Rated 4 out of 5 by Truenorthtraveller1 Weekend Getaway
Spent the weekend at a conference here. Food was good, staff pleasant and bed was "very" comfortable. Not too close to airport so you will need to drive/take taxi/arrange a shuttle. Public transit available but you need to plan ahead especially if you end up in a snow storm like I did (March 20/15). Lots of history in this little spot Weehawken.
March 24, 2015
Rated 4 out of 5 by ME1234511 This Hotel Will Not Hold Luggage
I'm a frequent traveler and have stayed here for the last 2 months. I have come across an issue with a new policy where I must change from this hotel, that that I stay at weekly.
Because I come and go on the weekends, I store my luggage at the hotel over the weekend, so i don't have to lug it back and forth. For the last 15 years of travel, I have done this at many many hotels, and I have never stayed at a hotel that would not hold my luggage over the weekend, until I stayed here.
This is a very necessary hospitality that a hotel should provide their guests, and it creates a big inconvenience to them.
I will be in the Weehawken area for many many more months, possibly a year, but I will be changing hotels due to this very inconvenient hotel policy change. And, I'm sure that several other coworkers will be doing the same.
I'm very disappointed with the Sheraton, and their lack of caring for their frequent travelers.
March 3, 2015
Rated 3 out of 5 by doingme Customer Service Improvement
Local resident of edgewater, who unfortunately was displaced due to fire, stayed at Sheraton due to proximity and reputation. Due to communication issues with front desk staff, checked out of the hotel and will not be utilizing sheraton brand again in future. Rudely approached by staff with incorrect information regarding 2 year old child.
January 28, 2015
Rated 4 out of 5 by dmprokop Block bookings are a waste of time.
Some front desk people need to be trained a little more. Our group did not get to be together in on side of the hotel. We were in two different buildings. I myself was not happy with that. Next time we'll make sure that our "block of rooms" are in the same area.
January 20, 2015
Rated 5 out of 5 by NevCan Great location for NYC; Fantastic Staff
Great location for NYC. The Ferry is feet from the lobby. Great staff; superb hotel. Will stay here again.
January 9, 2015
Rated 4 out of 5 by Zach852 Little hidden gem
I stay here for my layover due to work purpose and I have been here a couple times already. I consider it a great alternative than staying in the city. Access to NYC is great with the bus stop and ferry right in front of the hotel. It's actually good access to the NYC even you party til 3am. I actually did that and I just took taxi to port authority and get on the bus for 10 mins and i was back! The hotel room itself is pretty nice size and comfy bed. I think they did a renovation and everything seems in good condition. Gym is a small yet decent size. Restaurant in hotel is recently priced. It's just there is nothing much going on in the nearby area. Some of the staff are very attentive I have to say. It makes the experience very nice.
December 8, 2014
Rated 5 out of 5 by Sleepbeauty Helpful and professional staff
I would like to express my appreciation and thanks to your staff Mr Jie who works in front office department. Beside he helped me to solve out the problem and his professional, excellent and friendly to the guest is probably the role model of the empolyee.
December 5, 2014
Rated 5 out of 5 by JSS2014 convenient to NJ and NYC
Very nice hotel with ability to walk to Hoboken restaurants and take the ferry to NYC.
December 5, 2014
Rated 4 out of 5 by PM1982 Hotel is good
Good hotel with comfortable beds, responsive staff...easy rides to Manhattan. Food options are very limited
December 5, 2014
Rated 5 out of 5 by MaryWi1720 Wonderful
My husband and I, along with our three dogs, were warmly welcomed by Addie at Registration and Michael at the Concierge Desk. The room was great, with a view of NYC and plenty of space for the "boys". The entire staff was gracious and welcoming at all times and truly seemed to enjoy the presence of our beagles. The room was clean and accommodated all our needs. We are so appreciative of how wonderful the team was at the Sheraton Lincoln Harbor. We are looking forward to returning very soon!
November 30, 2014
Rated 5 out of 5 by MWfromMA Hidden Secret - Great spot
We traveled to NJ to attend the NCAA volleyball games being held at Steven's I.Tech. I booked this hotel not knowing the area at all. We lucked out! I was very nice and the view was of NY City! There was a boat launch right there that went across the river to the city - the price was affordable with AAA and parking rate. I would highly recommend if you want to stay outside the city - the price - the view it was GREAT!!!! We ate down the street at the Chart House for light dinner in the bar for happy hour app's and drinks - the view was stunning! Was a great experience all around. We had brunch at the hotel and it was delicious. I would stay here again and take advantage of the boat into the city. It had lots of running times.
November 16, 2014
Rated 5 out of 5 by 2368 Staff working hard to meet guests needs
I regularly check in during the late evening and the front desk clerks, who are always standing at the ready, go out of their way to promptly assist me. In addition, the manager comes out and has made suggestions to make my stay even better. The standard here is a high level of service, despite the fact there are usually large groups from the aviation industry checking in too.
November 7, 2014
Rated 4 out of 5 by Fella Great View
I'm glad we stayed here to escape tje city crowds. Bus and ferry services made commuting easy and quick although the ferry is expensive. Don't drink at the bar down stairs, very expensive, make your way around the corner to Houligans to eat and drink. Fabulous room with matching view.
October 31, 2014
Rated 5 out of 5 by CYoung26 Weehawken Business Meeting
Convenient to get to, access to lots either immediately close by (Hoboken, restaurants, ferry to NYC). Consistent with quality of stays at other SPG hotels worldwide.
October 31, 2014
Rated 5 out of 5 by Luci23 Great Location & Fabulous Price
The view of the NYC skyline is stunning. The rooms are spacious and it's easy to get to NY from the hotel. Everything and everyone at the hotel is wonderful.
October 27, 2014
Rated 2 out of 5 by RAMIR07 Horrible customer service from Usef - customer service
I needed help on getting a folio from past stay. The person on the phone (his name is Usef) played phone games with me .. putting me on hold,, and I waited fro 20+ mins with no end resolution.
October 26, 2014
Rated 5 out of 5 by Paolo66 not just a wonderful view
it would be very easy, for a place with a wonderful view of Manhattan, to be 'relaxed' with its customers, but this is not the case.
October 26, 2014
Rated 4 out of 5 by Rachelle104 Ideal Hotel Stay for Family Wedding
Chosen for it's location for a Family Wedding Venue providing lovely views of Hudson and NY City Skyline.Well appointed rooms. Booked a Suite for Wedding prep. Well worth the cost. Night views are spectacular. Some confusion of room availability upon arrival, eventually worked out. Management sent up a bottle of Champagne and cheese/fruit platter as offering of apology. Very nice touch. Added plus the only restaurant within the hotel, Masina Tratoria, accommodated with a wonderful Family breakfast brunch. Wonderful staff, excellent food.
October 17, 2014
Rated 4 out of 5 by Miri Nice
Stayed at this hotel for two nights during a business trip. It has a nice view of the NYC skyline, but for some reason rewards members/guests don't get the rooms with views. I had a lovely construction view instead. But, I was not there for the view, so to focus on what really matters, the room was nice, amenities adequate and hotel overall was good. The only negative was the odd floor plan of the room, which required the bathroom door to be shut in order to walk into the bed area.
October 10, 2014
Rated 5 out of 5 by Singer07 Beautiful View
We enjoyed our stay. The hotel is clean and nicely decorated, and the staff friendly and helpful. The location is ideal with the view of NYC and closeness to catching the ferry to go into the city.
October 6, 2014
Rated 5 out of 5 by NadiaS Looking forward to staying here again!
Front desk was extremely helpful in getting the best room available for us and for late check out, both which we really appreciated. They were friendly, courteous and very helpful!
September 24, 2014
Rated 5 out of 5 by TomMag24 Great place
Always clean , great staff , food in Restaurant is fabulous . NYC view is amazing . We highly recommend this hotel .
September 21, 2014
Rated 1 out of 5 by Slind Front desk unwilling to address my bill dispute
We have been staying at this hotel each year for our anniversary celebration. This year, upon checking out, I noticed that our ferry trip nor our parking was included in the price. The email offer I had responded to clearly promised these extras. Paying extra for these things was not important. However, the way the front desk dismissed me, told me there was nothing that they could do and told me to write to the "main office" was embarrassing and humiliating. I will not return.
September 8, 2014
Rated 5 out of 5 by Bruce5225 Great stay, but
I have stayed at this hotel many times over the years, and I really like it. One quibble from my most recent visit: on our first night, there was no water bottle in the room, that one that they leave on the coffee table and charge you four bucks for if you drink it. So we never drink it. My wife said, "Finally they got that $4 water bottle out of here." The next day it was back. When we checked out, we were told that they would send us the invoice via e-mail, and sure enough, the missing water bottle was on it. I left a message to call me and take it off, and I never heard anything back from them. Lesson: don't let them e-mail your invoice at checkout.
September 2, 2014
Rated 4 out of 5 by chris1012 T.V.
Great hotel stayed many times. I was disappointed with the selection of t.v. channels. I would have called the front desk and let them know but I didn't want to waste time seeing it was a short stay and t.v. wasn't my top priority. It would have been nice to watch some t.v. the few hours I was in the room
September 1, 2014
Rated 1 out of 5 by Jimw2014 My Bad Experience
I arrived at the hotel and asked for a Harbor view room if available not knowing all rooms are Harbor view. The agent changed my room from Starwood Guest high floor to the 2nd floor and told me it is a Harbor view room. I went to the room and found out there are multiple Air Conditioning units right outside my Windows, forget about Harbor view. The hotel agent did to me was unprofessional and I should have asked for refund. It was the worst experience I ever had as a 10 years Platinum member. I will never stay in this hotel again.
August 29, 2014
Rated 4 out of 5 by Disciple99 Great for what we needed
The purpose of our trip was to drop our daughter off at college and get her settled in. Our stay went very well. We enjoyed use of the lounge and our room was accommodating with room to hold all of her stuff for her dorm. We were very close to Stevens Inst of Tech and all of the shopping we needed to do.
August 28, 2014
Rated 5 out of 5 by JohnP60 Stress reduction
We were in NYC to move our daughter into Pratt and as many of you may know it is always an extremely stressful experience. The staff at the Lincoln Harbor made our two nights an absolute stress reducer from the front desk to our Heavenly bed to the Club lounge and the expresso martins in the lobby lounge everyone was most accommodating . We are looking forward to our next stay.
August 26, 2014
Rated 5 out of 5 by Mhope94 This hotel has great service
The hotel was great the panoramic room amazing, booked it for my daughters wedding and we took some amazing pictures. I asked for a 2:00 o'clock check out and was accommodated right away while other hotels wouldn't . Yes I will stay here again!
August 25, 2014
Rated 5 out of 5 by SusanandBob Beautiful Views of the Manhattan skyline
This hotel was easy to get to, and access to Manhattan was fairly easy either by car, bus or water taxi. Addie at the front desk was extremely friendly and helpful during our stay which included multiple unplanned extensions. The suite was spectacular with a great view of Manhattan. The club lounge was nice, though breakfast selection was disappointing.
August 24, 2014