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Guests must be 18 years of age to reserve a guest room; valid identifcation is required.

Rated 4.1 out of 5 by 921 reviewers.
Rated 4 out of 5 by Weekend Getaway This hotel is perfectly located in downtown Seattle. Room was comfortable and clean, however lobby very busy and floor 26th floor off elevator a bit dated and worn. Wish we were upgraded to a club room or at least club access for workout facility but denied when asked at check-in. Did notice club rooms available when looked at on-line so confused by that since I am a lifetime Gold member. October 28, 2013
Rated 4 out of 5 by Convenient This hotel was very nice, clean, had easy access 405/90, downtown and shopping areas adequate parking. The staff was top of the line and very efficient. Shuttle service was very good. Local hotel and the two adjacent restaurants were very good and reasonably priced. I would definitely recommend this hotel and it will be my first choice for my next stay in Bellevue December 9, 2013
Rated 3 out of 5 by bathrooms Bathroom needs better facilities. Two sinks a must in a room with a king bed. Also the single-lever shower control is very hard to operate. Terrible piece of hardware. Temperature control and air circulation in room was not satisfactory. It was either too cold or two hot. Pleasant public areas, good for large conference and accommodating crowds. Fish tacos at restaurant/pub tasted fishy, not fresh. January 7, 2013
Rated 5 out of 5 by My favorite hotel in Seattle Although it is a very large hotel, and always seems to have a huge amount of meetings and conferences, I always get the feeling that this hotel trains its staff very professionally, and as such, very good customer service is consistently applied. Although I've stayed at many different hotels downtown and in Bellevue, this is my primary hotel of choice. There are several reasons for this: * As stated above, we'll trained, very professional staff. * Excellent Club Lounge. Great breakfast and evening snacks. * Spacious, recently updated rooms. Lots of upgrade options. * Phenomenal attention toward SPG program elites. Attention toward SPG members is uneven throughout, but these guys always have given me some form of recognition, which is surprising give the sheer size of this hotel. * The restaurant, The Daily Grill, is a very good restaurant, with lots of choices, healthy food options, and reasonable prices (particularly for a hotel restaurant). * Excellent, convenient downtown location. If you plan to drive and park, one option is to park across the street at the Convention Center. Their rate is $31 / night, which will save from the $46 valet rate; but you won't get in and out privileges. February 15, 2014
Rated 5 out of 5 by Excellent experience at the Sheraton Extremely friendly and courteous staff, ranging from Front Desk, Concierge, Bell, Security, Room and restaurant staff and 32 Floor Lounge. Very nice, clean rooms. February 9, 2014
Rated 5 out of 5 by Exceptional Truly exceptional experience! Room was quiet, VERY comfortable beds, and extremely clean. Wonderful staff, concierge very helpful and accurate. Valet helped with cab needs; restaurant food quality excellent, artwork on display (glasswork) was stunning! All guests should visit the Chihuly Glass Exhibit by the Space Needle! Unbelievable! I am booking a return visit to your hotel next week. Can't wait! September 9, 2012
Rated 5 out of 5 by Outstanding Hotel - PAX Prime Attendee In addition to being close to everything, this hotel went above my expectations for the time I was there. The staff was on point at every turn, and this was despite the fact that it was full of convention attendees. At any time I would've expected a lull in service due to the sheer amount of people there, the staff overturned that expectation rapidly. I cannot recommend this hotel highly enough. September 4, 2013
Rated 5 out of 5 by My Seattle Meeting This is a great hotel. The staff is just the best and the Sheraton Sweet Sleeper is amazing. I want one for my home. Love the pillows. Just a wonderful location central to everything in DT Seattle February 5, 2014
Rated 5 out of 5 by Very comfortable and convenient The hotel was very well located for my needs, just across the road from the Convention Centre and within easy walking distance of many shops, restaurants and attractions. The room was large, quiet and comfortable, and the hotel's facilities were excellent, especially the tuck shop In Short Order if you wanted a smaller breakfast than that offered in the otherwise excellent Daily Grill restaurant. January 16, 2013
Rated 5 out of 5 by Well Rested in Seattle Stayed for 2 nights while in town to watch the Toronto Blue Jays play the Seattle Mariners. Hotel was great, staff was pleasant and helpful, room was great, only factor was the tv was a bit small(I have great vision, just seemed small). Hotel was in a great location with a 5 min. walk to Pike Place Market or the water front and a 15-20min walk to the ball diamonds. Would definitely stay again. August 11, 2013
Rated 3 out of 5 by paying for location it is a decent hotel, clean room, but nothing memorable or special just a room. Maybe a touch nicer than super 8, but dont know for sure, as I cant give a specific reason. You are paying for the location and that it is a conference hotel. So the total value is pretty low. For such a pricey hotel, plus tax plus the Seattle tourism tax it was another $11 for a day of internet and a $15 breakfast. June 12, 2013
Rated 3 out of 5 by Reservation/Billing Errors Folio was billed to incorrect credit card after being assured it would not be billed. Major hassle and headache at checkout since staff failed to extend original reservation by one day (once again, assured by staff this had been taken care of but . . . no). Staff really didn't care when it came time to check out that all the assurances made never were actually achieved. Very, very disappointed. August 26, 2012
Rated 4 out of 5 by Great Location This hotel is well situated, right in the middle of downtown Seattle. You have easy access to the light rail and monorail, and lots of the sights are easy walking distance. The hotel is also quite nice in terms of amenities and such. The only thing I was a bit surprised by was the comforter on our bed--it had some strange red stains on it. I'm not sure if this was lipstick or something else. July 2, 2013
Rated 3 out of 5 by Not like usual Were there Dec 19th for one night. Have stayed there many times previously. This time our neighbors were quite loud and we had no hot water for our shower in the am and the bathroom really smelled of mould. This was not our normal experience there, it is usually way bettter. Back again in a day so will be a good comparison. Will still stay there for sure must have been a one off kinda thing December 20, 2012
Rated 2 out of 5 by This hotel needs some attention The bahroom was not clean and the bed room was very dusty. You know it needs attention when the items in the food basket are all dusty and past the sell by dates. February 6, 2014
Rated 4 out of 5 by Great Staff and Location My company held our annual conference at this hotel and the staff went above and beyond in everything. Everything was clean, the staff was polite and helpful and we got a lot of good feedback from our guest as well. If you are going to be staying in the downtown Seattle area this is a great place to be within walking distance of local attractions and an assortment of wonderful resturants. September 17, 2012
Rated 2 out of 5 by Room temperature I have stayed at the Sheraton in Seattle a number of times and have always been very happy with my stay. However, this stay had me quite frustrated all night long. The room was hot. I was unable to reduce the room temperature no matter what I did. I ended up lowering the thermostat to 62 degrees but it still felt like 78 in the room. I couldn't sleep and made for a very unenjoyable stay. December 14, 2012
Rated 5 out of 5 by Great stay My stay was enjoyable. The room and the lobby were comfortable and inviting. It is very close to the Washington Convention Center and a short walk to Pike's Market Place and the waterfront. Closeness to many shops and the river makes it conveneint to get away between meetings. I wish the fitness center offered more treadmills. It was always a line to use them. 6:00-8:00 am is peak time. March 22, 2013
Rated 4 out of 5 by Facility good, service needs work We were in the Sheraton for a conference. Facilities were nice. We reported a slow draining bathroom sink three times during our stay, but it was never fixed. We declined the mini-bar refrigerator key on check in, but a key appeared in the room on the second day of our stay and we were charged for an item we did not consume. The hotel is fine, but some work is needed to improve service. October 4, 2012
Rated 4 out of 5 by Wonderful location & service....bed linens need help! The hotel location is superb for dining and shopping which is exactly what we wanted to do over the holidays. The room was great with a wonderful view however the sheets on the bed reminded my husband and I of the time we had to add a plastic sheet to our daughter's bed as she was being potty trained! They were scratchy and noisy and not very cozy. Maybe too much starch?? Please change! December 29, 2012
Rated 5 out of 5 by Great Hotel We had a wonderful experience in Seattle staying at the Sheraton. The young man who checked us in couldn't have been more accommodating. He was able to fulfill the hope that my brother's room could be connected with mine. The hotel was walking distance from the airport shuttle and their in great shopping and restaurants close by. I would certainly go there again! November 18, 2013
Rated 4 out of 5 by Great comfort In general I was please with the comfort, cleanness and staff. The only thing could be a better service for the valet parking. You need more staff and be more efficient to manage car at peak time, for exemple, phone was always busy... we needed to go outside to have our car ready... And I consider pricing at the restaurant inadequate and the quality also... but the service was great. March 4, 2013
Rated 2 out of 5 by Disappointment Very disappointed, in that when made our reservation, we specifically asked for a room with a view for the Space Needle to view the fireworks for News Year Eve. Phone reservationist recommended Club Room (much higher rate than standard room) and reserved the room. Day of arrival proved there are no views of the space needle, therefore our excitement for stay was gone. Totally misled. January 3, 2013
Rated 4 out of 5 by Great hotel, convenient location The downtown Sheraton Seattle was a large, well staffed, hotel right in the center of the downtown area. most all of the cities attractions were easy to reach by foot. The staff was friendly and professional. We stayed on the club level and the evening snacks and continental breakfast paired with the free internet made this an excellent value. The fitness room was large and clean . July 1, 2013
Rated 4 out of 5 by HVAC did not work properly We stayed at the Sheraton Seattle from June 16-20, we found the staff, service, and location and all other amenities excellent. We called three times to get the room cooler, we could not sleep because it was too warm, they turned the thermostat down but the temperature did not reflect the actual room temperature. No need to post this, it is intended only for an FYI to the Manager June 25, 2012
Rated 4 out of 5 by Way beyond comfortable The stay was very relaxing, though I was fully involved in a 5 day conference. Really made my experience the most it could be, really. The only glitch was with the wifi for my iphone as it was spotty in the lobby and non existent in my room. The desk clerk came up and tried it out but was unable to solve the problem and neglected to send IT to follow up on it so I did without. July 2, 2013
Rated 1 out of 5 by Noisy Club Floor on 34th Floor Could not sleep as the room was really noisy from about 8:30 pm on. It appeared they were dragging heavy stuff on the floor above. Complained to the Service Desk. Got very unsatisfactory answers until we showed our frustration and finally they sent somebody to the floor above to investifgate what the problem was. So our advice will be to avoid the Club Floor on the 34th floor. February 17, 2013
Rated 5 out of 5 by SJJMariah39 Great customer service. Clean rooms with beautiful views of downtown. First time I have stayed at Shearton and it is defintely a 5-start hotel. February 4, 2014
Rated 5 out of 5 by Conference Floors Conference areas well identified. Easy to find especially with the map of which meetings rooms are on which floors. A little confusion with the 4th floor Tower side but once we recognized the 3rd floor as being the crossover floor it was all good. Did not discover the grille restaurant in the back until the last day but the happy hour was great. Wonderful concierge service! January 28, 2013
Rated 3 out of 5 by A good stay The hotel is in a great location and has very nice lobby and bar areas. The staff was very friendly and accommodationg. The rooms were clean and generally comfortable, although the mattress in my king room was dented and very soft. The heat also made a banging noise every time it turned on. I reported this as I checked out, and staff indicated they would have it looked at. February 19, 2013
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