Rated 1 out of 5 by tlp213 the hotel was so disappoiting
We booked this hotel because of a wedding we were attending here we drove to Tampa from Miam on a Friday when we go there I immediately changed my room there were stains everywhere carpet, lampshades chairs it really made you feel gross, my next room was not that much of an improvement it did smell a little better, this hotel is runned down needs major renovation and needs a really good cleaning staff even at the bar area it needed to be broomed and it just smelled bad in the hallways room and bar we just felt gross, and there were people selling stuff in the lobby like a fleamarket I didn't even feel like eating I coud really loose major weight staying here, Sheraton need to come in and do a major renovation also the headboards where all deteriorated it wasjust awful we were suppost to stay two night we ended up leaving right after the wedding my daughter husband and inlaws just wanted a nice clean room and we just back to Miami did not even demand our money we just wanted out please please it is situated in a very pretty place close to the river it deserved to be nicer.
June 17, 2013
Rated 5 out of 5 by Paula26 Great Location, Beautiful View of the River & Friendly Staff
The Sheraton Tampa Riverwalk has a location, that seriously can’t be beat. Resting on the shores of the Hillsborough river the Sheraton Tampa Riverwalk is within walking distance, I’m talking a short walk with kids in tow here, of the Tampa Museum of Art, the Glazer Children’s Museum, the Curtis Hixton Park, Tampa Bay Times Forum, Tampa University and the Starz Center and a 5 minute drive (or less) from the Florida Aquarium, historic Ybor City and so many other places worth visiting. The Teco Streetcar station is just about a block away. If you don’t feel like walking or taking the historic streetcar you can simply use the hotel’s free shuttle service anywhere within a 3 mile radius!
From the minute we arrived we notice how friendly everyone was, from the valet to the front desk staff everyone greeted us with a smile and seemed sincerely committed to making our stay a great one. Dante the concierge was super helpful and awesome with the kids.
The rooms are clean and comfortable with an amazing view of the river and we had own private balconies. The bathrooms where a little small and the hotel is not that new but the comfort and great service more than made up for that. The 3 complimentary water bottles where also a nice touch.
June 1, 2013
Rated 3 out of 5 by Cardi Rooms are dated
Room was dated, with walls scuffed and thermostat unable to cool the room.
June 13, 2013
Rated 5 out of 5 by DivaLisa Excellent Location on Riverwalk
Hotel was clean and well maintained. Food was very good. Hotel staff was helpful, friendly and professional. Excellent location downtown Tampa right on the waters edge of Riverwalk. Get a balcony room overlooking water - you will be pleased.
June 12, 2013
Rated 2 out of 5 by Pickie Noisy and smelly
I had a room on first floor above the street. The sliding glass door was off the track and therefore the room was noisy and smells entered the room from outside, at least that is what I attributed the odor to.
Service in restaurant was extremely slow. Waited 25 minutes for my bill.
Best part of hotel was the Water Taxi!!
June 10, 2013
Rated 5 out of 5 by Rob59 The staff went above and beyond!
When my wife and I arrived at the hotel with our beloved shih tzu, we were greeted by the staff and provided our pet friendly room promptly. Our room was very adequate and clean. We enjoyed the river walk with our doggie so much that we decided to stay another day. That's where Samantha at the front desk provided us with exceptional service and a genuine smile and attitude. The hotel was great, but it was Samantha that gave our rating a five star. Thanks for a great stay!
June 2, 2013
Rated 4 out of 5 by Niczmom This hotel has great features
I loved the location - great places to go outdoors for a run, many restaurants within walking distance, nice view from my room, and the staff was very helpful in answering all of my questions. I stayed for four days and the staff got to know me which was nice and made me feel at home.
June 4, 2013
Rated 3 out of 5 by wallace404 Excellent Staff, Hotel needs a facelift
I found the staff to be excellent. They were very accomodating and enjoyable. The reason why I would not recommend this hotel to others is that the hotel needs updating in many areas. The rooms were clean, yes, but the hotel looked old, the pool was sub-par and I found the food in the restaurant was just average. I love Starwood but there are better choices nearby.
June 3, 2013