Rated 5 out of 5 by 222joco Great stay and service
I had an issue with the wi-fi my first stay here a month ago but Kathy Hu was amazing in her service and action to resolve the situation and her relentless pursuit of my "excellent experience" is what makes the Sheraton special. The staff cares and it is genuine...and it shows! Well done!
1 de abril de 2014
Rated 5 out of 5 by juliasmom1970 Amazing experience! The absolute best
There isn't enough space on this site to write all of the wonderful things there are to say about the Sheraton Bellevue Hotel. The staff is warm, friendly and very helpful. My family and I were made to feel very welcome. It definitely felt like a home away from home. The rooms are clean and stylish and the beds are so comfortable. You can tell the management and staff truly care. We will definitely be back. To all of the travelers out there: Do not hesitate to make a reservation at this hotel, you won't be sorry.
31 de marzo de 2014
Rated 5 out of 5 by MarkandC Relaxing Weekend with our pet
Julie was very helpful pudding a dog bed and bowls in our room before arrival. They also have dog biscuits and cookies in reception. Sorry we didn't see her on SUN a.m. to thank personally. Although Sheraton has no indoor pool I was able to use Westin and Gerard drove me there and back (7 mins). Used nice pool and gym
10 de marzo de 2014
Rated 5 out of 5 by tdickson1 Excellent staff make for a pleasant stay
My wife and I stay at this Sheraton often. The staff always make us feel welcome and put in an extra effort to make our stay as comfortable as possible. The check-in process is always smooth and efficient. The rooms are well appointed with some rooms having new tvs plus in room fridge/microwave. The lounge for the club floors is excellent. There is a work station for computer usage, tv, sofa, plus a large room for the breakfast and afternoon snacks. The beds are in great shape. We really like the location as it has free parking, shuttle service plus it is walking distance to many restaurants and shopping.
3 de marzo de 2014
Rated 5 out of 5 by CRAZYDUCK Another good stay.....
My wife and I stayed here for Valentines Day for the second year in a row. The Hotel provides a great base for shopping, dining, etc. We are SPG Preferred members. Since we don't make 20 or more stays per year, (7 last year), the chances of us reaching Gold status are slim. However, upon arrival we were checked in at the SPG Gold/Platinum check in desk and given a free upgrade to a Club Room. This was an unexpected and welcomed perk. For 7 years now, we have stayed at The Seattle Sheraton over the first week of December on their Holiday Shopping Package for 3-4 nights. The Bellevue Sheraton Shopping Package for Valentines Day is now another tradition we look forward to continuing!
17 de febrero de 2014
Rated 5 out of 5 by annah9 Fantastic Hotel
Out of all the hotels that I have stayed at, this one is absolutely my favorite. The staff were beyond wonderful and extremely helpful. I booked myself a standard traditional room for a one night stay. At check-in, there was a minor glitch in my reservation which ended up making me having to wait a few minutes. I honestly didn't think the wait was even that long but the staff were more than great when they gave me a complimentary room upgrade to club level. The room was beyond awesome. Only minor complaint is that the bathroom is a tad bit small. Other than, my stay exceeded my expectations!
16 de febrero de 2014
Rated 5 out of 5 by Ellen29 Great people and service
We love this hotel. Not too big and not too small. Great location.
Only one thing I thought this time was Eco Green system. I don't need whole house cleaning but I just need trash empty out, towels on the floor replaced, bathroom tissue replenished and shampoo bottle replenished. This time I learned all service or nothing wasn't good. I needed between.
1 de diciembre de 2013
Rated 5 out of 5 by Dolby Puget Sound treasure
We have stayed at the Bellevue Sheraton three times and have found it to be a fantastic place to stay. The location, the staff and reasonable rates make this our "Seattle area" hotel of choice.
26 de noviembre de 2013