Rated 5 out of 5 by Laurie8 exceeded expectations
I have travelled to dozens of cities across Canada and the U.S. and my stay at the Sheraton Duluth is right up there as one of the best experiences I have ever had at a hotel. Fabulous sums it up.
July 4, 2012
Rated 5 out of 5 by natchez1964 Real Gold treatment
For a hotel in a smaller city, the treatment we received as SPG gold members was exceptional: access to the Sheraton Club, lake view rooms, free bottled water, etc.
August 28, 2012
Rated 5 out of 5 by Molly45 Very nice hotel with excellent service
We were visiting family over the holidays in Duluth and staying at the Sheraton was an excellent surprise. Very nice facitlities. The staff was very accommodating and friendly. We didn't have a chance to sample the food/beverages since we were there Christmas day but we will be back and will try the restaurant. Highly recommend this facility for your next trip to Duluth.
December 29, 2011
Rated 5 out of 5 by Mike7 Nice hotel with a great view
Rooms are great, everything you would expect from a Sheraton.
November 16, 2011
Rated 2 out of 5 by Steve Way Overpaid
For $185.00 per night during the winter off season, I expected a lot more amenities and common sense. No fridge, no microwave, odd lighting configuration (had to turn on the bathroom light from the outside before you could shut the door flooding the room with light), bathroom doors were French doors with a friction stays (no way to turn a knob therefore making a loud clunking noise when you close them. Impossible to sleep through), other people's doors slamming all night because of those card readers (literally no way to close the doors quietly), almost a 1/4 mile hike to the parking lot having to take multiple elevators. All in all, I will not stay there again. I generally pay for nicer places and added perks, but this hotel had none.
February 18, 2013
Rated 5 out of 5 by selina2779 Phenomenal Hotel
We have stayed at this hotel on a few occasions and have always been very satisfied. Unfortunately, though, during our last stay, we were really looking forward to the hot tub and pool, but it was closed. That was a huge disappointment, as it is a highlight when staying at any hotel. Otherwise, the building and rooms are beautiful. We chose a lakeview and were not disappointed. It was breathtaking. By far the most impressive is the staff. We have always been given the highest standard of service from the employees. They are the best in the business!
August 8, 2012
Rated 3 out of 5 by Deb56 Things have changed!
When visiting Duluth I book in at the Sheraton. I like its convenience to downtown, Canal Park and easy access to the expressway. And I like the beds. However, I was quite disappointed with my stay recently. We were given a room with a handicap shower. I don't know how people in wheelchairs manage this shower, but as a non-handicapped person, there was no way to stop the water from running off of the shower curtain and across the bathroom floor especially when the shower curtain hung outside of the shower stall! This room was on a floor that was also occupied for the weekend by a kid's hockey team - you can appreciate the late night noise!!! We requested to be moved after our first night and that request was immediately met.
The toilet paper used by the hotel is the thinnest and roughest I have ever seen - surely the Sheraton can do better and provide a more comfortable tissue paper.
We were also disappointed that the room did not offer a refrigerator (I'm sure the rooms had them in the past) and that we were expected to pay additional money for internet access in our room. At the rate we were paying, internet access should be complimentary.
Unfortunately I will be hard pressed to book again at the Sheraton Duluth.
December 15, 2011
Rated 5 out of 5 by TanMannus Great Weekend Stay
This hotel exceeded my expectations. I was pleasantly surprised by the easy accessibility from the parking garage as well as the many amenities available to guests. Even with a few weddings happening in the hotel, the staff was more than accommodating. One staff member went out of his way to search for ear plugs when I was unable to sleep (Galveny? Galvery?), and this was at 4am. Highly recommend this hotel for travelers visiting Duluth.
July 29, 2014
Rated 5 out of 5 by aadeyo Excellent accomodations
Duluth Sheraton Hotel is very nice. Everything is top notch there--the rooms the staff everything. They give a discount if you are staying for a medical appt or hospitalization which really saved us alot of money. The free internet access in the lobby was wonderful--let me keep family updated on my husbands condition while he was hospitalized. And the Skywalk from the Hotel to the clinic & hospital prevented me from having to walk up the hills of Duluth. Thanks!
August 5, 2012
Rated 5 out of 5 by alwaysforNovak Ideal peaceful vacation
I have stayed at this Sheraton hotel, my favorite in North America, the past three summers. Amenities, location, lakeview, happy hour, and staff just add to this sparkling gem on the Lake Superior coast. I used this hotel as a base for six days of hiking the North Shore and Isle Royale Nat'l Park, and then had its comforts awaiting me every late afternoon and evening. I hope to spend even more weeks in Duluth for summers to come.
August 1, 2012
Rated 2 out of 5 by NOTaLakeview Room with a view, not
Paid for "lake view" room and although it was not a complete lie, it should have said "great vew of the buildings accross the street, and a little bit of the lake". I put truth in advertising high on my list, to bad this hotel did not. Pictures of the lake view on the website are deceiving, most likely taken from above the 4th floor so if you stay and want a lakeview make sure you ask to be put above the 4th floor.
July 29, 2012
Rated 5 out of 5 by Danielle15 Excellent Staff
Mike the shuttle driver is fabulous. I have been travelling to Duluth once every year or so and he always seems to remember me and welcome me with open arms. Last year when I traveled to the Sheraton my luggage was lost by the airlines and he allowed me to borrow a coat from hotel until my luggage was recovered. He also offered to take me shopping around town. Nothing but good things to say about him!
October 14, 2013
Rated 5 out of 5 by Wendy85J beautiful hotel
I have never stayed at a Sheraton before but my experience was excellent, helpful staff, courteous staff willing to go the extra mile to help. The rooms are beautiful and I would not hesitate to stay there again or at any Sheraton.
August 7, 2014
Rated 5 out of 5 by Hack66 This hotel has great features
Hotel was very clean, accommodating to what I needed, quiet, great breakfast and the staff was extremely helpful and sincere.
August 12, 2014
Rated 5 out of 5 by iamlloyd We Were Spoiled!
This was one of the nicer hotel stays we've had. We were spoiled by the attention and great attitudes of the clerks, The hotel van drove us to the front door of the nearby hospital (outpatient surgery), saving us the hassle and cost of parking, and requests to housekeeping were responded to very quickly.
September 1, 2012
Rated 5 out of 5 by Robbo The place in Duluth
Had a terrific 3 nights stay for a family wedding ... would highly recommend this property to anyone visiting Duluth for either business or pleasure ... Special thanks to Sarah, Nichole, Matthew, Eric, and Gregg (club lounge) ... want to add that the restaurant was a hit as well ... we will be back ...
April 8, 2013
Rated 5 out of 5 by Brian56 Clean, New, Up to Date , Great View
Outstanding Hotel, The staff was friendly, the food was great. The Club room always had bottles of water, apples, and sodas. The room was amazzing, whirlpool tub, fire place, refrigerator, and microwave with a view of Lake Superior. Free parking ramp with access to Hotel... Outstanding!
September 23, 2013
Rated 5 out of 5 by chock90 Duluth Sheraton
Excellent service. Friendly staff. can't go wrong when choosing this fine establishment.
August 3, 2014
Rated 5 out of 5 by Ernie26 We totally enjoyed our stay
Great staff, beautiful, comfortable room overlooking the lake, close to Canal Park and all the things to do on Superior Street
July 27, 2014
Rated 5 out of 5 by TheMacallan Great Hotel
I decided to book a weekend stay at the Sheraton Duluth so my family would be close to the Canal Park area.
The hotel makes a great first impression. Both inside and outside, the hotel maintains a look that acknowledges the history of Duluth, but with all the most up to date features that Starwood guests appreciate.
The parking ramp was easily accessible and offered abundant space and easy directions to the hotel lobby.
The desk staff was friendly and professional from the moment we stepped foot in the lobby.
The rooms were clean and nicely organized. The one change I would suggest is to make sure either a small sign, or a mention at the front desk, that one of the switches in the entrance turned on power for the lamps, bathroom, and television. We received neither, and it took us a couple minutes to figure it out.
We stayed in a lake view room and the view was terrific. We were able to open the window shades and enjoy the beautiful scenery Duluth offers.
The location is great for accessing the many tourist focused areas of Duluth. Access to the lake walk is across the street and there are many interesting shopping opportunities on Superior St.
Definitely looking forward to another stay on our next visit to Duluth.
August 4, 2014
Rated 5 out of 5 by CCPC Best Breakfast!
I had the wild rice, barley, oatmeal porridge with golden raisins and fresh blueberries. It was the best hotel breakfast I have ever had! I only wished my stomach were big enough to gobble up the entire generous, delicious serving.
August 7, 2012
Rated 5 out of 5 by Joan4040 Great place to stay.
Very friendly staff. Excellent room. Great food. Would stay again.
November 25, 2014
Rated 5 out of 5 by Scottedina Great Location And Staff!!
This was my third time at this hotel, a great value and they are always very friendly. Good view of the lake and walking distance to many restraints. I was upgraded each time to the room I wanted.
June 18, 2012
Rated 5 out of 5 by terpgirl timely response
When I got to my room the remote for the TV was not working. I called downstairs. There was a knock at my door less than 5 minutes later! Quickly resolved and back to watching the Olympics!
August 5, 2012
Rated 1 out of 5 by RDC3303 Misrepresented & Noisy
When I booked the room I specifically asked for a room with a view of Lake Superior and was told yes the room had a view of the lake. I was also told I booked a deluxe king suite on an upper floor. When I arrived in the room it was on the third floor with a view of a building. The room was very small and did not even have a refrigerator. Really.....in this day and age no refrigerator in a deluxe king suite! I requested a different room and I was told unless I was a SPG member I could not upgrade to a better room. I was willing to pay for an upgraded room, but was refused unless I was a SPG member. I did stay in the room. I was shocked at how noisy the room was for being a relatively new hotel. When I went to check out the desk clerk did not even ask how my stay was. They had no interest in knowing if a customer was satisfied. To top it off I was charged 3 separate internet fees for a one night stay. Yes I did connect 2 devises and upon request, the hotel did reverse one of the internet fees, but give me a break. Just be sure you know what your getting when you book a room at the Sheraton in Duluth.
February 8, 2013
Rated 3 out of 5 by James3714 Club Level
As I was there to visit friends and family after business. I forgot about the club level and was not offered and was forced to drink that awful single coffee dispenser in the room.
December 20, 2011
Rated 5 out of 5 by Brady30 Nice Place
We had a great time when we stayed there. Hotel is beautiful, the staff was very friendly, and the location was perfect. We had a great time and would recommend staying there.
September 4, 2012
Rated 2 out of 5 by disappointed35 The hotel NEEDS IMPROVEMENT
Very impersonable made you feel like a number instead of a person on vacation. Would not recommend it. Requested a bathtub received a shower... Very very poorly managed...
November 28, 2012
Rated 5 out of 5 by MapRap Centrally located
Centrally located with the focus on adults. Clean, modern, good food, nice rooms.
July 26, 2012
Rated 5 out of 5 by Judy2 Very nice!
We hadn't stayed here before and we were pleasantly surprised how nice it was!
August 2, 2012