Rated 3,9 out of 5 by 224
Rated 5 out of 5 Staff
I want to commend Chris at the front desk he was a true professional in his job at checking us in and making us feel welcome. Then again in the wee hours of Sunday morning when I purchased antacids for my wife then remembered the next evening to ask how my wife was feeling. He deserves a bonus.
11 mars 2014
Rated 5 out of 5 by JoCor Enjoyed my stay
Traveling on vacation and stayed at five different Sheraton Hotels between Michigan and Florida. I would put this hotel up at the top of the list. They all had different positives and made our vacation memorable!
6 mars 2014
Rated 5 out of 5 by Perkins11 EXCELLENT HOTEL Clean and Awesome Prices
This hotel is GREAT!! Great Price, Clean Hotel, in the Middle of Everything. Hooked to the Mall, all the places to Eat!! This hotel made EVERYTHING alright!! Starbucks in the Lobby!! I just can say enough good things :)
3 mars 2014
Rated 5 out of 5 by RDPlatinum Best SPG Lounge and Staff
I stay in Starwood hotels about a dozen nights a month or more. The Sheraton at Keystone Crossing is one of the best. When you go to the SPG lounge, Tamara will make you forget anything bad that happened that day. She is always cheerful and friendly. The rest of the staff is also very good and very customer focused. The gym is nice and the hotel is connected to a mall with an excellent food court. Convenient to dining, activities, and the interstate system. Attached free parking garage is also a positive. Stay here and you won't be disappointed!
3 mars 2014
Rated 5 out of 5 by NancyPhD NancyPhD
The rooms were outstanding in quality. The hotel personnel were friendly and professional. The nearby shops and dining were great! I would highly recommend a stay at this hotel!
25 février 2014
Rated 5 out of 5 by Stutz Great Restaurant Staff
I dined in the restaurant everyday during my recent stay. While there variety of dishes was not the best, the food was delicious. The friendliness and service of the restaurant staff was also excellent.
24 février 2014
Rated 5 out of 5 by Jones8711 Hotel was exceptional
The Hotel has been updated and it shows
18 février 2014
Rated 5 out of 5 by DLB59 This hotel has excellent features.
This is an excellent hotel and excellent staff.
3 février 2014