Rated 4 out of 5 by Petronius good beds
Bed was extremely comfortable...I had a good sleep. TV is digital while reception is analog, therefore, poor quality picture.
September 18, 2012
Rated 4 out of 5 by Waso54 June 2014
Enjoyed our stay and proximity to all downtown amenities and attractions
June 23, 2014
Rated 4 out of 5 by garcon13 Parking - are you kidding me?
$38 for one over night parking charge is way too high. Disappointed at this surprise charge, but everything else was great.
July 28, 2013
Rated 5 out of 5 by Ingramk Great for Conferences
Excellent staff and meeting facilities for small to large conferences.
June 24, 2014
Rated 5 out of 5 by Richard35 Good Location
The Hotel is modern, clean, and is in a good location. The food was excellent and the employees were helpful and friendly.
August 1, 2013
Rated 5 out of 5 by Flora7 Excellent Facilities, Location & Staff
The staff from the beginning of our stay to the very end are helpful, efficient and naturally friendly. Beautiful views.
July 28, 2013
Rated 4 out of 5 by KANA2013 Crowded elevator
The hotel was placed in a nice region, room compatible with their rates but the hotel's elevators were always crowded.
July 22, 2013
Rated 5 out of 5 by John008 This hotel is very well situated
Thanks for the very good stay. My only regret is that the room was sometimes noisy. I did like the views!
April 21, 2014
Rated 3 out of 5 by toddwill57 Too hot
The room had a great view but never cooled down. Even with the A/C set at 60 deg F!
June 3, 2014
Rated 4 out of 5 by colbycat Great location
Great location in the heart of downtown Vancouver - staff was friendly and very responsive
May 23, 2014
Rated 4 out of 5 by detailguest Great location; welcoming staff
Perfect location,within walking distance to Robson Street, Yaletown and Waterfront.
Welcoming and pleasant staff.
September 22, 2013
Rated 2 out of 5 by HotelLover Needs improvement
Sorry about the poor review. The bed was the softest, worst bed I've experienced in what is billed as a 4 star hotel. Room was also incredibly small, but I was there for a conference and decided it wasn't worth changing rooms given I was told all the beds were the same throughout the hotel.
But to make matters worse, I discovered after returning home, three days later, I was billed for an extra day despite having checked out at noon (I was given a courtesy checkout until 12:30 PM). When I called the hotel (long distance charges from US) I was told I was charged for an extra day because my luggage was still in the room at 7:30 PM that evening which is absolutely NOT the case. I left with all of my belongings. Despite being a starwood member (therefore all my contact info was on file) I was not given the courtesy to be notified of #1 - that you thought I left luggage in the room and the #2 - i would be charged for the extra day as the result. Had you done so, this erroneous charge would not have been applied and i wouldn't have needed to take the time to follow up with the hotel and my credit card company. Won't be back again the next time I visit this magnificent city.
May 24, 2012
Rated 5 out of 5 by dan843626 Excellent stay downtown Vancouver
Hotel has a great location downtown with excellent views. Staff is very couteous and helpful. Had a great stay.
April 24, 2013
Rated 5 out of 5 by TravelingWilburys Excellent location, good staff, nice interior design
Helpful staff, boarding pass kiosk at bottom level, nice interior design in the rooms, and a cute hotel shop.
October 10, 2012
Rated 4 out of 5 by Winnipeg Met expectations
Good hotel to hold a meeting - cnvenient and cost effective. Food at Cafe One was very good as well.
April 10, 2014
Rated 5 out of 5 by WPG1 Good time
Had a great experience at the Sheraton. It's very close to al of the local activities during Gay Pride Days.
August 5, 2013
Rated 3 out of 5 by 101010 It's a shame
Staff were not very accommodating and there was no warning or notice regarding the south tower renovations.
January 3, 2013
Rated 5 out of 5 by samjacklover It was awesome as usual!
The staff is just excellent! they were so nice as usual and the stay was perfect!
See you gain next year!!
August 29, 2013
Rated 5 out of 5 by Roy04 Nice modern and comfortable hotel
We'll located ,friendly staff beds very comfortable, room we'll appointed,
June 3, 2014
Rated 5 out of 5 by rosella2012 Location & Value
This hotel is centrally located in downtown Vancouver and in walking distance to everything you will need.
December 26, 2012
Rated 5 out of 5 by DLW1968 very nice property in great location
I enjoyed my stay. the room was very nice and comfortable. loved that they had free wi-fi. friendly staff.
October 29, 2012
Rated 5 out of 5 by Cheer2014 Excellent Customer Service
Exceptional customer service right from the time I booked the hotel and all throughout my stay.
April 15, 2014
Rated 5 out of 5 by greg1234 Greg
Great service, very clean, good location. Gym is excellent for a hotel. Breakfast buffet a little pricey
April 30, 2012
Rated 4 out of 5 by TNL22 clean and friendly
clean and comfortable rooms, friendly staff and close to everything
June 6, 2014
Rated 5 out of 5 by Scadden1 Great for business meetings
Easy access to meeting rooms & sightseeing when not in meetings.
June 6, 2014
Rated 4 out of 5 by Nanette Fantastic location
Clean, comfortable, room was a bit small but had a fabulous city view with floor to ceiling windows.
August 23, 2012
Rated 4 out of 5 by sophia12 Conference Hotel
This hotel is a Conference Hotel and lacks amenities of other Sheraton Hotels however good location.
October 18, 2012
Rated 5 out of 5 by AlbertaTraveller Great location
Strategic location, great beds and sheets, would be nice if the hotel is on airport shuttle service
August 26, 2012
Rated 5 out of 5 by elprofesor55 Great Time!
I took a chance on this hotel...there were so many in the area. The staff couldn't have been nicer!
August 11, 2013
Rated 4 out of 5 by Starspotter Great location Attractive design
This hotel is conveniently located and has a fresh and appealing look.
May 27, 2014