Sheraton Boston Hotel

  • 39 Dalton Street
  • Boston,
  • Massachusetts
  • 02199
  • Stati Uniti
  • Mappa

Camere e tariffe

Chiudi

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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 799 reviewers.
Rated 2 out of 5 by Not thrilled. We stayed here twice, three nights apart. We were very happy with our first night. The friendly receptionist gave us a room with a view of the Charles River, and the room price was reasonable. One problem was that the bed was very close to the wall on one side, and it's good my husband is very slim so that he could get in and out of bed. When we came back for the second night, at a much higher price, we were not so happy. The receptionist told us we were being given a newly refurbished room. That may have been true, but it was also right behind the bank of elevators, which we weren't warned about. After hearing the noise, my husband went downstairs and asked to be moved, but she told him that we had come late and there was no other room available. Is it hotel policy to save the worst rooms for those who arrive late even though we would've been charged full price even if we didn't show up? Was there truly no other room available? All night long we heard the elevators going up and down intermittently, which was very disturbing. Also, in order to get wi-fi in our room, there was a charge of $9.99 a day, which was why the lobby (free wi-fi) was full of people on their devices. We will book elsewhere next time. June 29, 2014
Rated 5 out of 5 by Well maintained and great location. The Sheraton staff throughout our 4 day stay made us feel very welcomed. All of the facilitys from the rooms to the pool area were were very well maintained. CLEAN! Great location. Easy acces through the Sky mall to everything. Conference location, all in one package, none better. October 29, 2013
Rated 3 out of 5 by Rude Staff The valet was so rude, the bell hop man was also rude. He did not smile and when we left our nags he just brought us the cart and we loaded our 5 bags ourselves. When we returned to get the bags once again, unloaded ourselves. he didn't even flinch to offer help. Terrible service! September 7, 2013
Rated 4 out of 5 by Great time, needs met The hotel staff was very helpful with making our stay so wonderful. They were always a phone call away and very helpful with navigating the town. We had a great time in Boston and never once had to worry about our room. We used the pool everyday and the room service was delicious. July 10, 2012
Rated 3 out of 5 by Smallest bathrooms I've ever experienced It's actually too bad about how small the bathrooms are. We even asked to upgrade to a suite and they said the bathrooms were the same size. There can only be one person in the bathroom at a time. Everything else was good but the bathrooms really made a bad impact on us. March 3, 2014
Rated 4 out of 5 by Nice Sheraton in a Great Location The Sheraton Boston is in an excellent location, in the Prudential Center. The hotel was renovated a few years back and is in good condition. The rooms are nice and modern. The club lounge is very nice. Other portions of the hotel are currently undergoing a renovation. March 9, 2014
Rated 5 out of 5 by Great place to stay! Staying at the Sheraton Boston was a wonderful experience. It is clean, comfortable and offers all the amenities one would expect. Location is great with Fenway, great restaraunts and history within an easy walk. May 21, 2014
Rated 5 out of 5 by They get it.... Alex checked me in...like a pro. Recognized the status, welcomed me, and made me feel like the hotel had been waiting for me. Upgraded to a Executive Club and didn't have to ask....no small feat lately. Club Lounge was well stocked and nice. A great experience....thank you! December 10, 2013
Rated 4 out of 5 by winter get away We go every year for a dance competition and stay here. Love it....This year noticed my room had trash, looked like it had not been cleaned. Reported it and someone game to the room immediately and moved furniture and vacuumed the room. That was our only issue. Love this place. December 13, 2012
Rated 3 out of 5 by Hotel Stay Experience Overall the hotel stay was ok. However I had a dirty unused face towel in my room that I threw on the bathroom floor to change. Hotel room service took the same unused face towel, folded it and place it back on the rack to use. I reported the incident to the front desk manager. December 19, 2012
Rated 3 out of 5 by First time disappointed in a Starwood hotel. Red mold on wallpaper in bathroom plus evidence of a past water leak. June 29, 2014
Rated 4 out of 5 by This hotel is at a great location This hotel is located near the Prudential Center, a great place for food and shopping. It's close to the subway station. Yet the sink of the bathtub was blocked and water could not go down. I literally picked out and threw away the hair stuck inside by myself! This is awful! December 23, 2012
Rated 4 out of 5 by Sheraton Boston If you are looking for a nice hotel in a convenient location in the city, look no further than this hotel. You will be very happy with your choice. However, the room service menu is limited. But since you are in a great location, you can walk to some wonderful restaurants. September 18, 2012
Rated 2 out of 5 by room mix up I booked three rooms almost a month before the visit ( Sept 20) and asked that they be on the same floor. I even got to the hotel early and re inforeced this request in person with the clerk behind the desk. I was discouraged that one of the rooms was not on the same floor September 24, 2012
Rated 4 out of 5 by Great amenities Outstanding facilities for the fitness-conscious customer - excellent workout equipment and a pool that provides comfort and workout capabilities. With easy access to the mall, there are lots of opportunities for last-minute shopping excursions. April 15, 2014
Rated 4 out of 5 by The staff was amazing! The staff and amenities and overall experience was excellent! I can't wait to come back! The staff was very helpful in recommendations for entertainment and eateries. It was wonderful and made the trip a memorable one that won't soon be forgotten. Thanks Sheraton Boston!! October 29, 2012
Rated 5 out of 5 by The location of the hotel was wonderful. The check-in experience was wonderful. We were allowed to check in early. Our room had a lovely view of the Charles River. The concierge was extremely helpful. The hotel was attached to an upscale shopping center. May 15, 2014
Rated 5 out of 5 by Comfortable, Clean room Great location in the prudential/copley center. Room was comfortable and clean. Fitness center was nice and opened 24 hours. Bed was comfortable but would recommend turning the mattress because everyone sleeps on the night stand side. Employees very helpful and nice. January 29, 2014
Rated 5 out of 5 by Great Hotel, Great Location Beautiful hotel, friendly and accommodating staff June 30, 2014
Rated 5 out of 5 by Room with a view We were so excited to be able to see the Charles River and a great view of the city for our stay at the Sheraton! The room was perfect in every way, from the guest recycling options to the beautiful linens. The Sheraton Boston takes care of every detail for a great stay. October 2, 2012
Rated 3 out of 5 by Bedding The bedding was extremely stiff and scratchy. June 30, 2014
Rated 4 out of 5 by Nice hotel good location Good rooms and facilities near Moscow center and shoppping facilities on Market Street, nearby Union Square and China Town in easy walking distance June 11, 2014
Rated 5 out of 5 by Working in Boston The Sheraton Boston is a great hotel. The gym was large and the indoor pools was a pleasant surprise. The lobby bar was excellent and the staff were very professional. Sheraton got it right on this hotel. Great location also. Can walk to a lot of places and restaurants. October 18, 2013
Rated 5 out of 5 by Special Overnight wiht Granddaughters We were in Boston with our granddaughters to see the Nutcracker. We were upgraded to a suite on the 27th floor with a spectacular view of the Charles river. The girls were thrilled as were we. It really made our trip. The staff at the hotel couldn't have been nicer. December 30, 2012
Rated 4 out of 5 by Small room but very comfortable hotel I stayed at the Sheraton Boston for a medical conference. The location was great for a show at the Hynes Convention Ctr. The room was a little small, but it was clean and comfortable. The fitness center was well equipped and the services in the hotel were excellent. November 5, 2012
Rated 2 out of 5 by dissapointment Paid for an upgrade to use the club lounge. Club lounge anavailable first night due to a private function. Unattended the rest of the day. No diet refreshments, call front desk, no reponse. Club lounge with trash. As far as a conference center, great accomadations. October 22, 2011
Rated 4 out of 5 by Nice Hotel, Terrible WiFi The hotel is large and beautiful. The thick shades in the room allowed for a pleasant sleep in the dark. My only complaint is about the WiFi. I paid a WiFi fee in my room, and my computer would only stay connected to the WiFi for approximately 3 minutes at a time. September 17, 2012
Rated 4 out of 5 by No more in-room Movies Happy with stay overall, but disappointed that there are no longer movie rentals in-room! I guess I was only person silly enough to pay $15 to rent a movie? I loved that feature especially since regular TV stinks! First the mini bar, now the movies, what's next?? December 16, 2013
Rated 5 out of 5 by Great location/great hotel Stayed here with my family for family reunion/75th birthday celebration. It was so great. Allowed everyone lots of choices. Lots of restaurant option. Pool was amazing. One room smelled of smoke and we were placed in a suite as a replacement. Very helpful staff. January 2, 2014
Rated 4 out of 5 by Comfortable and Quiet Our room was quite comfortable. The bed and bedding was very nice. I appreciated the responsive air conditioner. There are many restaurants and shops nearby. The hotel is extremely convenient for walking to Northeastern University. I would have liked a blow dryer. September 1, 2013
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