Rated 5 out of 5 by Christi608 Business trip with a vacation feel
The staff was pleasant and genuine. The rooms were very clean and the bathroom was pleasantly clean. The pool was clean even though the weather was a bit chilly for us to take advantage of it.
14 avril 2014
Rated 5 out of 5 by KellyMc Super experience!
We were in Dallas for the Final Four. The staff was wonderful, helpful and accommodating in every way. Super nice man at the front desk arranged a car and driver to drive us to and from the games and there was a free shuttle to close restaurants and the Galleria mall. The bar/restaurant staff stayed open LATE for us when we returned from the games. The staff there was terrific - so pleasant (and tired, I'm sure)! Overall couldn't have been more pleased!
9 avril 2014
Rated 5 out of 5 by kevbot Quick Stopover
Stopped here several days after a previous stay and found a consistent experience coinciding with my first review.
8 février 2014
Rated 5 out of 5 by Emonallica Great 1 Night Stay
We stayed at Sheraton Dallas Hotel by the Galleria just for a night. We arrived very late and the receptionist upgraded us to the Club Floor, which was very nice of him. Unfortunately, the Club Lounge was closed during the Christmas time. We were given complementary breakfast at the hotel restaurant. The lobby is nicely renovated for a Sheraton and the room was clean. We had a great 1 night stay.
The only negative I could mention about this hotel is the road construction on highway 635. Traffic can be bad at times. But this has nothing to do with the hotel itself. This is a great Sheraton to stay at.
8 janvier 2014
Rated 5 out of 5 by kevbot Modern for a Sheraton
This Sheraton was particularly modern and updated on the inside for a Sheraton. Typically I find most Sheraton's to be of a mediocre design and appointment. This Sheraton however had a very modern feel. The club lounge was closed becuase of the Christmas holiday and as a result we were given a voucher for free breakfast in the restaurant as well as 2 free appetizers in the bar. The bar was very nice and the bartender was very friendly. The older man working the breakfast buffet, I believe he was Hispanic, was one of the most friendly hotel employees I have encountered in the Starwood collection of hotels. He was a pleasure to talk to and made my wife and I's day. The location is convenient to both I-635 as well as the shopping and eateries of the Galleria.
3 janvier 2014
Rated 5 out of 5 by Frank8 Excellent stay!
Hotel room was clean and comfortable. Received upgrade and free parking for being platinum SPG member. Will come again.
20 décembre 2013
Rated 5 out of 5 by Connie713 Great stay...great staff
I had the pleasure of staying at the Sheraton Dallas Hotel by the Galleria in November, 2013 while in Dallas for business. I'm not a fan of chain hotels but this one was a most pleasant surprise. Thoroughly enjoyed my stay, largely because of the highly professional and friendly staff....everyone from the van drivers, to the front desk staff, from the lunch server to the restaurant managers. The appearance and cleanliness were top-notch and pleasant. I was trying to think of something to mention that would need improvement but I came up empty. I'd like to single out a few individual staffers who impressed me very much: Shunte (front desk agent), Ben (valet/van desk), and everyone in The Front Yard Restaurant (Pete Hernandez, Stephen Williams, Fernando, Valerie and Maribel). I usually make it a practice to avoid restaurants in hotels, but I'm glad I changed my mind this time. I would definitely choose to stay there again if in Dallas, and highly recommend it to anyone else. It always comes down to the staff!
Kansas City, MO
25 novembre 2013
Rated 5 out of 5 by Phoenix13 Wonderful Service
Our annual romantic vacation turned into a "stay-cation" after a series of unfortunate events. But nonetheless, I was looking forward to a great weekend. I was wrong: IT WAS A WONDERFUL WEEKEND! Upon checking in, I was promptly greeted by Edgar at the SPG designated check-in counter. Shaute assisted with the correction to the wireless internet charge upon checkout. GREAT SERVICE ALL AROUND!
29 octobre 2013