Rated 5 out of 5 by Huafeng 5 star service
It is the best SPG hotel among those I have stayed across United States, Canada and China.
Firstly, I like the excellent service here: the baggage delivery to the room, baggage storage within 30 days of guest leave, beverage zone at 17th floor. More importantly, the front desk ladies were very patient to address my questions and concerns, they have even provided the solution smartly. I appreciate such professionalism.
Secondly, I like the view from my room, it gave me much chance to stay around the big window and see the changes made in the past in this beautiful city. The first thing my 2 kids in the morning to do is to watch the buildings, sunrise and the moving cars/bus on the avenues. Surprisingly, the room is pretty quite and we can't hear the noise outside although this hotel is next to one of the heaviest traffic roads in Beijing.
I am very satisfied with the hotel and would definitely stay here in the future, furthermore, I would strongly recommend my friends and colleagues to visit.
9 mars 2013
Rated 5 out of 5 by Jaylee27 about the TV system
i think great wall sheraton hotel is almost excellent, but maybe just only one thing could not be satisfied, it s TV. I wish this hotel could equip new flat TV when i stay again next time.
24 février 2013
Rated 5 out of 5 by kli0603 Better than expected
I read the following comments before I booked one night there, so I didn't expect too much.
But after the stay, I think it's either the following comments are too mean or this hotel just finished a renovation, because the room turned out super nice (better than the LAX one I stayed last summer I would say).
The staff were also nice and helpful. But I didn't get the chance to use any other facility though.
4 juin 2012
Rated 4 out of 5 by mikefll 4 night stay
Overall its a good Sheraton hotel, but does need a update. TV's need to be updated to flat screens. Pool needs updating. Carpets need updating. Sheraton private Car service to/from airport is over priced, take a cab for around 75 cny. Close walking distance to subway, around 5-8 min walk. Around 20-25 min walk to mall area and nightlife or you can take subway. We stayed on the 13th floor and had access to the club lounge on 17th floor for happy hr. Happy hr was 4-7 and had small selection of drinks and snack food. We were here for 4 nights and the snack food was much the same every night which got old. Breakfast in the morning was really good. Staff response to guest services was excellent. We booked a 1 day Beijing great wall tour from hotel, it was very good. For point value redeemed I think it was a great choice for Beijing.
12 novembre 2013
Rated 4 out of 5 by Cuetip Nice hotel in good location
My 3rd time back at this hotel. This is a nice hotel in good location nearby subway and restaurants. Staff and service is excellent. The TV is old and needs upgrading to the new flat screens. Also there is no wireless internet in the room which is almost a must in todays world...how do you plug a wired internet cable into an ipad? Nevertheless I had another wonderful stay.
28 avril 2013
Rated 4 out of 5 by Beef Old hotel – but Good service and SPG recognition
The hotel is old and needs to be renovated. But for Plat members it’s still a good choice if getting an upgrade to suites which are clean and tidy. I will come back to this hotel for non-biz travel. Good cash+points option (really great value).
Good service, convenient location but could be hard to get a taxi in the morning.
1 avril 2013
Rated 4 out of 5 by Magus great location, easy access
Great location, easy access. Club lounge was nice. However, no LINK@Sheraton in the lobby, and no workstations at the lounge
30 juillet 2012
Rated 4 out of 5 by paul577 Good Value
This hotel represents quite good value in a fairly expensive city. While the location may not be perfect for a vacation, it is not inconvenient and is reasonably close to the airport.
Yes, some of the property could do with a makeover but I still enjoy staying here at its current rates.
The staff are friendly, helpful and welcoming.
23 juin 2012