Rated 4 out of 5 by 586
Rated 5 out of 5 by Jason4251 Exceptional Visit
May associate and I stayed at this hotel for a week while attending a local convention. I can say without a doubt that is this was the most enjoyable hotel stay I've had in over a decade.
The customer service was exceptional. Every staff member greeted you with a smile and an audible “Hello” or “Good Morning”. They took every opportunity to make certain your visit was enjoyable. My associate and I were even stopped by one of the senior managers to make sure we were satisfied several evenings into the stay. Instead of rushing off as soon as he received a confirmation of our satisfaction, he stayed and conversed with us for several minutes.
We dined at the hotel the last evening of our stay and it was an exceptional meal. The scallops were cooked perfectly and the red snapper was flaky and sweet. It was an exceptional meal rivaled only by the five star steak house we visited while in town.
This may not be the fanciest hotel in Downtown Atlanta, but the quality of service the staff delivered was the best I have experienced in years. I will definitely be booking all future downtown Atlanta visits at this Sheraton if possible.
10 marzo 2014
Rated 5 out of 5 by Sieber54 The staff here was wonderful!
This hotel is very nice. The service was great. The staff were all so gracious and polite! The rooms were spacious and clean.
1 marzo 2014
Rated 5 out of 5 by DECAJim DECA Conference
Staff was very personable, friendly, accommodating. Food served for luncheon buffets was very good. Conference areas were comfortable and clean.
1 marzo 2014
Rated 5 out of 5 by Morgan64 This hotel has great features
Your hotel did a wonderful job
27 febbraio 2014
Rated 5 out of 5 by RAEDS RESNET conference
Great staff and good food
27 febbraio 2014
Rated 5 out of 5 by DeanS Excellent Service
I have travelled a lot, and this hotel staf was the best overall service that I ever received at any hotel. Blessings! Dean Sunseri
24 febbraio 2014
Rated 5 out of 5 by Mookie58 The service is amazing!
Once again I have enjoyed being able to stay at a property that takes service as serious business. The employees that I have met all seem to have service as the most important thing in their mind. As a person that travels frequently, just to stay somewhere where every employee speaks, "Good morning" is a standard at this hotel. Thank you again for all of the outstanding service!
20 febbraio 2014
Rated 5 out of 5 by Drake58 The staff is fantastic!
We were snowed in in Atlanta and had to spend an extra night when our flight was cancelled. The dining rooms stayed open with plenty of food and drink to accommodate all of the stranded guests. The staff remained helpful and cheerful throughout the entire ordeal. I was amazed at the friendliness of the staff.
17 febbraio 2014