Sheraton Phoenix Downtown Hotel

  • 340 North 3rd Street
  • Phœnix,
  • Arizona
  • 85004
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Les formalités d'enregistrement à l'hôtel ne sont ouvertes qu'aux personnes de 18 ans et plus présentant une pièce d'identité valide avec photo au moment de l'arrivée.

Rated 4.2 out of 5 by 586 reviewers.
Rated 5 out of 5 by Excellent staff and location Loved the room, view, staff, bed........everything! Would love to stay again. November 12, 2013
Rated 5 out of 5 by Great Staff It didn't matter what I needed, the staff from the check-in to house keeping was great. January 26, 2013
Rated 4 out of 5 by Great Hotel I will be returning for a pleasure trip. January 13, 2014
Rated 1 out of 5 by This hotel has the stuff The room was very clean, and the beds soooooo comfortable. Excellent customer service. February 17, 2013
Rated 1 out of 5 by Great Experience Great location, wonderful staff and a very nice hotel. Clean, spacious and convenient. October 15, 2012
Rated 4 out of 5 by No access As an SPG gold member I thought I would have access to the club lounge but I did not. January 29, 2013
Rated 5 out of 5 by Excellent place to stay Found this hotel a fabulous place to attend a conference, as well as a place to stay, August 31, 2012
Rated 4 out of 5 by This hotel had very helpful and friendly staff! I enjoyed my stay and had no issues with this hotel. Very nice staff. November 25, 2013
Rated 5 out of 5 Nice Employees The Hotel had staff available for any questions that might arise during check in. May 24, 2013
Rated 4 out of 5 Beautiful hotel and will return soon Stayed at your hotel from March 6 through March 9 for the Society for American Baseball Research Analytics Conference. The hotel was beautiful and I'm so glad SABR chose Sheraton Downtown Phoenix as the host of the conference. The location was perfect and in the heart of Phoenix. Service was great from my late night check in to Room Service to Check out. I was so excited to see that the hotel provided MLB Network on the television service. Not too many hotels will show that specific channel. I felt very safe as far as the security of the hotel. Inserting a room key in the elevator in order to elevate to the specific floor was a little annoying, but it ensured my safety. The only small complaints I had was that the kitchen ran out of burger patties late night and the internet pricing was rather high. ~$14.95? for 24 hour internet service? No, I won't pay for that. I've been to a resort in which the internet was complimentary then you had 3 other options if you want higher internet connections. In LA this weekend I paid $23 for 3 days service of internet in the room. I think internet pricing is high at your property. Other than that, it's a great place to stay and I will be returning very soon. Thanks! March 12, 2013
Rated 5 out of 5 by the hotel is great for everyone the hotel is beautiful and the rooms make you feel like you are at home! October 22, 2013
Rated 4 out of 5 by great food, ok service the restaraunt is wonderful, the front desk was great. cleaning staff just ok. May 29, 2012
Rated 5 out of 5 by Conference Location This hotel may not be the closest to a convention center but it was the best. October 5, 2012
Rated 5 out of 5 by Very relaxing We had a great time. Everyone at the hotel were very helpful & very nice. September 27, 2013
Rated 3 out of 5 by Looks good, but no funtion This hotel seems to have it all, but when you break it down, it has some flaws. 1. When I called the from desk to request a taxi at 6am, she said no problem, we have them waiting for you. I come downstairs and there are no taxi's. 2. When checking out of a hotel, especially if there is a conference in town, you would expect to have more than one person working the front desk. 3. My sink did not drain. 4. No extra blanket or pillow in the room. 5. After finding out my flight was delayed in to Phoenix I called the hotel to ensure that I would have the room I requested and also to let them know, so they do not give away my room, they stick me with the wheelchair accessible room even after I requested to not have that type of room. After telling the front desk clerk that I called, she acknowledge this note, but told me rooms are on a first some first serve bases. Long story short she found me a regular room - so why the long winded excuse? not sure... 6. Bartender complained about having to give other staffers a break and that he would not be making any money then told me my same beer would have been cheaper if I had gone to the other bar in the hotel. 7. Do not buy from the Starbucks in the lobby. They burn the milk if you a latte person. It is close to restaurants and the convention center, etc. February 10, 2014
Rated 4 out of 5 by cold Hotel was cold in all locations except room where turned off the thermostat August 29, 2012
Rated 4 out of 5 by Concert stay Check in staff was excellent, they went out of their way to accomodate me. July 12, 2013
Rated 3 out of 5 by Not worth the $$$ At $250.00 a night I expected more. The bathroom lighting is horrendous! March 8, 2013
Rated 5 out of 5 by Location was great Enjoyed the view and hotel was close to my meeting place. November 22, 2013
Rated 5 out of 5 by Dance fun Warm. friendly help. needed pillows at 2am, less than 6min to receive. April 8, 2013
Rated 5 out of 5 by Fabulous Suite! Our room was beautiful and well maintained. Very comfortable as well! August 15, 2012
Rated 5 out of 5 by Great place to stay We enjoyed our stay. The room was very clean and staff accomodating. February 28, 2013
Rated 4 out of 5 by Parking/ valet Valet parking is very high. Understand for public but your guests? July 20, 2013
Rated 5 out of 5 by Lively, bright and great hospitaltiy Excellent service and energized atmosphere. Impeccable hospitality March 21, 2013
Rated 5 out of 5 by Great Location. Cozy Environment. Close to Business. Excellent location proximity to all Phoenix downtown has to offer. September 9, 2012
Rated 4 out of 5 by convenient The hotel was comfortable, convenient, and efficient. November 14, 2013
Rated 4 out of 5 by Hotel was okay Hotel's meeting space looked nice but lacked function and flow. February 27, 2013
Rated 4 out of 5 by nice but a little expensive The overall condition is good, but it is a little expensive. August 8, 2012
Rated 4 out of 5 by Sheraton Phoenix Downtown Hotel Great hotel, great location, love the large fitness center. April 13, 2013
Rated 5 out of 5 by best on our system i'd not been here in several years - great then, great now. March 15, 2013
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