Rated 4 out of 5 by 2007 クラブラウンジ
Rated 3 out of 5 by esehamakko ミュンヘンの小さいほうのシェラトン
Rated 5 out of 5 by Teamzwevegem For a carefree business trip accommodation.
As Always Excellent, just what we need
during a business trip.
Rated 5 out of 5 by amad Excellent staff and customer service
Excellent and enjoyable stay for many reasons:
1-While the hotel is not right in City Center, it is right next to the underground, so easy access to city
2-Clean, comfortable rooms. If you are averse to noise, recommend you stay away from the rail side.
3-Biggest reason is staff being really outstanding. Dealt with asst manager, Melanie on a noise issue, who made sure I had a pleasant stay rest of my nights.
Rated 5 out of 5 by Wozinoz Excellent customer responsiveness
With all the really first rate features we enjoyed, we loved the attentiveness of the staff. We had one small downside,in that the free WiFi for some reason was inconsistent in our room. We noted this to staff and, since it couldn't be easily fixed during our short stay, we were presented with a complimentary bottle of wine. Unnecessary and unexpected, but very much appreciated and reflective of a great hotel.
Rated 5 out of 5 by arthur9491 2 night stay
We had 2 great days in munich, the hotel was great had a club loinge room. Thee staff were greast and explained how the underground worked and what to go and see, couldn't hsve had a better time. Thanks
Rated 5 out of 5 by mshinawi Hotel is great, SPG benefits are not valuable
As for the hotel, everything was great, starting from the location (just beside the subway), the look & feel, furniture, food, staff, room quality and cleaning, view, ... etc ...
I really enjoyed the stay and highly recommend the hotel.
As for SPG, I'm really disappointed.
I've been upgraded to SPG gold member after my previous stay, and used my points for the reservation in Sheraton Munchen.
But the bad surprise was having the reservation not including breakfast. I don't know why and how! As I used 11,000 points for each night!!!
When double checking, I figured out that golden SPG membership has some benefits that are useless and invaluable, such as late checkout, Internet access, ... etc , compared to the big amount spent until I reach this level of membership.
Moving forward, I don't think it worth looking after SPG points or their membership.
Rated 5 out of 5 by beijingren Surprised
Great value for money, nice room with two window fronts