Rated 5 out of 5 by Boomer2013 Sheraton DTC continues to impress
This property continues to get better with every stay! Well done as usual!
June 17, 2013
Rated 2 out of 5 by MikeL Bathrooms need to be better and room needs to be updated
My room had no available outlets, a bathroom that I could barely fit in and a clogged shower drain. Paying $179 for the night was definitely not worth the experience I had with this room. If the hotel is going to be part of the Denver Tech Center, it should accommodate the type of guest that would frequent that area and that would simply include some additional outlets. Oh.. and the desk chair was not even an office chair, just a simple restaurant chair.
June 12, 2013
Rated 2 out of 5 by Wino2013 Not a good experience
Rude staff at check-in, no food service after 11pm, and an odd sulphur aroma in the lobby that made me question my choice in hotel. This was really an unpleasant experience for a late arriving traveler.
June 13, 2013
Rated 2 out of 5 by Smote This hotel was not worth 7000 SPG points.
The entry was under construction.
The hotel was very dark and unwelcoming.
I was on the Club floor, which had a stench (I think from the cleaning liquid) that was awful. I could hear the ice machine the whole night and could not get the air conditioner to work properly.
June 12, 2013
Rated 5 out of 5 by JohnT Outstanding value
We got an excellent rate for an outstanding room - best value I've had in a hotel stay in years. The staff were very courteous, knowledgeable, and helpful.
June 10, 2013
Rated 5 out of 5 by MrJD Great customer service
I had one of the best hotel experiences while staying at the Sheraton. I was greeted at the front desk by a very polite young man I believed named Phil. He was very accommodating when I called down for extra linens for the pull out bed. They arrived very quickly to the room. I also asked a man at the front desk named Blake if we could get different pillows that weren't down. He assured us that they would be delivered to the room immediately, and they were. I also had the pleasure to run into him again, and had a great conversation with him. He made us feel extremely welcome, and we assured him that we will definitely come back to this hotel again because of the great customer service. I hope this review reaches the staff, and they know they made our vacation something special.
May 14, 2013
Rated 3 out of 5 by Roadie5 Unhappy
I was shocked to find out that your hotel does nor serve complimentary breakfast as other hotels and that i was charge for internet.it was not explained to me at check-in.i found out that they don't have a microwave or mini-fridge in your room.i asked for one to be brought up and i was told,that it would be brought up and i did not hear about it.Then on my bill, i was charged me for telephone tax and i did not even use the telephone. im really disappointed.
May 30, 2013
Rated 5 out of 5 by Diddie GREAT NIGHT!!
We were just staying for one night for a conference, but the second we walked in the door we were met with smiling faces and a willingness to please.
The desk made arrangements for my wife to get to the convention 4 miles away so I would not have to get up, and were very helpful in directions to where we were meeting for dinner.
The afternoon club experience was tasty and the lady there was very attentive. We had breakfast together at the club and it was very tasty and the view was really nice.
Our entire stay was relaxing and the staff was genuinely happy the whole time.
Kudos to the Sheraton and Starwood.
May 18, 2013