Rated 5 out of 5 by 21014guest 2/1/0/14 week
Ice storm in Augusta this week. Staff staying at hotel, working long hours to cover as others couldn't make it into work due to storm. Staff was helpful, friendly and responsive. Wait staff in the restaruant was awesome. They were slammed with business many times as no restaurants were open in the area and they were professional, prompt and courteous throughout the busy time. Excellent job Sheraton!!! Great customer service which did not decline at all with the events in the area
17. Februar 2014
Rated 5 out of 5 by Holly123 Valentine's Evening
I highly recommend an evening at the Sheraton. Our room was wonderful all though we had requested a connecting room with friends but do to weather/ice/snow it was not possible. The food in the restaurant was fantastic, serve wonderful and the jazz band in the background made for a beautiful evening.
17. Februar 2014
Rated 5 out of 5 by Anthony1213 The Staff was Great!!
I was invited to play at a nearby golf course and decided to stay here. The hotel was very modern and clean. The breakfast was very good and the waitress was very friendly. The front desk let me check out very late which was the icing on the cake. Thanks you!!
17. Dezember 2013
Rated 5 out of 5 by Sunshine89 New and comfortable accommodation
We stayed on the club floor. The hotel is brand new and very comfortable-- our room was spotless when we arrived. The club floor is great with breakfast and hors d'oeuvres in the evening, as well as snacks to get throughout the day including sodas, water, yogurt parfaits, fruit, granola, and tea. The hotel was very quiet so we were able to get much needed rest, and the hotel staff was very friendly. Good location with close proximity to the mall, and fairly close to downtown as well. I recommend trying out the French Market Grill while you're in town!
16. Dezember 2013
Rated 5 out of 5 by JohnGalt1000 Great place to stay!
This is the second time that I have stayed at the Sheraton in Augusta. The rooms are nice, the shower is great, and they have a nice fitness facility. Great value!
12. Dezember 2013
Rated 5 out of 5 by PeggyP What A Place For a Family Emergency
My family recently lost a loved one and everyone in my family descended upon Augusta, GA. With 23 of us showing up for a funeral, the Sheraton not only found rooms for us, but also allowed us to use the restaurant into the wee hours of the morning for a wake. The next day was the funeral, and the restaurant was booked. The Sheraton's staff found my family and grieving relatives a conference room. They set up tables, and served all of us as though we were in a restaurant. Because of their efforts, my family was able to be together, to grieve together, and celebrate the wonderful life of our loved one who had passed on. Thank you Sheraton, thank you, thank you. You made a sad occasion better.
11. Dezember 2013
Rated 5 out of 5 by Shayshay77 My new hotel in Augusta
As a Starwood gold member I had access to the 5th floor lounge. When we arrived, the lounge had chips and a delicious warm cheese dip. There was also a fridge full of soda and water and a bowl of fruit. Very nice! The staff, especially the maids were very nice and accommodating. I asked for a late check out and had no problem getting it. I then got locked out of the room and had to ask for another extension and again- no problem. The workout room was also very modern and although I didn't use the pool- it looked very nice as well. The location is great. Right off of I-20 and near plenty of chain restaurants and there is even a Kroger (grocery store) up the street. My only half complaint is that the rooms don't have refrigerators and I have medication that needs to be refrigerated. However, we called ahead and they placed a fridge in the room free of charge. This will be my hotel whenever I am in Augusta- it has it all, nice rooms, great staff and awesome location.
24. November 2013
Rated 5 out of 5 by SouthRiver Very pleasant stay in Augusta
Everything......facility and people....were outstanding.
18. November 2013