Rated 2 out of 5 by EGReese Room
Not the best view from the roon, the ice area had no lighting. The room discribe at reservation was not the same room assigned.
August 3, 2012
Rated 3 out of 5 by MAZ61 Was better before
Dirty Sheets, I wondered if they were changed before my stay...
November 26, 2012
Rated 4 out of 5 by mackie27 despite the ongoing construction...
The hotel and staff were fabulous. Newly renovated rooms are no frills, but good quality and clean.
October 24, 2012
Rated 4 out of 5 by Irene10 Trip To New Orleans
Toilet in our room did not flush properly. Also was remodeling, but otherwise everything was very nice.
October 1, 2012
Rated 5 out of 5 by CoachS Room Comfort
Everything was fabulous except the thermostat is for show. Putting it down to 65 and still was not cool in the room
August 7, 2012
Rated 5 out of 5 by HP42 Sheraton New Orleans
Super nice hotel in an ideal location
December 3, 2012
Rated 5 out of 5 by WorldTraveller1 Great Value
absolutely gorgeous rooms, tastefully furnished. Top class duvet, I could have stayed in bed my whole stay!
August 30, 2012
Rated 4 out of 5 by STATEFAN STATEFAN
EVEN THOUGH RENOVATION WAS TAKING PLACE, THE HOTEL STAFF DID A GREAT JOB OF TAKING CARE OF PEOPLE.
September 27, 2012
Rated 2 out of 5 by Sherry53 This hotel does not meet the standards of a downtown business hotel
Wifi was unreliable, as was hot water, elevators, and the remote control.
November 4, 2012
Rated 3 out of 5 by jammer Messy
The lobby was a mess with the remodeling. I would have stayed somewhere else if I knew this in advance.
August 28, 2012
Rated 5 out of 5 by aRtasia Great place to stay
This hotel had a great atmosphere and great service. Also at a very reasonable price. The staff were great.
July 17, 2012
Rated 2 out of 5 by nubarat hotel room was outdated
the room i had was very outdated, smelled of smoke, dirty bathroom with missing tiles and stained carpet.
August 4, 2012
Rated 5 out of 5 by SWeiss Staff is excellent
Staff is excellent especially in the restaurant for breakfast.
November 7, 2012
Rated 5 out of 5 by BAMA The view was breath taking! I loved the refurbished room. It was so inviting!
Great remodel. Loved the location easy access to everything! Very comfortable and inviting!
September 24, 2012
Rated 5 out of 5 by Hotravel47 the hotel is well located, great comfort and amenities
I am very much satisfied with my stay at the hotel.
November 15, 2012
Rated 2 out of 5 by dellden11 August visit
Should have realized that a hotel undergoing renovations may not be able to offer all amenities.
September 1, 2012
Rated 5 out of 5 by KGF1 Excellent customer service, affordable, awesome view, and a convenient location!
Well worth the stay/trip!
November 29, 2012
Rated 1 out of 5 by 6789 Bad experience
Bad experience was locked out of room 2nd night had to change rooms at 1 am no assistance from staff.
May 15, 2012
Rated 4 out of 5 by Willi Location is wonderful
The location was very convenient to restaurants and the Bourbon Street.
October 22, 2012
Rated 3 out of 5 by acarvallo Excellent location
Well located, it is close to all the turistic places
November 9, 2012
Rated 5 out of 5 Outstanding
The room and hotel met my expections.
November 19, 2012
Rated 4 out of 5 by Johnnbigeasy Great location
The location allowed for easy access and allowed for walking/sightseeing.
September 19, 2012
Rated 3 out of 5 by ConferenceParticipant Great location, but left a lot to be desired
The area/location was awesome and all of the check-in/valet/bell hop staff was friendly. In general, my room was clean, however, the shower bar fell off during my shower on the second of my 5 night stay, leaving me to finish the shower standing on huge chunks of rust that fell from the wall. When I called maitenance, it took them several hours to come remove the bar and it was never replaced, leaving the tub less safe and with two huge circles of rust exposed for my entire stay.
The coffee machine and the hot water dispenser in the club level lounge only worked sometimes, which, since I don't drink coffe, left me with no cocoa/tea or anything hot to drink in the morning. The fruit (especially the pineapple) was VERY good, but the bagels were stale and dry every day.
The women at the tour desk were initially very friendly and helped me find a hair salon my first day. The same woman, however, was very judgemental when when I had failed to reserve an airport shuttle in enough time on the day that I left. I completely understand that the shuttle was full due to my negligence, however, I do not appreciate being made to feel like an idiot because I was unaware of the need to book 24 hours in advance.
December 7, 2011
Rated 2 out of 5 by mikil not happy with stay at hotel
the young lady that checked me in was not friendly.my room smelled like smoke.
August 13, 2012
Rated 4 out of 5 by domigee love this place
favorite place to stay in NOLA. construction still a bit annoying though.
August 27, 2012
Rated 5 out of 5 by CHIP11 Amazing View!
Great place to celebrate your birthday as part of a STAYcation!
September 16, 2012
Rated 4 out of 5 by Joe490 Joe490
Great Location and facility.
November 1, 2012
Rated 4 out of 5 by REW21 Great week in New Orleans
The hotel's location was great and the service was very good
August 27, 2012
Rated 1 out of 5 by bobbie33 This hotel is being renavated and everything is in a mess
I was very dissappointed in the service we received or lack of.
August 2, 2012
Rated 2 out of 5 by longandwrong WEFTEC Visitor
The service does not match the room rate.
October 10, 2012