotel to anyone. September 24, 2012
Rated 5 out of 5 by Excellent The staff was exceptionally friendly and helpful. The room was clean and pleasant. An overall wonderful experience. December 24, 2012
Rated 5 out of 5 by Great Time We had a wedding in your hotel and not only was the reception area beautiful the rooms were great and comfortable. January 3, 2013
Rated 4 out of 5 by Great Location and friendly Staff My room size was great! lots of space. The new fitness center was clean and had had efficient amount of equipment. February 25, 2013
Rated 2 out of 5 by Disappointed I have previously shared my feedback directly with the hotel manager. March 13, 2014
Rated 2 out of 5 by Don't visit this hotel on a weekend Don't expect to get any sleep if you visit on a weekend. The parties run wild without much control by the hotel. August 26, 2013
Rated 1 out of 5 by This hotel needs updating desperately The water was cold for my showers The room temperature was uncomfortable. The staff said they would get me a fan February 9, 2013
Rated 4 out of 5 by Indy Wedding Over all was good. Rooms were nice however are REALLY ready for remodel and fix up. The HVAC system was average. May 20, 2013
Rated 4 out of 5 by Location Hotel is in an excellent location in downtown Indianapolis and in easy walking distance of all city attractions. June 9, 2013
Rated 5 out of 5 by Staff The manager and staff met my every need. I will be staying there again next time I'm in Indianapolis July 6, 2013
Rated 2 out of 5 by Poor club amenities & Room maintenance Club lounge: does NOT offer an honor bar, room charge, or complimentary selection of wine/beer. This seems like a no-brainer and quite frankly I was shocked to find that I couldn't enjoy a glass of wine with evening hors d'œuvre. The coffee cups utilized in the club lounge in the morning are cheap styrofoam cups with flimsy lids. These cups spill/splash coffee in the car and are uncomfortable to drink from. Since Starbucks cups and sleave are provided in the hotel room with the coffee maker, it seems trivial that they don't provide higher-end Starbucks cups in the lounge. Air conditioning in rooms - this is my hotel pet peeve and it happens all too often. The air conditioner in room 1736 was only putting out hot air. As always when this happens in a hotel, I had to call down and wait for 30+ minutes to have maintenance come and twist a few knobs on the interior mechanics to make the air cold. This seems like a problem that could be proactively prevented if housekeeping simply verified that the air was blowing cold when they cleaned the room and then proactively notified maintenance to fix it prior to a guest checking in. This process would greatly improve the customer experience. May 16, 2013
Rated 5 out of 5 by Good job The staff and the room were excellent. Loved the Starbucks coffee in the room and the morning paper. August 6, 2012
Rated 4 out of 5 by Meeting room went to TAL meetings and as usual enjoyed the hotel good Continental breakfast and had great coffee September 23, 2013
Rated 5 out of 5 by Staff is very accomodating We were visiting family in Logansport (no Starwood hotel) and had 3 scheduled nights elsewhere when my dad fell ill. He was moved from Logansport to Carmel, then, released. The last 2 nights were reserved at the Sheraton City Centre. (I live in Florida and had 2 caregivers traveling with my dad.) The employees at the Sheraton attempted to find lodging at their other locations, while he was hospitalized, but could not because of Nascar wknd. I spent several hours on the phone between the caregivers and the hotel and found your staff to be knowledgeable and compassionate. The girls found a hotel for the 27th, then, checked in to the Sheraton on the 28th. From the moment they stepped into the lobby and spoke to the concierge, they all felt relief. The employees were accomodating and so pleasant. The hotel was absolutely beautiful and the rooms were perfect. They all had the best sleep ever; my dad said he could not see the other side of the bed - lol. The food in the restaurant was superb - something the caregivers were not used to. The trip started out rocky, but, thanks to your staff, it ended happily. Thank you so much !!! (I don't think I mentioned it, but, my dad is 94 years old.) August 1, 2013
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