Rated 5 out of 5 by gomes conforto e beleza
Apts.confortaveis, funcionários excelentes,e vista maravilhosa.
30 de Maio de 2013
Rated 5 out of 5 by Efrain45 Excelent Hotel and warm attention
It is always nice to visit Santiago and stay at this great hotel because of its services and very warm and helpful people in all areas, great and plenty of choices breakfast also.
6 de Fevereiro de 2014
Rated 5 out of 5 by BobandDiann Exceeded all expecations
We had an unexpected delay in our departure from Santiago after a cruise so we arrived at the Santiago Sheraton a bit flustered and upset. The front desk staff met us with smiles and offers of 'anything we can do to help' which instantly helped believe our nervousness. The entire facility was decorated beautifully and spotlessly clean. Our room was lovely and offered linens of high quality and a bed conducive to a good night's sleep. We ate a very tasty buffet breakfast in the outdoor restaurant and returned for afternoon drinks and snacks...perfect! In the evening we enjoyed the toasty fire pits located by the pool area - what a lovely way to end the day. I must say that as wonderful as the facility was, the staff was even better.
30 de Dezembro de 2013
Rated 5 out of 5 by Lanie10 Staff is excellent
I've stayed in this hotel many times. It is a comfortable, clean home away from home! The pool is beautiful. Above all, the staff is incredible. They go out of their way to be sure I have everything I need and that everything is working properly. Everyone is very friendly. I feel I'm leaving good friends behind when I leave. Also, the location is great. It is close to lots of good restaurants, shopping and near the subway. I think the hotel is outstanding.
8 de Novembro de 2013
Rated 5 out of 5 by nancybaby Excellent hotel
I love this hotel as it's so close to the newer part of Santiago, as well as many restaurants and shops! The staff is as friendly as can be!!
1 de Novembro de 2013
Rated 5 out of 5 by nancybaby Love this place
I love this hotel and sitting outside by the fire is just lovely! The hotel is close to modern Santiago and near a park.
24 de Outubro de 2013
Rated 5 out of 5 by Laura62 The staff of the hotel is respectuf of guests and is also very efficient
The shower in the bathroom is very powerful, something we like, but the water springs to the walls and floor and wet everything and we have to use towels to dry the floor, mirror and all personal stuff on the top counter of the vanitory. The bathroom is poorly lighted. The room is very nice, spacious and there is plenty of room for clothes in the closets.
21 de Outubro de 2013
Rated 5 out of 5 by Ronnie13 Positive review
As I have been around the world by now, and easily can compare hotels as a package deal, including services, amenities, personnel attitude, food, location, etc., I am very happy to stay as a guest, this hotel is one of my favorite one.
18 de Outubro de 2013