Rated 3,3 out of 5 by 912
Rated 5 out of 5 by DelorisG This hotel was excellent
This hotel was excellent. We were treated with great customer service and respect.. The beds were very nice. We would certainly come back if we are in the Dallas area.
18 février 2014
Rated 5 out of 5 by RubyGirl A wonderful hotel in a wonderful city!!
My boyfriend and I needed a weekend away and the Sheraton in downtown Dallas was the perfect getaway! Our beautiful room on the 23rd floor was spacious, clean, quiet and cozy. We were able to walk to Deep Ellum for dinner and to the Dallas Museum of Art the next day to see the Edward Hopper exhibit. The Peet's Coffee & Tea in the lobby was great and provided an excellent breakfast for us on Sunday morning. Brian, who checked us in, was fabulous. He is a gem with phenomenal customer service skills! Thank you for a great weekend away!
17 février 2014
Rated 5 out of 5 by Martha843 Friendly staff in an elegant atmosphere
I thoroughly enjoyed my stay, from check-in to check-out. The staff was professional and friendly and went out of their way to make me feel comfortable. The only flaw was in making a reservation at the hotel's Kitchen Table restaurant -- I needed a lunch reservation for 8 for noon on a Saturday. The online reservation system told me the only times available were 11 a.m. and 1:30 p.m. I chose 11 a.m., but when we arrived, we were given breakfast menus and initially told that lunch wouldn't be available until 11:30. (In the end, we were able to order lunch.) As noon approached, the restaurant was still nearly empty -- obviously there was some flaw in the online reservation system. There was plenty of room in that restaurant for noon reservation. I would recommend that people bypass the online system and just call the restaurant to make their reservations. Other than that, I was 100 percent pleased with my stay. Thank you especially to Jeannette (or Janine?) at check-in and Ronnie in the club level lounge for your friendliness and top-notch service.
4 février 2014
Rated 5 out of 5 by LFVN Very comfortable!
This was a business trip for us and our stay was great. The room was very comfortable, beautifully furnished, and the bedding perfect. My only complaint is that the shower had very poor water pressure. We chose the "going green" option however, our coffee supplies were not replaced after the first day and we had to make a special request for that. Otherwise everything was great. All staff were very professional and very pleasant.
3 février 2014
Rated 5 out of 5 by Traveler007 Great Value...Great Stay
This hotel was a great choice for my short business stay. The room and bed were very comfortable and I enjoyed the benefit of paying for and staying on the club level as I usually do. The food in the club lounge was good and I found the service by the attendents, especially Ron, to be exceptional. I would definitely recommend the hotel for a business stay.
29 janvier 2014
Rated 5 out of 5 by singphoto58 Perfect for a day long meeting
I came in the night before and spent the night for a meeting the next day. The staff was friendly and helpful and I had a delightful stay.
27 janvier 2014
Rated 5 out of 5 by friends2014 pleasant staff and clean hotel
no wash cloths were available and food was not good.
26 janvier 2014
Rated 5 out of 5 by swaclass Excellent Stay, 1/15/2004
Great Friendly staff, quick check in. Room was spacious, clean and very comfortable.
17 janvier 2014